Bumped off flight BECAUSE I am a 1K (moved to a later flight but made orignal flight)
Apr 6, 2022, 7:21 pm
#31
Join Date: Dec 2014
Location: Haze gray and underway
Programs: UA 1K 2MM, HH Diamond, Marriott 'clink clink' Titanium
Posts: 1,784
Yes, but my BP dissapeared at around 9:30AM (I had been refreshing watching the UG list).
We got off the plane at 9:50 AM. My seatmate still had his BP, I ran behind him and watched him get on the plane. (He was nice enought to let the agent know I was running behind him!)
While I was at the desk waiting for a supervisor, at least 6 other pax from my delayed flight got on with their BPs
We got off the plane at 9:50 AM. My seatmate still had his BP, I ran behind him and watched him get on the plane. (He was nice enought to let the agent know I was running behind him!)
While I was at the desk waiting for a supervisor, at least 6 other pax from my delayed flight got on with their BPs
Apr 6, 2022, 7:58 pm
#32
Join Date: Jan 2007
Location: Bellingham/Gainesville
Programs: UA-G MM, Priority Club Platinum, Avis First, Hertz 5*, Red Lion
Posts: 2,808
Here's the clincher.
When I asked the supervisor why I was the only one bumped off, she said it was because United didn't think I would make it, and "We look out for our 1Ks".
I asked "So everyone else has to fend for themselves?" She laughed and said "Pretty much!"
Finally my question.
I will be doing this flight a lot this year. MFR is a horrible, dinky airport and delays seem common.
Did this happen because I got myself protected on a later flight? (My seatmate said he didn't)
How can I prevent this from happening again? I want to at least be given a chance to make it before they kick me off.
Is there a way to contact UA inflight? I tried Messenger (still not read over a week later)
I hate asking for compensation, but after writing this out I wonder if I should write this in to 1K Voice?
Apr 7, 2022, 2:41 am
#33
Join Date: Apr 2000
Location: LAX and LHR. UA lifetime Gold 1.9MM 1K , DL Gold Medallion, HHonors Gold, Marriott Gold, Avis President's Club
Posts: 3,592
I think there's a difference between UA protecting you on another flight (certainly happens) and you trying to do it yourself.
Apr 7, 2022, 8:43 am
#34
Original Poster
Join Date: Mar 2011
Location: MFR
Programs: UA 1K 1.9MM, Hilton Gold, Marriott Gold
Posts: 2,885
2. Paper? This is 2022, I had a screen shot of my original BP.
3. Running through the airport like OJ is what got me on the flight and prevented me from getting home 6 hours late. I don’t get the Avis reference— but please don’t bother to explain.
I just received a sincere letter of apology, 10,000 miles and my Plus Points redeposited along with my “air kiss” .
You’re right. I do feel better!
Apr 7, 2022, 11:41 am
#35
Used to be MBS PremExec
Join Date: Sep 2000
Location: Saginaw, MI (MBS)
Programs: UA 1K 1.9MM, Marriott Titanium w/Lifetime Plat, Hilton LIfetime ♢, National Exec, Amex Plat
Posts: 5,722
My personal experiences:
I can get 'protected', 'double booked', "backed up" or whatever your preferred terminology is by airport agents and it always holds--but I am also adamant to get 'taken off' of whatever flight I'm not actually flying on, especially if I have later segments (like the return part of my roundtrip).
I have 0% success getting this done by phone (1K line). Others have reported differently, but I've been told multiple times, as recently as this past December that they are unable to do it, even get the occasional "I don't want to get fired for doing that".
Apparently, YMMV, as do others on here, but these are how it's gone for me. And I just had my 4th IRROPS/unplanned overnight since DECEMBER.
I can get 'protected', 'double booked', "backed up" or whatever your preferred terminology is by airport agents and it always holds--but I am also adamant to get 'taken off' of whatever flight I'm not actually flying on, especially if I have later segments (like the return part of my roundtrip).
I have 0% success getting this done by phone (1K line). Others have reported differently, but I've been told multiple times, as recently as this past December that they are unable to do it, even get the occasional "I don't want to get fired for doing that".
Apparently, YMMV, as do others on here, but these are how it's gone for me. And I just had my 4th IRROPS/unplanned overnight since DECEMBER.