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-   -   *** 2024 GS Notification Thread*** (including first time qualifiers & challenges) (https://www.flyertalk.com/forum/united-airlines-mileageplus/2143289-2024-gs-notification-thread-including-first-time-qualifiers-challenges.html)

UAflyer2213 Jan 15, 2024 8:06 am

Timeline for GS
 
test test test

scubadu Jan 15, 2024 8:28 am


Originally Posted by st530 (Post 35908523)
I agree this is not the same as DL but your are understating the impact from the 10 posters, which include the FedEx pilots and two companies each with hundreds of affected employees. There are undoubtedly thousands more if in fact UA has axed all corporate discount participants wholescale.

And I believe you are overstating the impact. Neither one of us has any actual data to support our position. Time will tell which one of us is correct.


Originally Posted by ContinentalFan (Post 35908799)
My perspective on FT and the superset in which it lives is that it’s a bit like using a thermometer to take the temperature of a neighborhood. This subset of flyers is definitely not representative, but it is informative. I would gauge things on not only the volume, but the intensity of the response. Plus if some of the claims made here and on other fora (sorry, I just cannot append an “s” to the word forum and sleep tonight), there are many more than a dozen people involved.

We’ll not know the true scale of this issue for the next few days: if it isn’t walked back soon and publicly, I was wrong. United has much more power over its customer base than I thought or that I believe is healthy.

My perspective, to piggyback on your analogy, is that FT is a very, very inaccurate thermometer, which frankly, is often wildly out of calibration.

Look, for as long as I've been on FT, posters in these forums and threads have continually been predicting the end of the world with every incremental program change. One poster used to continually yell that UA was "firing it's best customers" with every program change, literally, over like 10 or 15 years, then he would inevitably hit 1K again. I mean lets at least be intellectually honest, half this thread is angrily yelling about not retaining GS, then out of their very next breath is asking, "Do you think UA will offer me a GS challenge?" Frankly, that doesn't exactly sound like you have UA on the ropes :idea:

We have several of these type of threads every year on FT. They get tons of views, they blow up, people are tearing their clothes, gnashing their teeth, and then eventually, the thread drops off the first page of the forum, then it drops off the 2nd page of the forum and so on. This will blow over too. Either it was a mistake or it wasn't a mistake. If it was a mistake, people will forget it (while yelling that they won't forget it) and it will blow over. If it's not a mistake, people will still forget it and it will still blow over, but it will take longer. Either way, I'm pretty sure UA will keep flying airplanes.

The beat goes on...

Regards

jonisflying Jan 15, 2024 8:37 am


Originally Posted by UAflyer2213 (Post 35910611)
Hello if I have not been given global services yet does that mean I did not qualify? I have been 1K for 5 years and this past year got 54K in spend and 65 segments. I am out of a small regional airport - MKE. I bought a few business flights to Asia and a lot of PE flights to Europe. I assume that since I have not heard from UA I did not qualify, but it would be great to hear all of your thoughts.

Go to United.com and sign in. After you sign in, you should see a button labeled "View My United". Click that and you can see your status and a whole lot more. Hope that helps!

st530 Jan 15, 2024 9:00 am


Originally Posted by scubadu (Post 35910658)
And I believe you are overstating the impact. Neither one of us has any actual data to support our position. Time will tell which one of us is correct.


Correct about what? You said there were only 10 posters complaining and I was simply pointing out that those 10 included all FedEx pilots and two corporate travel programs with several hundred people each, and that if all corporate travel contracts are indeed out, that's undoubtedly thousands more. Those seem to be facts. I didn't say anything beyond that.

