Android app - incorrect boarding countdown
#1
Original Poster
FlyerTalk Evangelist




Join Date: Aug 2017
Posts: 12,047
Android app - incorrect boarding countdown
Anyone on the latest version on Android? Looks like one of the new features is boarding countdown push notification. It tells the wrong remaining time to board, and I am unable to turn it off, despite unchecking every push notification in the settings section.
Edit: a work around is just asking Android to stop all UA app notifications.
Edit: a work around is just asking Android to stop all UA app notifications.
#2


Join Date: Apr 2015
Programs: United Global Services, Amtrak Select Executive
Posts: 4,871
Anyone on the latest version on Android? Looks like one of the new features is boarding countdown push notification. It tells the wrong remaining time to board, and I am unable to turn it off, despite unchecking every push notification in the settings section.
Edit: a work around is just asking Android to stop all UA app notifications.
Edit: a work around is just asking Android to stop all UA app notifications.
#3
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Posts: 21,889
Is it a staged notification by boarding group? Or just a general notice that boarding is about to begin?
#4
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The app provides merely a general boarding notice. Nothing so complex as Groups.
#5


Join Date: Apr 2015
Programs: United Global Services, Amtrak Select Executive
Posts: 4,871
Anyone on the latest version on Android? Looks like one of the new features is boarding countdown push notification. It tells the wrong remaining time to board, and I am unable to turn it off, despite unchecking every push notification in the settings section.
Edit: a work around is just asking Android to stop all UA app notifications.
Edit: a work around is just asking Android to stop all UA app notifications.
#6




Join Date: Jul 2007
Location: Brisbane, Australia
Programs: UA 1K/MM, Marriott Titanium, IHG Gold, Hertz PC, Avis PC
Posts: 8,527
Android app - incorrect boarding countdown
It seem United has recently added a countdown to boarding notification in their Android app. However the time it counts down to is incorrect.
I'm sitting at the gate now for a flight that starts boarding in 5 minutes, but the notification is showing boarding starts in 21 minutes, and is counting down 1 minute every minute. The same happened for my flight on Monday - it was showing a countdown time to a time about 30 minutes after boarding time.
Anyone else seeing this, or is it just me?
I'm sitting at the gate now for a flight that starts boarding in 5 minutes, but the notification is showing boarding starts in 21 minutes, and is counting down 1 minute every minute. The same happened for my flight on Monday - it was showing a countdown time to a time about 30 minutes after boarding time.
Anyone else seeing this, or is it just me?
#8




Join Date: Jul 2007
Location: Brisbane, Australia
Programs: UA 1K/MM, Marriott Titanium, IHG Gold, Hertz PC, Avis PC
Posts: 8,527
Some examples of the notification. 8:25am flight on Monday. Boarding was stated on the app/boarding pass as 7:45am.

So that's working towards an 8:04am boarding time - which doesn't correspond to anything (not even the 'boarding ends' time, although it's closer to that than anything).
A minute before the stated boarding time (and maybe 2-3 minutes before they actually started boarding) it was :

During boarding, maybe a minute before they closed the door (and 7 minutes before scheduled departure), it was showing :

I could easily see someone missing a flight due to this, either because they didn't leave home early enough based on the boarding time, or because they were in a lounge/bar on the other side of the airport and presuming the countdown was correct!


