Updates to the snack boxes????
Nov 21, 2024 | 6:35 am
#63
Join Date: Feb 2005
Location: CLE, DCA, and 30k feet
Programs: Honors LT Diamond; United 1K 1MM; Hertz PC
Posts: 5,733
I'm guessing you don't get a lot of EWR crews -- I was the only one for two rows that got a can lol -- I've just gotten used to poor service -- I'm just happy when a plane departs or arrives on the same day at EWR....
FWIW - I've gotten way better service on UEX for the past year than mainline....
Perhaps todays miracle flight from RSW to EWR was a bridge too far -- watching all the wheelchair folks run off the plane in EWR just grinds me the wrong way...
FWIW - I've gotten way better service on UEX for the past year than mainline....
Perhaps todays miracle flight from RSW to EWR was a bridge too far -- watching all the wheelchair folks run off the plane in EWR just grinds me the wrong way...
That said I remember growing up having to ask for the whole can (or not asking and only getting a cup) but over the past 5-10 years it's not been an issue -- sometimes ice or no; frequently in First it's offered ("would you like to keep the rest of the can with you?") or just dropped off which some may argue as tacky but I don't particularly care and personally like having the can near by so I can pace my own consumption
Nov 21, 2024 | 7:28 am
#64
Original Member
Join Date: May 1998
Location: CT/NY
Programs: UA Plat/1.5MM, AA PltPro, B6 M4 25for25, Marriott LT Titanium, Hyatt Globalist, IHG Plat Amb
Posts: 7,333
Years ago being offered the whole can was normal -- now it's a privilege lol...
Funny anecdote for how UA treats it's "customers" -- today I flew next to a Pilot that was bringing his mother home to NYC for the holidays -- he was in the center seat in E+ next to me and his disabled mother was in the middle seat across the aisle. He wheeled his mother in a wheelchair on board and then took his center seat while his poor Mother did the same on the other side of the plane -- in spite of us trying to change seats to accommodate them they did not want to change to inconvenience a paying passenger.
I was embarrassed for UA and for us -- I mean if an airline treats their employees like this what chance to paying customers have>?
Funny anecdote for how UA treats it's "customers" -- today I flew next to a Pilot that was bringing his mother home to NYC for the holidays -- he was in the center seat in E+ next to me and his disabled mother was in the middle seat across the aisle. He wheeled his mother in a wheelchair on board and then took his center seat while his poor Mother did the same on the other side of the plane -- in spite of us trying to change seats to accommodate them they did not want to change to inconvenience a paying passenger.
I was embarrassed for UA and for us -- I mean if an airline treats their employees like this what chance to paying customers have>?
And it's NRSA for a reason - Space Available. Same as if it's a GS/1K customer buying a last minute ticket.
Any conversation around seat changes belongs to another thread.
Nov 21, 2024 | 8:02 am
#65
Join Date: Jul 2017
Location: Chicago
Programs: United Silver, Marriott Platinum
Posts: 129
