Adding to the chorus: The CLE agents -- which you can usually find in the UC and I'm a little surprised no one was in frame (did Carol duck? ) -- are awesome -- not just good agents but good friends. Not just good at solving operational issues, good at solving life issues

Bar staff and housekeeping are also way more personable than other clubs I spend a statistically relevant amount of time in. While I'm digging the pretzels and nacho cheese the only two improvements I would ask for would be the hot dogs from ORD and a Freestyle machine.

Legend has it there's a pannini press in the back room though.

Many jokes have been made that my office-away-from-the-office (also known as "Cube 13") should have my nameplate next to the entrance.