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UA: Use Home Testing Kit for U.S. Return from International

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Old May 12, 2021, 7:34 pm
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Last edit by: WineCountryUA
United and Abbott Partner to Make Return to U.S. "Worry Free" for International Travelers with Home-Testing Kits

Newly issued guidance from the U.S. Centers for Disease Control and Prevention now accepts rapid, self-administered testing option that meet its criteria
United customers can depart the U.S. with the Abbott BinaxNOW™ Home Test in their carry-on bag and administer the test via the eMed digital health platform to re-enter the U.S.

CHICAGO and ABBOTT PARK, Ill., May 12, 2021
-- United and Abbott today announced a first-of-its-kind collaboration to use Abbott's BinaxNOW™ COVID-19 Home Test and Abbott's NAVICA app to help make the international travel experience more seamless. Recently updated CDC guidelines permit travelers to self-administer a rapid antigen test under the real-time supervision of a telehealth service and use the verified negative test result to board an international flight to the U.S. if they test negative.

"We appreciate the private sector proactively helping travelers have access to easy, reliable COVID-19 test options," said CDC Director Rochelle P. Walensky, MD, MPH. "Comprehensive testing that is easy, rapid, accurate and trusted is a fundamental strategy for preventing the spread of COVID-19."

United customers can depart the United States with the BinaxNOW Home Test in their carry-on bag and administer the test via the eMed digital health platform while overseas, avoiding the need to find a testing center abroad. United is the only airline to offer end-to-end integration between a digital platform and a testing app with the integration between the United Travel Ready Center platform and Abbott's NAVICA app which provides a seamless passenger experience when departing and re-entering the United States. Since the Travel-Ready Center launched in January, United customers have been able to easily access testing or vaccine requirements needed for travel destinations, upload completed test results and vaccine records, as well as have them verified, all within the United app.

"We want to give our customers greater peace of mind that when they travel internationally, they'll be able to return to the U.S quickly and safely," said Toby Enqvist, chief customer officer at United. "The Abbott BinaxNOW Home Test meets CDC requirements and, along with our partners at Abbott, United is doubling down on our commitment to make international travel as safe and convenient as possible by offering an easy testing option when customers are ready to return to the United States."

The BinaxNOW Home Test kit is lightweight, about the size of a day planner and fits easily into a passenger's carry-on luggage, briefcase or purse. It is recommended that passengers travel with more than one BinaxNOW test in their possession in the event of an inconclusive test result.

"The BinaxNOW COVID-19 rapid test is the most studied and widely used rapid test in the United States today and with our partner United, we're making testing even more broadly available as the country returns to international business and leisure travel," said Andrea F. Wainer, executive vice president of Abbott's rapid and molecular diagnostics business. "The CDC's recent guidance also reinforces the importance of our NAVICA app, because airlines and other safety-conscious industries, such as workplaces and higher education, will need digital solutions that can be used to quickly and easily validate and verify test results."

The BinaxNOW COVID-19 rapid test can help restore a sense of normalcy to everyday life by reuniting family members and loved ones, providing additional confidence while traveling, and making it easier to do international business. Authorized since August 2020, more than 200 million BinaxNOW tests have been distributed throughout the United States, where they've been used by K-12 schools, universities, nursing homes, and underserved communities and serve as a powerful tool to help prevent the virus from spreading.

For a detailed description of the Abbott home-testing process, visit united.emed.com. To view video and photos of the process click here.

The Abbott BinaxNOW™ Home Test meets the the CDC's guidance due to the unique digital proctor experience through eMed, which provides observed sample collection, testing and digitally verified test results. Abbott's recently authorized BinaxNOW™ Self Test for over-the-counter purchase is not eligible for travel purposes.
.....
The BinaxNOW™ COVID-19 Ag Card Home Test is a lateral flow immunoassay intended for the qualitative detection of nucleocapsid protein antigen from SARS-CoV-2. This test is authorized for prescription home use with self-collected observed direct anterior nasal (nares) swab samples from individuals aged 15 years or older who are suspected of COVID-19 by their healthcare provider within the first seven days of symptom onset or adult collected nasal swab samples from individuals aged four years or older who are suspected of COVID-19 by their healthcare provider within the first seven days of symptom onset.

The BinaxNOW COVID-19 Ag Card Home Test is to be performed only with the supervision of a telehealth proctor.


Related thread: Be Careful! EMed/Abbot Binaxnow Navica MELTDOWN. Impossible to get test done.
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UA: Use Home Testing Kit for U.S. Return from International

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Old Aug 12, 2021, 7:44 am
  #256  
 
Join Date: May 2012
Location: ORF, RIC
Programs: UA LT 1K, 3 MM; Marriott Titanium; IHG Platinum
Posts: 6,977
Originally Posted by dogloverjb
When I purchased my set of 6 I entered 2 names. Both of us allegedly have prescriptions on the website order (when I tried to download there is an error). Since the dating is so bad I want to use them for someone else. Is this possible? Or can they only be used for people entered when you order?
No problem. When I purchased the six-kit pack, I was only allowed to enter three names. The pack was used by four people two weeks ago. The fourth person was tested normally as the other three.
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Old Aug 12, 2021, 7:47 am
  #257  
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Originally Posted by dogloverjb
When I purchased my set of 6 I entered 2 names. Both of us allegedly have prescriptions on the website order (when I tried to download there is an error). Since the dating is so bad I want to use them for someone else. Is this possible? Or can they only be used for people entered when you order?
Technically, I suppose that they are not supposed to be used for others, but there is absolutely no restriction against your doing so. When I purchased mine it was not possible to enter more than one name. I've used them for myself and other family members with abslutely no problem. Each person has to have their own NAVICA account.
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Old Aug 12, 2021, 10:04 am
  #258  
 
