Why CLE UC is the best.
Sep 21, 2021, 1:21 pm
#1
Original Poster
Join Date: Jul 2015
Location: San Francisco
Programs: UA MM Plat, UA 1MM, Hilton Lifetime Gold, Marriott Gold, Hertz Gold, CLEAR, AS MVP Gold
Posts: 3,620
Why CLE UC is the best.
Video/entertainment room
Desk area
Office area.
family lounges All images obtained at 3pm local time.
Having been through a few UCs in the last week I figured I would post these images of the probably the nicest UC of the bunch. The place is almost always spotless. Never super crowded. In addition to the above the staff is incredibly friendly here.
Sep 21, 2021, 4:23 pm
#7
Original Poster
Join Date: Jul 2015
Location: San Francisco
Programs: UA MM Plat, UA 1MM, Hilton Lifetime Gold, Marriott Gold, Hertz Gold, CLEAR, AS MVP Gold
Posts: 3,620
Having been in EWR,BOS, ORD, SFO, LAX, and IAH over last 3 weeks I would love to hear from others as to what UC (not Polaris) they feel is the best. CLE has been my long time personal favorite. I wouldn’t even mind hearing which ones get honorable mention. I obviously know a few stinkers in the batch but I’ll reserve those comments for later.
Sep 21, 2021, 4:57 pm
#8
Join Date: Jun 2014
Programs: UA MM
Posts: 4,125
Having been in EWR,BOS, ORD, SFO, LAX, and IAH over last 3 weeks I would love to hear from others as to what UC (not Polaris) they feel is the best. CLE has been my long time personal favorite. I wouldn’t even mind hearing which ones get honorable mention. I obviously know a few stinkers in the batch but I’ll reserve those comments for later.
Sep 21, 2021, 5:25 pm
#9
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,854
Sep 21, 2021, 5:45 pm
#10
Join Date: Mar 2007
Location: CLE
Programs: UA Gold, HH Diamond, Marriott Gold
Posts: 3,661
Hmmm, never thought it was the best, although really, other United Clubs are pretty pedestrian. The last time I was there, the breakfast offerings sucked. But then, that's United. I actually can't think of a better one. HongKong is probably the worst international IMHO.
Sep 21, 2021, 6:00 pm
#11
Join Date: Feb 2005
Location: CLE, DCA, and 30k feet
Programs: Honors LT Diamond; United 1K; Hertz PC
Posts: 4,164
Adding to the chorus: The CLE agents -- which you can usually find in the UC and I'm a little surprised no one was in frame (did Carol duck? 
) -- are awesome -- not just good agents but good friends. Not just good at solving operational issues, good at solving life issues
Bar staff and housekeeping are also way more personable than other clubs I spend a statistically relevant amount of time in. While I'm digging the pretzels and nacho cheese the only two improvements I would ask for would be the hot dogs from ORD and a Freestyle machine.
Legend has it there's a pannini press in the back room though.
Many jokes have been made that my office-away-from-the-office (also known as "Cube 13") should have my nameplate next to the entrance.
) -- are awesome -- not just good agents but good friends. Not just good at solving operational issues, good at solving life issues Bar staff and housekeeping are also way more personable than other clubs I spend a statistically relevant amount of time in. While I'm digging the pretzels and nacho cheese the only two improvements I would ask for would be the hot dogs from ORD and a Freestyle machine.
Legend has it there's a pannini press in the back room though.
Many jokes have been made that my office-away-from-the-office (also known as "Cube 13") should have my nameplate next to the entrance.
Sep 21, 2021, 6:40 pm
#14
Join Date: Jul 2012
Location: ORD / PHX
Programs: UA LT 1K 3MM (former 12 yr GS), Bonvoy Amb/LT Plat
Posts: 1,341
I haven’t been since the very early morning of 11/3/2016 (you CLE poeple should know the date😂 - Cubs G7 win👍👍👍
.
I liked it, small, nice folks, but seemed very Red Carpet Club-ish.
.I liked it, small, nice folks, but seemed very Red Carpet Club-ish.
Sep 21, 2021, 6:45 pm
#15
Join Date: Oct 2018
Programs: United 1k, HH Diamond, Bonvoy Ambassador and LT-Gold
Posts: 1,660
was my hometown (maybe, technically still is) club for years..... we should keep this quiet because it is so good and empty
several years ago have nice chat/meeting with The Fonz.... he was in town for an event..... he was a cool as his Happy Days days!
let me take a picture.....doubt any of that would have happened in EWR.....
several years ago have nice chat/meeting with The Fonz.... he was in town for an event..... he was a cool as his Happy Days days!
let me take a picture.....doubt any of that would have happened in EWR.....