Go Back  FlyerTalk Forums > Miles&Points > Airlines and Mileage Programs > United Airlines | MileagePlus
Reload this Page >

Disappearing LH upgrade

Register
Community
Wiki Posts
Today's Posts
Search

Disappearing LH upgrade

Thread Tools
 
Search this Thread
 
Old Apr 6, 2022, 10:54 pm
  #1  
Original Poster
 
Join Date: Dec 2019
Posts: 42
Disappearing LH upgrade
Just used miles to upgrade an LH flight from FRA to PHL. As soon as I used the miles on the united site I saw the miles get deducted, but then something strange happened. The FRA-PHL segment disappeared from the UA website when looking at my confirmation. I went to the LH website and I see that the FRA to PHL is in Business and still there. Anything I should be worried about?
Phl06 is offline  
Reply
Old Apr 7, 2022, 12:48 am
  #2  
Moderator: United Airlines
 
Join Date: Jun 2007
Location: SFO
Programs: UA LT Plat 2MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 67,007
Originally Posted by Phl06
Just used miles to upgrade an LH flight from FRA to PHL. As soon as I used the miles on the united site I saw the miles get deducted, but then something strange happened. The FRA-PHL segment disappeared from the UA website when looking at my confirmation. I went to the LH website and I see that the FRA to PHL is in Business and still there. Anything I should be worried about?
There have been a number of similar reports recently. The ticket on the UA side and the ticket on the LH disagree, are out of sync. HOWEVER, trying to re-sync them may cause the upgrade to be lost. Most recommendation have been to leave it alone, the operating carrier, has the right information.

Cleared upgrade downgraded because it's not 016 stock?

United reissued my ticket and lost my upgraded leg purchased from Lufthansa

Is this a LH or UA issued ticket?
WineCountryUA is offline  
Reply
Old Apr 7, 2022, 9:48 am
  #3  
Original Poster
 
Join Date: Dec 2019
Posts: 42
Thanks thats helpful and good to know. Its a UA ticket 016
Phl06 is offline  
Reply



Advanced Search
Reply Closed Thread Share
Forum Jump

Contact Us - Manage Preferences - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.