Join Date: Jul 2013
Programs: DYKWIA, But I'm a "Diamond Guest" UA 1K/2MM
Posts: 2,264
Originally Posted by Xyzzy
Technically, I suppose that they are not supposed to be used for others, but there is absolutely no restriction against your doing so. When I purchased mine it was not possible to enter more than one name. I've used them for myself and other family members with abslutely no problem. Each person has to have their own NAVICA account.
I got a representative who swore up and down that you weren't allowed to buy a 6-pack of tests for two people, even though that is precisely how we ordered them--- and the website explicitly allowed it. She insisted on transferring us to customer service (after we had waited over an hour to reach her). Incredible.
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Old Aug 13, 2021, 5:19 am
  #259  
 
Join Date: Jan 2010
Location: EWR, NJ
Programs: UA 2 MM, UA 1K
Posts: 663
I contacted eMed customer support to ask about using for a person not listed at the time of purchase. Here is their response:

Thank you for contacting eMed.
This is regarding your ticket 142042 for your inquiry on product policy.
Yes! For new orders you will be able to add up to 3 individuals, however if the order was already placed In order to receive a test result, digital lab report and/or health pass after participating in a virtually guided test session with an eMed Certified Guide, an individual must have registered and downloaded the NAVICA™ app while inside the U.S. and its territories and a Binax NOW Home test Kit.
Please ensure all test takers are registered in NAVICA before testing is initiated.


This confirms the experience reported by others above.
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Old Aug 13, 2021, 12:33 pm
  #260  
 
Join Date: Jan 2010
Location: ORD
Programs: UA 1K MM, Marriott lifetime Platinum
Posts: 381
Originally Posted by EWRFlyerAL
We did the test Sunday from Greece. I logged on around 7 AM and it said the wait time was 280 minutes. It started counting down and someone answered around an hour later. We did a second test right after. It said over 300 minutes but someone answered within an hour. I wonder if they're making the queue seem longer to deter people so that they can catch up. Even an hour is too long in my opinion but I was pleasantly surprised that it was less time than anticipated.
I did a countdown coming back from Japan. Wait time was 330 minutes. I kept the browser window open for 7 hours and nobody ever picked up (when the timer reached zero, it changed to "someone will be there shortly"). Tried logging in the next day and got a timer that said the wait time would be 200 minutes. I had to give up, and ended up going to a same-day COVID clinic to get papers. Complete waste of money.
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Old Aug 14, 2021, 8:43 am
  #261  
 
Join Date: Mar 2008
Location: London
Programs: UA GS
Posts: 2,439
Just logged in now on a Saturday afternoon in Europe and got through to a proctor instantly.
villox is offline  
Old Aug 18, 2021, 3:16 am
  #262  
 
Join Date: Mar 2008
Location: DEN
Programs: UA Silver, whatever the Amex plat gets me and somehow still IHG Diamond after 3 years of no nights
Posts: 696
No wait on Wednesday 11am in Spain, today.
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Old Aug 18, 2021, 3:44 am
  #263  
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Join Date: Jun 2005
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Reading this thread makes me glad I can get one free test per week where I live, and that once this ends (in October), I'll gladly pay the 35 euro for a test where I get the result in 15 minutes, instead of waiting for a proctor on line.
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Old Aug 22, 2021, 12:51 am
  #264  
Moderator: United Airlines
 
Join Date: Jun 2007
Location: SFO
Programs: UA LT Plat 2MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,945
Abbott Labs apparently thought the demand for test kits has passed and ramped down production / laid-off workers / .... (per NYT)

Seems a bit premature, now a kit shortage
WineCountryUA is offline  
Old Aug 22, 2021, 1:17 am
  #265  
 
Join Date: Sep 2007
Location: ORD
Programs: UA MM, AA PPro
Posts: 1,480
No wait Sunday morning Zurich time.
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Old Aug 22, 2021, 1:43 am
  #266  
 
Join Date: Nov 2014
Posts: 128
I used the kit for the first time on Saturday, 2 pm local time in Split, Croatia with no wait time. Total time from start to finish was 22 minutes including the 15 min timer for the test results. A proctor immediately came online at the end of the 15 minutes. Also no issues with Croatian Air and Lufthansa accepting the green NAVICA pass using the app. Overall very pleased with the experience.

Last edited by iflyabunch; Aug 22, 2021 at 2:13 am
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Old Aug 22, 2021, 1:47 am
  #267  
 
Join Date: Jan 2015
Location: NYC
Programs: BA Silver, UA 1K, DL Platinum
Posts: 696
Friday London time about 4pm there was a five minute wait.
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Old Aug 22, 2021, 2:49 am
  #268  
 
Join Date: Aug 2012
Location: LAX
Programs: AA PPro, UA Plat, HHonors Gold, Marriott Plat
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Monday morning around 9AM Nairobi time, there was no wait.
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Old Aug 22, 2021, 9:46 am
  #269  
 
Join Date: Aug 2011
Location: IAH / HOU
Programs: UA GS, DL-Plat, Hilton Gold, IHG Platinum, Hyatt Somethingist, Marriott Titanium Lifetime
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Thanks for the recent updates everyone!
Air Houston is offline  
Old Aug 23, 2021, 10:02 am
  #270  
 
Join Date: Jun 2021
Programs: Mileage Plus 1K, AAdvantage Gold, Marriott Bonvoy Platinum
Posts: 298
Thank you so much for sharing this article. They clearly made way too many kits at one point. Hopefully they can ramp up production again this fall, so that the test kits continue to be available. One would hope they make plenty of home test kits, which have a higher profit margin than the other BinaxNow tests. I'm resisting the urge to order more kits for travel later this year!
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