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Not receiving UAMP promo/program update emails

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Not receiving UAMP promo/program update emails

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Old Dec 29, 2022, 9:35 am
  #1  
Original Poster
 
Join Date: Jan 2000
Location: SMF
Programs: UA 1K MM, AA EXP
Posts: 1,537
Not receiving UAMP promo/program update emails

  • I used to get UAMP emails
  • I want to continue to receive them but they seem to all have stopped.
  • Fiends get them and fwd them to me.
  • I have checked preferences on website. All seems correctly set up
  • I have checked spam/junk folders
  • I occasionally get United Packages emails <[email protected]>
  • I get all UA itinerary-related personal emails (at the same address at which I am registered for bulk mailings

Any suggestions for me to correct this gratefully received.

Many thanks and Happy NY to all FTers.

Lurker
Lurker is offline  
Old Dec 29, 2022, 9:39 am
  #2  
 
Join Date: Mar 2011
Location: MFR
Programs: UA 1K 1.9MM, Hilton Gold, Marriott Gold
Posts: 2,885
Same for me and it’s been that way since the merge.
I’ve tried everything but gave up years ago.
I figure anything important I’ll read it on FT.
higher_flyer likes this.
chavala is offline  
Old Dec 29, 2022, 11:24 am
  #3  
 
Join Date: Nov 2000
Location: San Francisco
Programs: 1K 2.2MM
Posts: 2,352
Originally Posted by Lurker
  • I used to get UAMP emails
  • I want to continue to receive them but they seem to all have stopped.
  • Fiends get them and fwd them to me.
  • I have checked preferences on website. All seems correctly set up
  • I have checked spam/junk folders
  • I occasionally get United Packages emails <[email protected]>
  • I get all UA itinerary-related personal emails (at the same address at which I am registered for bulk mailings

Any suggestions for me to correct this gratefully received.

Many thanks and Happy NY to all FTers.

Lurker
I'm in the same boat. 2.5 million miles and they can't figure out how to send me an email (except, thankfully, flight bookings.) I called everyone and tried everything. I have given up. LMK if you find the secret solution!
chavala likes this.
1k-all-the-way is offline  
Old Dec 29, 2022, 1:24 pm
  #4  
FlyerTalk Evangelist
 
Join Date: Feb 2002
Location: San Francisco/Tel Aviv/YYZ
Programs: CO 1K-MM
Posts: 10,762
well, they don't really have much in the way of promos anymore .. so you're not missing much.
entropy is offline  
Old Dec 29, 2022, 3:48 pm
  #5  
FlyerTalk Evangelist
Hyatt Contributor Badge
 
Join Date: Apr 2003
Location: Honolulu, Hawaiʻi [+MKK4 EBBER R577 EDSEL R577 ELKEY EXERT]
Posts: 15,826
The last promo email I received from UA must have been a little bit after the merger. No matter what I do, I’m in the same boat and can’t get the emails. But my wife gets the emails so I can see the promos via her. I didn’t get any emails when approaching and then crossing a MM threshold. So curious if there is in fact a fix.
slippahs is offline  
Old Dec 29, 2022, 5:00 pm
  #6  
Original Poster
 
Join Date: Jan 2000
Location: SMF
Programs: UA 1K MM, AA EXP
Posts: 1,537
Originally Posted by entropy
well, they don't really have much in the way of promos anymore .. so you're not missing much.
Thanks - I suppose I should have been more specific

I do not even get program updates. Like new rules for 2023 etc.

Like others say - thank goodness for FT and good friends. I learn of them there.
Lurker is offline  


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