If your ultimate point is there isn't really anything the complainers can do about it and that many will still fly UA, then I agree. :)

benewr Jan 15, 2024 9:36 am

So I guess it is not a glitch, as I asked my account to be reviewed and received an email with a challenge…

Not sure what that means though…
  • Travel period: Travel must be completed within any 120-day period between January 1, 2024 - June 30, 2024. You are automatically enrolled for the challenge period of January 1, 2024 - April 29, 2024. After which the account will be considered nightly for qualification during the immediately preceding 120-day time frame. The last date to complete the challenge is June 30, 2024.

drewguy Jan 15, 2024 9:49 am


Originally Posted by WineCountryUA (Post 35890148)
A number of sites will tell you segment distances (close enough to what UA uses), such as Great Circle Mapper

Other flight diary tools will give you annual totals, two I have used are OpenFlights.org: Flight logging, mapping, stats and sharing and https://www.flightmemory.com/

As others have mentioned record your UA Lifetime Miles on 31 Dec each year and the delta gives you your annual flight miles on UA.

And for the desired FT precision, be sure to back out flights of less than 500 miles for the actual mileage . . .

villox Jan 15, 2024 10:52 am


Originally Posted by benewr (Post 35910867)
So I guess it is not a glitch, as I asked my account to be reviewed and received an email with a challenge…

Not sure what that means though…
  • Travel period: Travel must be completed within any 120-day period between January 1, 2024 - June 30, 2024. You are automatically enrolled for the challenge period of January 1, 2024 - April 29, 2024. After which the account will be considered nightly for qualification during the immediately preceding 120-day time frame. The last date to complete the challenge is June 30, 2024.

Did you just call the GS line to request this?

benewr Jan 15, 2024 10:53 am


Originally Posted by villox (Post 35911112)
Did you just call the GS line to request this?


I sent an email to the GS asking for a secondary review of my account, not a challenge.

RobOnLI Jan 15, 2024 11:33 am


Originally Posted by ContinentalFan (Post 35908772)
Delta: how to start a fire; United: how to start a bigger fire!.

I still don't get all the comparing DL vs UA in this thread. UA did NOT screw up nearly as bad as DL did. DL's changes basically affected everybody to some degree; more those with credit cards, yes. UA's changes, if they are to be believed, affect a subset of their smallest elite level. The largest revenue producers, yes. But we're talking hundreds, possibly a few thousand. DL affected tens of thousands or more. Plus the lack of media outlet pick up on this like the DL fiasco clearly shows how little impact this has vs what DL did. The idea that UA did this as a publicity stunt similar to DL so they could claw back some changes doesn't resonate (and I'm not suggesting you are saying this is why UA did this --- several others on this forum have).


Originally Posted by ironmanjt (Post 35908774)
Guessing this post was tongue-in-cheek

Of course it was. But it's clearly going to have a positive impact on overcrowding at the UA Clubs with far fewer GS (again, as of this moment - depending how much UA claws back).


Originally Posted by WineCountryUA (Post 35909275)
Still a lot of issue and really poor change management. I have a couple of change management books from 25-30 years I am willing to loan UA. (for a few PlusPoints:D)

Hah. But why ask for PPs? Just ask for confirmed upgrades!


Originally Posted by congru (Post 35910349)
I’m also non corporate flyer who lost GS for 2024. I book all my own travel and have gone out of my way to fly United iron. When I talked to MP on Friday they said they would email me details on the “challenge”. Most likely I will complete it by early March then stop prioritizing UA. Doesn’t make sense to completely cut UA out of my traveling. If at 86k PQP I cannot get GS renewed and I’ve read people with over 100k PQP losing their status, why waste money/time with a company that clearly doesn’t value my business.

Then I don't understand why you want to spend any additional money with UA. What does an $18K challenge to earn GS for the rest of calendar year 2024 get you if you don't plan to fly them because they don't value your business? If you're truly becoming a free agent now is the time to do it. Getting GS to feel better about yourself for the rest of this year is extremely short-sighted since UA has burned the proverbial bridge in your book.

