United App: discussion, bugs, ... (Android , IOS, ...) {Archive}
Jan 3, 2019, 8:49 am
#31
Join Date: May 2010
Location: AVP & PEK
Programs: UA 1K 1.9MM
Posts: 6,357
My prediction:
- they'll remove 5 now-useful things we have come to like
- they'll add "in app purchases" for useless stuff we don't want
- they'll add credit card application pop-up screens that can't be disabled
- they'll make it much prettier with auto-playing background videos, and high-rez pictures of smiling passengers/models (at the cost of much slower download speeds)
- they'll moderately improve the app in 1 or 2 areas
- they'll remove 5 now-useful things we have come to like
- they'll add "in app purchases" for useless stuff we don't want
- they'll add credit card application pop-up screens that can't be disabled
- they'll make it much prettier with auto-playing background videos, and high-rez pictures of smiling passengers/models (at the cost of much slower download speeds)
- they'll moderately improve the app in 1 or 2 areas
Jan 3, 2019, 8:52 am
#32
FlyerTalk Evangelist
Join Date: Aug 2015
Posts: 11,468
Add me to the list of those made apprehensive (n
pun) by a plan to redesign the app.
I can cope with the tiny and 'streamlined' meals, but loss of the app's functionality would be a more material degradation of my travel experience. The app uses little data and it is quite fast; it would make me quite sad (one might say—unhappy.
) if those changed.
pun) by a plan to redesign the app.I can cope with the tiny and 'streamlined' meals, but loss of the app's functionality would be a more material degradation of my travel experience. The app uses little data and it is quite fast; it would make me quite sad (one might say—unhappy.
) if those changed.
Jan 3, 2019, 8:53 am
#33
Join Date: Sep 2002
Location: CHS
Posts: 2,246
I would add upsells for Y+, a streamlined flight status screen (instead of multiple), and home screen updates to pull up current reservations. I hope they use the same contractor for the update. It certainly is the best airline app.
Jan 3, 2019, 8:54 am
#34
FlyerTalk Evangelist
Join Date: Nov 2002
Location: northeast coast of Florida
Programs: UA 1K - 2MM, Lifetime Hilton Diamond, Lifetime Marriott Platinum Elite, Hertz President's Circle
Posts: 10,422
I am not sure that would even make a difference as restrictive as the use of the upgrade instruments are now. I have not had RPU clear in a few years. GPUs can be cleared but some diligence is needed to find the flight(s) they do clear.
Jan 3, 2019, 8:57 am
#35
Join Date: Jun 2014
Programs: UA MM
Posts: 4,126
My prediction:
- they'll remove 5 now-useful things we have come to like
- they'll add "in app purchases" for useless stuff we don't want
- they'll add credit card application pop-up screens that can't be disabled
- they'll make it much prettier with auto-playing background videos, and high-rez pictures of smiling passengers/models (at the cost of much slower download speeds)
- they'll moderately improve the app in 1 or 2 areas
- they'll remove 5 now-useful things we have come to like
- they'll add "in app purchases" for useless stuff we don't want
- they'll add credit card application pop-up screens that can't be disabled
- they'll make it much prettier with auto-playing background videos, and high-rez pictures of smiling passengers/models (at the cost of much slower download speeds)
- they'll moderately improve the app in 1 or 2 areas
Jan 3, 2019, 8:59 am
#36
Join Date: May 2010
Location: AVP & PEK
Programs: UA 1K 1.9MM
Posts: 6,357
Something tells me that will end with this "upgrade"...
Jan 3, 2019, 9:13 am
#37
FlyerTalk Evangelist
Join Date: Apr 2003
Programs: UA*Lifetime GS, Hyatt* Lifetime Globalist
Posts: 12,337
Jan 3, 2019, 9:18 am
#38
Original Poster
Join Date: Jul 2010
Location: ORD
Programs: United 1K, Marriott Platinum Premier
Posts: 112
Dang, I also don't want them to change the app, it's fine the way it is, and I'm surprised many of us feel the same. I wonder how we can get this feedback to that United Exec? Anyone want to attend that event and pull up this Flyertalk thread for them? LOL.
I really think they should be asking their most frequent flyers about input on the app. I would be surprised if they just designed this themselves without any input from the customer, especially 1K-ers and GS.
In the meantime, I am going to turn off automatic app updates on my iPhone so that I can keep the "old version" for as long as possible, once they roll out the new one. Hopefully I can still use the old version too.
I really think they should be asking their most frequent flyers about input on the app. I would be surprised if they just designed this themselves without any input from the customer, especially 1K-ers and GS.
In the meantime, I am going to turn off automatic app updates on my iPhone so that I can keep the "old version" for as long as possible, once they roll out the new one. Hopefully I can still use the old version too.
Jan 3, 2019, 9:25 am
#39
FlyerTalk Evangelist
Join Date: Jun 2010
Location: TOA
Programs: HH Diamond, Marriott LTPP/Platinum Premier, Hyatt Lame-ist, UA !K
Posts: 20,061
Well, unfortunately, I guess the majority of us will be un-appy...
David
David
Jan 3, 2019, 9:26 am
#40
Original Poster
Join Date: Jul 2010
Location: ORD
Programs: United 1K, Marriott Platinum Premier
Posts: 112
Jan 3, 2019, 9:41 am
#41
Join Date: Mar 2015
Location: Austin, TX - AUS
Programs: AA Platinum, Hilton, Hyatt, IHG, Marriott
Posts: 1,625
Changes are coming to the app, and the designers think you will like them
Jan 3, 2019, 9:48 am
#42
Join Date: May 2010
Location: AVP & PEK
Programs: UA 1K 1.9MM
Posts: 6,357
TPG is probably there "co-hosting" the event as part of an effort to give this roll-out some credibility amongst [frequent] flyers.
Jan 3, 2019, 9:50 am
#43
Join Date: Mar 2018
Programs: AAdvantage Platinum, Marriott Rewards Platinum Thingy, United MileagePlus Silver, blah on others
Posts: 37
This is good news.
Untied's current app is seriously out of date and needs updating. Something as simple as Premier progress can't be viewed in the app - something both Delta and American have in their apps. In fact, it's on the home screen of Delta's app.
Untied's current app is seriously out of date and needs updating. Something as simple as Premier progress can't be viewed in the app - something both Delta and American have in their apps. In fact, it's on the home screen of Delta's app.
Jan 3, 2019, 10:09 am
#45
Join Date: Nov 2001
Location: Cleveland, Ohio, USA
Programs: UA PM, DL PM, Bonvoy Titanium, HH Gold
Posts: 1,293
Curious about what else you might think is out of date on it. Just Premier progress? Or other things. I find it WAY better than either Delta or AA's app and am interested in why you think it is out of date.