Hot towels are back! (1 Dec 2022 Polaris)
#31
Join Date: Nov 2008
Location: Washington, DC
Programs: United Premier 1K 1MM; AA Plat Pro; Hyatt Globalist; Marriott Platinum; Avis President's Club
Posts: 2,529
Got the hot towels on a IAD-IAH flight on Dec 1st but not IAH-SNA nor from LAX-IAD. Seems hit or miss right now.
#34
Join Date: Aug 2002
Location: WAS/TYO
Programs: UA 1K, AA EXP (3MM), DL PM, BONVOY TITANIUM, HYATT GLOBALIST, HILTON DIAMOND, IHG DIAMOND AMB, et al
Posts: 5,915
I'm surprised no one else has posted a photo of this recent and momentous enhancement... my first UA hot towel in a couple of years (UA925 LHR-IAD)!
-FlyerBeek
-FlyerBeek
#35
Join Date: Oct 2018
Programs: United 1k, HH Diamond, Bonvoy Ambassador and LT-Gold
Posts: 1,667
interesting picture in that I dont recall (from my limited experiences) that the hot towels had UA branding on them - I recall that they were just unbranded cloth (and very cheap at that)
-m
-m
#36
Join Date: Dec 2004
Location: San Antonio, TX
Programs: UA 1K, Hilton Honors Diamond, Starwood Platinum Preferred
Posts: 296
They seemed the same as precovid to me on my SFO SIN trip. Got 2 towels. Same grid type cloth as before.
#37
Join Date: Aug 2002
Location: WAS/TYO
Programs: UA 1K, AA EXP (3MM), DL PM, BONVOY TITANIUM, HYATT GLOBALIST, HILTON DIAMOND, IHG DIAMOND AMB, et al
Posts: 5,915
-FlyerBeek
#38
FlyerTalk Evangelist
Join Date: Oct 2003
Location: Floating around
Programs: UA 1K (1MM), DL Gold (1MM), Marriott LTT
Posts: 10,349
Significantly better? I don't fly AA or DL in business so I can't comment but I can say that the towels I received at the end of 2022 were the exact same towels they used in 2018/2019. In other words, worn and ratty and tattered. I think UA put them in a closet for the pandemic and brought out the exact same old, nasty towels and just washed them before handing them out. I would have expected fresh new towels. My bad but this is United.
-RM
-RM
#40
Join Date: Oct 2018
Programs: United 1k, HH Diamond, Bonvoy Ambassador and LT-Gold
Posts: 1,667
BlooJoo - you are correct, the bar is low these days.....
like this:
United ditches cocktail picks - to save $80,000 per year
-m
like this:
United ditches cocktail picks - to save $80,000 per year
-m
#42
FlyerTalk Evangelist
Join Date: Sep 2003
Location: Honolulu Harbor
Programs: UA 1K
Posts: 15,037
#44
FlyerTalk Evangelist
Join Date: Aug 2017
Programs: AS 75K, DL Silver, UA Platinum, Hilton Gold, Hyatt Discoverist, Marriott Platinum + LT Gold
Posts: 10,527