FlyerTalk Forums - View Single Post - Updates to the snack boxes????

Nov 21, 2024 | 7:28 am

#64

PTahCha

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Join Date: May 1998

Location: CT/NY

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Posts: 7,336

Quote:

Originally Posted by bmwe92fan

Years ago being offered the whole can was normal -- now it's a privilege lol...

Funny anecdote for how UA treats it's "customers" -- today I flew next to a Pilot that was bringing his mother home to NYC for the holidays -- he was in the center seat in E+ next to me and his disabled mother was in the middle seat across the aisle. He wheeled his mother in a wheelchair on board and then took his center seat while his poor Mother did the same on the other side of the plane -- in spite of us trying to change seats to accommodate them they did not want to change to inconvenience a paying passenger.

I was embarrassed for UA and for us -- I mean if an airline treats their employees like this what chance to paying customers have>?

Getting a whole can is still the norm - at least when I'm flying coach.

And it's NRSA for a reason - Space Available. Same as if it's a GS/1K customer buying a last minute ticket.

Any conversation around seat changes belongs to another thread.

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