Status of UA's SFO-PVG operations, back to non-stop -- 30 Jan 2023
Sep 15, 2022, 1:40 pm
#256
Join Date: Jan 2009
Location: LAX
Posts: 559
Just got notified that the flight for my award reservation PVG-LAX on UA199 13 DEC 2022 has been canceled.
What options do I have here? Is United able to route me on another carrier? Am I stuck trying to find a flight on UA metal?
What options do I have here? Is United able to route me on another carrier? Am I stuck trying to find a flight on UA metal?
Sep 15, 2022, 1:58 pm
#257
Join Date: May 2012
Location: ORF, RIC
Programs: UA LT 1K, 3 MM; Marriott Titanium; IHG Platinum
Posts: 6,958
Good luck.
Sep 15, 2022, 2:00 pm
#258
Join Date: Jan 2009
Location: LAX
Posts: 559
Is it still scheduled or has it completely sold out at this point?
Sep 15, 2022, 3:14 pm
#259
Join Date: May 2012
Location: ORF, RIC
Programs: UA LT 1K, 3 MM; Marriott Titanium; IHG Platinum
Posts: 6,958
Call UA to insist on PVG-SFO-LAX. You (agent) may need to talk to a supervisor/support person if the agent cannot help you.
Good luck.
Sep 15, 2022, 3:24 pm
#260
FlyerTalk Evangelist
Join Date: Jul 2003
Location: BOS, PVG
Programs: United 1K and 1MM, Marriott Ambassador
Posts: 10,000
At 6pm last night, UA released lot of XN tickets at 35K miles for SFO-PVG. I grabbed few of them. Will upgrade using PP.
I also saw $2K fares on many dates. Normal fare is $6K-$8K. I also booked one for a friend.
One hour later, these fares totally disappeared. In fact, UA shut down 857/858 sales for Nov.-Jan.
Sep 15, 2022, 3:26 pm
#261
FlyerTalk Evangelist
Join Date: Nov 2014
Location: MSP
Programs: DL PM, UA Gold, WN, Global Entry; +others wherever miles/points are found
Posts: 14,419
Sep 15, 2022, 3:39 pm
#262
Join Date: Jul 2013
Location: SFO
Programs: UA 1MM, Marriott Life Plat, Hyatt Globalist, Hilton Diamond
Posts: 19
No way it's sold out. PVG-SFO most flights have lots of empty seats.
At 6pm last night, UA released lot of XN tickets at 35K miles for SFO-PVG. I grabbed few of them. Will upgrade using PP.
I also saw $2K fares on many dates. Normal fare is $6K-$8K. I also booked one for a friend.
One hour later, these fares totally disappeared. In fact, UA shut down 857/858 sales for Nov.-Jan.
At 6pm last night, UA released lot of XN tickets at 35K miles for SFO-PVG. I grabbed few of them. Will upgrade using PP.
I also saw $2K fares on many dates. Normal fare is $6K-$8K. I also booked one for a friend.
One hour later, these fares totally disappeared. In fact, UA shut down 857/858 sales for Nov.-Jan.
Sep 15, 2022, 3:55 pm
#263
FlyerTalk Evangelist
Join Date: Jul 2003
Location: BOS, PVG
Programs: United 1K and 1MM, Marriott Ambassador
Posts: 10,000
UA just zeroed out the inventory for Dec. flights between PVG and SFO to fix the bug that released insanely cheap fares last night.
These flights will be back for sale in a day or two.
Sep 15, 2022, 4:12 pm
#264
Join Date: Jul 2013
Location: SFO
Programs: UA 1MM, Marriott Life Plat, Hyatt Globalist, Hilton Diamond
Posts: 19
Thanks, that's really assuring. I just called United, and the agent is 100% no clue to what happened, and knows absolutely nothing other than just telling me it seems that there are no more flights in his system either.
Sep 15, 2022, 4:17 pm
#265
FlyerTalk Evangelist
Join Date: Jul 2003
Location: BOS, PVG
Programs: United 1K and 1MM, Marriott Ambassador
Posts: 10,000
My friends have multiple tickets for Dec and Jan. These reservations are all good and they can see them from UA app.
Sep 15, 2022, 4:57 pm
#266
Join Date: Jul 2013
Location: SFO
Programs: UA 1MM, Marriott Life Plat, Hyatt Globalist, Hilton Diamond
Posts: 19
I did get emails from UA that those flights were cancelled and wanted me to rebook and such. I am assuming that those are automatically generated emails after the tickets were pulled from the system?
Sep 15, 2022, 5:16 pm
#267
FlyerTalk Evangelist
Join Date: Jul 2003
Location: BOS, PVG
Programs: United 1K and 1MM, Marriott Ambassador
Posts: 10,000
If you booked LAX/EWR/ORD-PVG for Dec. then these flights were "ghost" flights that never meant to actually operate. It's just a money grab tactic by the airline.
Then you re-book.....
Sep 15, 2022, 5:58 pm
#269
FlyerTalk Evangelist
Join Date: Jul 2003
Location: BOS, PVG
Programs: United 1K and 1MM, Marriott Ambassador
Posts: 10,000
They sell lots of tickets on flights that never would run. In this case, CAAC has limited UA's service to China to only 4 weekly flights.
UA knew this, yet they still put 28 weekly flights to China in their schedule. They pocket the money, and cancel the flights. They give you credits for future travel and hope you don't ask a refund.
AA/DL do this too.