-RM

fumje Jan 15, 2024 11:43 am


Originally Posted by RobOnLI (Post 35911262)
I still don't get all the comparing DL vs UA in this thread. UA did NOT screw up nearly as bad as DL did. DL's changes basically affected everybody to some degree; more those with credit cards, yes. UA's changes, if they are to be believed, affect a subset of their smallest elite level. The largest revenue producers, yes. But we're talking hundreds, possibly a few thousand. DL affected tens of thousands or more. Plus the lack of media outlet pick up on this like the DL fiasco clearly shows how little impact this has vs what DL did. The idea that UA did this as a publicity stunt similar to DL so they could claw back some changes doesn't resonate (and I'm not suggesting you are saying this is why UA did this --- several others on this forum have).


Of course it was. But it's clearly going to have a positive impact on overcrowding at the UA Clubs with far fewer GS (again, as of this moment - depending how much UA claws back).


Hah. But why ask for PPs? Just ask for confirmed upgrades!



Then I don't understand why you want to spend any additional money with UA. What does an $18K challenge to earn GS for the rest of calendar year 2024 get you if you don't plan to fly them because they don't value your business? If you're truly becoming a free agent now is the time to do it. Getting GS to feel better about yourself for the rest of this year is extremely short-sighted since UA has burned the proverbial bridge in your book.

-RM

I could see logic in taking the status challenge in a scenario like this: last year pushed 99% of flying on UA to have, say, $60k pqp; got booted from GS anyway; expected flying for this will naturally wind up with $18k in Q1 and a smattering of trips on UA later in the year due to lack of alternatives, but still with about $40k of discretionary flying to send elsewhere. In that case might as well take the now-undesired UA flying with a side of GS status for one last year, while still diversifying other flying away from UA due to their lack of loyalty reciprocation.

HaleiwaFlyer Jan 15, 2024 11:45 am


Originally Posted by RobOnLI (Post 35911262)

Then I don't understand why you want to spend any additional money with UA. What does an $18K challenge to earn GS for the rest of calendar year 2024 get you if you don't plan to fly them because they don't value your business? If you're truly becoming a free agent now is the time to do it. Getting GS to feel better about yourself for the rest of this year is extremely short-sighted since UA has burned the proverbial bridge in your book.

-RM

+1

I mean, this is the definition of a loyalty program marketing at work to chase status.....Consumers are working harder for airlines to get status, rather than airlines working harder to give consumers status.

Boghopper Jan 15, 2024 12:10 pm


Originally Posted by benewr (Post 35910867)
So I guess it is not a glitch, as I asked my account to be reviewed and received an email with a challenge…

Not sure what that means though…
  • Travel period: Travel must be completed within any 120-day period between January 1, 2024 - June 30, 2024. You are automatically enrolled for the challenge period of January 1, 2024 - April 29, 2024. After which the account will be considered nightly for qualification during the immediately preceding 120-day time frame. The last date to complete the challenge is June 30, 2024.

They will look at spending over the preceding 120 days on a rolling basis, starting 1/1-4/29. What is the spending requirement?

ironmanjt Jan 15, 2024 12:12 pm


Originally Posted by Boghopper (Post 35911378)
They will look at spending over the preceding 120 days on a rolling basis, starting 1/1-4/29. What is the spending requirement?

also if you meet the amount by say February 15 would they reactivate GS then? Will be curious if anyone gets denied a challenge.

benewr Jan 15, 2024 12:16 pm


Originally Posted by Boghopper (Post 35911378)
They will look at spending over the preceding 120 days on a rolling basis, starting 1/1-4/29. What is the spending requirement?

Still not sure I understand…

18,000$.

Doppy Jan 15, 2024 12:23 pm

Current 1K. About $64k net last year - I called and asked for an account review on Friday, just got an email denying and saying we "encourage you to continue flying toward United Global Service status in the future."

Given the changes to qualification criteria this year and lack of any clarity on what the new requirements are, there is nothing to "continue to fly towards," so I'll just assume that 1K is the limit for me and I shouldn't make any special effort to fly United.

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