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Why can’t I pay (cash) to upgrade an award ticket?

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Why can’t I pay (cash) to upgrade an award ticket?

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Old Feb 12, 2021, 10:27 am
  #1  
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Join Date: May 2019
Location: Chicago
Programs: ,united 1k, AA EXP, HH Diamond,BA gold, Hyatt globalist
Posts: 974
Why can’t I pay (cash) to upgrade an award ticket?

I booked a award ticket from Ord-lhr in August. The ticket is connecting in ewr there was Polaris avalibiliy on the long leg but no saver availability on the Ord-ewr. I want to pay cash to upgrade but now it won’t let me pay to upgrade and it says this reservation is not available to upgrade. Anyone know why this is?
united 1k flyer is offline  
Old Feb 12, 2021, 10:31 am
  #2  
Moderator: United Airlines
 
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,854
Cash upgrades to award tickets generally are only available at check-in and not in advance

But you should waitlist for accommodation for saver first space -- no extra cost
Consolidated "Waitlist for Award Seats Questions/Issues"
WineCountryUA is offline  


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