Purchasing “Buy ups” while Points Plus are attached to reservation.
Nov 17, 2023, 7:17 am
#1
Original Poster
Join Date: Jun 2012
Posts: 31
Purchasing “Buy ups” while Points Plus are attached to reservation.
Is there an explanation why you cannot purchase upgrades while you have points plus attached to your reservation? With an otherwise seamless interface on the United app, I find having to call the 1K line to unattach plus points to view upgrade options quite frustrating.
Nov 17, 2023, 8:37 am
#2
FlyerTalk Evangelist
Join Date: Aug 2017
Programs: AS 75K, DL Silver, UA Platinum, Hilton Gold, Hyatt Discoverist, Marriott Platinum + LT Gold
Posts: 10,519
Is there an explanation why you cannot purchase upgrades while you have points plus attached to your reservation? With an otherwise seamless interface on the United app, I find having to call the 1K line to unattach plus points to view upgrade options quite frustrating.
Mr. Worldwide needs an upgrade? Come on now, you should be flying private.
Nov 17, 2023, 8:48 am
#3
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.997MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,861
As for removing the PlusPoints request, that is easily done online as mentioned by the prior poster. However, Miles + copay requires calling. The agents can tell you the offer without removing the upgrade request.
If concerned about losing ones place remove the waitlisted request, with all the new prioritization factor, time of request is no longer likely to have an impact,
Nov 17, 2023, 1:13 pm
#5
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.997MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,861
Waitlist priority for all flights
- United Global Services® requests
- PlusPoints upgrades and MileagePlus Upgrade Awards
- Premier status of the traveler*
- Fare class
- Chase United MileagePlus Club cardholders and Presidential Plus cardholders
- United Corporate Preferred participants
- United Chase Cardmembers with $25,000 in annual spending
- Date and time of request
*On flights equipped with United Premium Plus, we will process requests to upgrade to business class for customers ticketed in United Premium Plus (fare classes O, A, R) before processing requests for customers ticketed in economy.