AA's New Cabin Refresh - Has Polaris Been Left In The Dust?Are seat doors the future?
#16
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Join Date: Aug 2015
Posts: 11,462
Doors are pointless hype.
I can't comment on an AA product that is just a rendering, but I significantly prefer the Polaris hard product to anything on a Delta plane today and I have no love of herringbone designs in general, which AA looks to be. Honestly if UA could magically fix its soft product it could be a world-class carrier. The Polaris seat is excellent and even manages that in a fairly dense format, helping support UA flying vastly bigger J cabins than its competition, which is great for pax.
I'm anxiously awaiting the end of the industry pendulum swing toward shipping J pax in coffins.
I can't comment on an AA product that is just a rendering, but I significantly prefer the Polaris hard product to anything on a Delta plane today and I have no love of herringbone designs in general, which AA looks to be. Honestly if UA could magically fix its soft product it could be a world-class carrier. The Polaris seat is excellent and even manages that in a fairly dense format, helping support UA flying vastly bigger J cabins than its competition, which is great for pax.
I'm anxiously awaiting the end of the industry pendulum swing toward shipping J pax in coffins.
#17
Join Date: Sep 2006
Location: HNL
Programs: UA GS4MM, MR LT Plat, Hilton Gold
Posts: 6,447
The Polaris Cabin is very nice - it is not going to be left in the dust. In my perfect world it would be slightly wider and a couple of inches longer - but you have to work with that thing they call airplane dimensions. It definitely does not need a door.
Good for AA getting new cabins - that only tells me AA was likely overdue for a refresh.
At some point the Polaris cabins will be overdue - but we aren't anywhere near that time.
UA led the way with US carriers on the cabin - as that journey completes - time to invest in food and beverage.
Good for AA getting new cabins - that only tells me AA was likely overdue for a refresh.
At some point the Polaris cabins will be overdue - but we aren't anywhere near that time.
UA led the way with US carriers on the cabin - as that journey completes - time to invest in food and beverage.
#18
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#19
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Speaking of PE, DL has the awkward issue of flying the 350 where it has gone for the inferior 2-4-2 configuration which is alarmingly narrow. UA (and I guess AA) don't have to face that, at least not yet.
#20
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Location: Houston
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In 4-5 years when AA has the product on a significant majority of their fleet, they'll be incrementally ahead.
Until then, AA is the one with a hodgepodge of inferior products.
Until then, AA is the one with a hodgepodge of inferior products.
#21
Join Date: Jun 2021
Location: Houston, TX
Programs: UA silver, Bonvoy silver
Posts: 2,828
I'd say the O cabin is where AA could eat our lunch as their new product is an improvement.
Would be a good time for UA to get ahead of the coming O wars (basically, a repeat of the 1990s J wars) and bring back the barcaloungers for O
#22
Join Date: May 2007
Programs: UA 1K, Hyatt Globalist
Posts: 5,456
I will say that as a solo traveler I prefer reverse herringbone seats (similar to what AA currently has and just announced today) over staggered forward-facing seats (like Polaris or DL suites). In the former, half of the seats are superior for a solo traveler (all the window seats), whereas in the latter only a quarter are (every other window seat, i.e., odd numbered window seats in Polaris). Of course, the latter is slightly more dense than the former, but I'm happy to accept slightly increased density if it means marginally more discount J or (gasp) upgrade space.
This is a generic comment about the base seating configuration type, rather than about the specific finishes or specifications an airline might choose to make the seat more or less spacious or luxurious.
This is a generic comment about the base seating configuration type, rather than about the specific finishes or specifications an airline might choose to make the seat more or less spacious or luxurious.
#24
Join Date: Jul 2012
Location: ORD / PHX
Programs: UA LT 1K 3MM (former 12 yr GS), Bonvoy Amb/LT Plat
Posts: 1,341
IMO, Polaris seating is great. Odd rows in particular.
Please UA improve the soft product/dining! Appetizer course, Sundae cart, mid flight hot snacks - would be a good start.
I’ll worry about AA new product in 2025. 🙄
Please UA improve the soft product/dining! Appetizer course, Sundae cart, mid flight hot snacks - would be a good start.
I’ll worry about AA new product in 2025. 🙄
#28
Join Date: Jun 2021
Location: Houston, TX
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#29
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Join Date: Feb 2003
Posts: 10,227
There is no better business class seat comfort and ease of use wise than the reverse herringbone seat as found on CX and AA. Why do airlines have to install all these stupid doors or seats that make you feel like you're sitting in a box rather than just install these simple and functional seats? On some airlines you even need to get up to flip the seat over which is ridiculous.
Polaris is OK but not great. It won't be any better or worse than what DL offers now and what AA will offer in 2024. What AA offers now on some of the 777s with the reverse herringbone is currently the best seat on a US carrier.
Polaris is OK but not great. It won't be any better or worse than what DL offers now and what AA will offer in 2024. What AA offers now on some of the 777s with the reverse herringbone is currently the best seat on a US carrier.
#30
Join Date: Jul 2012
Location: ORD / PHX
Programs: UA LT 1K 3MM (former 12 yr GS), Bonvoy Amb/LT Plat
Posts: 1,341
Surely you jest!
Yes, the Polaris hard product is very good, and at initial launch the soft product was good! No more!
But it was never near F level. F level is 4-12 pax being taken care of by 1-2 FAs, high end champagne, caviar, balik salmon, notable entree choices. A dwindling breed.
UA needs to focus on getting Polaris soft service back to a semblance of its debut. A solid biz product.
Yes, the Polaris hard product is very good, and at initial launch the soft product was good! No more!
But it was never near F level. F level is 4-12 pax being taken care of by 1-2 FAs, high end champagne, caviar, balik salmon, notable entree choices. A dwindling breed.
UA needs to focus on getting Polaris soft service back to a semblance of its debut. A solid biz product.