Split PNR online?
#2
FlyerTalk Evangelist




Join Date: Aug 2005
Location: BOS/EAP
Programs: UA 1K, AS MVP Gold, MR LTT, HH Dia, IHG Dia, Amex Plat
Posts: 37,468
How are you trying to do this? You can say 'I want to upgrade' and it will ask you whether you want all or just some pax. Once done it is split and that should be it.
#3
Original Member




Join Date: May 1998
Location: NYC
Programs: AA 2MM, Bonvoy LTT, Hilton Gold
Posts: 15,009
I have a flight tomorrow with a companion and I might have to take a later flight same day.
Do I need to call to split or can it be done online using same day change?
Thanks.
Do I need to call to split or can it be done online using same day change?
Thanks.
#4


Join Date: Jul 2012
Location: Chicago
Posts: 1,480
Yes, UA removed the self-service feature to split. You need to call it in nowadays. It only takes them 1 minute to do it.
#5



Join Date: May 2009
Location: Washington, DC
Programs: UA Plat & 1MM, AA, DL
Posts: 8,703
There's no longer an option to change flight for only one pax? (I.e. change my flight-->which passengers do you want to change flights for [select from those on PNR]-->proceed)



