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UA • CONFIRMS • Status Extension to JAN 2022; PQP Thresholds Reduced by ½ for 2020

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Old Mar 6, 2020, 1:30 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: WineCountryUA
05April 2020
MileagePlus Status Extended Until 2022

Throughout these unprecedented times, we remain committed to doing what is right and fair for all of our MileagePlus members and are pleased to share the steps we are taking to reciprocate the trust and loyalty that you have placed in United. These steps include not only Premier status updates, but also an extension of current memberships and subscriptions. The updates will happen automatically over the next few weeks — there's nothing you need to do.

The big news: If you have current 2020 Premier status, it will be extended to January 31, 2022. At a minimum, you will enjoy the same published status next year that you have today, up to Premier 1K®.

We're reducing the 2020 Premier qualifying points (PQP) and flight requirements for all tiers by 50%. You'll still need a minimum of four flight segments on United or United Express®.



We're also doubling PQP for United Explorer cards and quadrupling PQP for the United Club cards.

At the same time that we're decreasing the published program's PQP requirements, via a promotion from May 1 – December 31, 2020, we're doubling (for United Explorer cards) or quadrupling (for United Club cards) the maximum number of PQP that Cardmembers can earn during 2020 to help achieve a higher level of status than you already have.

1K® and Platinum members, we're increasing your ability to upgrade by extending PlusPoints expiration dates by six months and expanding Skip Waitlist.
  • This means a six-month extension of any PlusPoints set to expire on or before January 31, 2021.
  • Last year we introduced Skip Waitlist on select flights as a benefit to 1K members, giving you more opportunities to confirm an upgrade request at the time of booking. This benefit will now be available for the rest of 2020 in a significantly expanded selection of long-haul international regions and will have expanded availability in 2021 as well.
We're extending all annual membership and subscription benefits by six months.
  • We want to make sure your benefits are still there when you're ready to start flying again. That's why we're extending purchased United Club℠ memberships and purchased subscriptions for Economy Plus®, United Wi-Fi℠ and checked bags by six months. You should see this reflected in your MileagePlus account soon.
All electronic travel certificates now have 24 months to be used.
  • If your travel plans have been disrupted, and you have an electronic travel certificate from us for the value of your ticket, you now have two years from the date it was issued to book a new flight, as well as up to an additional 11 months to travel. This includes all currently valid and all new electronic travel certificates issued on or after April 1, 2020.
We have removed some redeposit fees for the rest of the year.
  • We are currently waiving all award redeposit fees for travel through end of May 2020.
  • We are now also waiving all redeposit fees for award ticket cancellations made more than 30 days before departure for the remainder of 2020.
Finally, we'll be making it easier to earn status in 2021 for the 2022 program year. We recognize that getting back to travel will occur at a different pace for different members. Keep an eye out for changes we will make to help you earn status in 2021 for 2022, as we'll share details later this year.

Over the years, you have placed your trust and loyalty in United, and we are honored to do the same for you. We are all in this together.

Status extension to January 31, 2022, applies to all members that met the published criteria of the MileagePlus program in 2019, status associated with the United/Marriott RewardsPlus program and status offered as part of a Sales nomination. Status granted from other programs and policies may not apply.
FAQ
With extended status. will we automatically get additional PlusPoints in 2021 (40 for Plats and 280 for 1KsGS?

No, your existing PlusPoints will be extended 6 months but to get additional 2021 PlusPoints you will need to meet the reduced thresholds for 2020

[5 April 2020] Status extended 1 year - United Hub
- Status extended 1 year (expires 1/31/22)
- Plus Points extended 6 months
- Lower qualifying thresholds to gain 2021 status in 2020 (about 50%)

[5 April 2020] United will extend Premier status for 12 months (SF Gate):
United will announce on Sunday that it is extending elite status to MileagePlus Premier members through 2021 and members will retain their current status through January 2022. This follows a similar move by Delta Air Lines on April 4 to extend SkyMiles Medallion elite status to 2021.

A United spokesperson has confirmed this to SFGATE, adding: "We are also going to help both general members and members who want to reach the next status level by lowering thresholds for Premier Qualifying Points (PQP’s) for the 2021 status year."

In addition to the elite status extension, United will extend all its annual subscription options by six months, including United Club memberships, wi-fi, checked bags and EconomyPlus, according to the spokesperson.
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[7 March 2020] A message to our Premier members (email):
At this time, we are not planning any changes for our 2021 Premier program but we will continue to evaluate our options as we learn more about how the current climate is affecting members' activity. In the interim though, we do plan to give members who are participating in a MileagePlus 2020 Premier Status Match Challenge promotion an additional 30 days to complete their challenge. This extension will automatically be reflected in member accounts within the next week.
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Originally Posted by Sykes
There's a good (but not exhaustive) crowdsourced list of company travel restrictions here: https://docs.google.com/document/d/1...bWhYFM/preview .....
Originally Posted by Fims
Hey there!

As true loyalty is best tested in challenging times, I did a bit of research on how different airlines and hotel programmes have responded:
  • 74 airline loyalty responses (status, miles expiration extensions) and booking flexibility terms (changes and refunds)
  • 18 hotel loyalty responses (status, points expiration extensions) and booking flexibility terms (changes and refunds)
The full outcome is freely available at https://bit.ly/loyalty-response-covid19

Feel free to comment that Google Sheets file and if you have some better insights, let me know (I used only what was available on English-speaking websites and some blog posts I could find, showing emails from the programmes). ....





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UA • CONFIRMS • Status Extension to JAN 2022; PQP Thresholds Reduced by ½ for 2020

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Old Apr 11, 2020, 6:28 pm
  #991  
 
Join Date: Aug 2009
Location: YEG
Programs: UA 1K, Marriott Titanium
Posts: 755
Originally Posted by Tommys888
Anybody already sees the extension of PP expiration? Mine are still showing the usual exp dates, 4/30/2020 and 1/30/2031. I thought both of them are extended by extra 6 months?
I emailed 1K Voice and I received a response it was coming "in the coming weeks"

I responded and said a flight has open PZ space now for a march trip and they responded again saying there is nothing they can do now and it will change automatically, again, "in the coming weeks"

Nothing to do but wait I guess....
whitethunder is offline  
Old Apr 11, 2020, 9:27 pm
  #992  
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Join Date: Nov 2002
Location: northeast coast of Florida
Programs: UA 1K - 2MM, Lifetime Hilton Diamond, Lifetime Marriott Platinum Elite, Hertz President's Circle
Posts: 10,422
I am now 2 segments and a little more than $1,500 short of the new qualifications for 2021 1K after this week. I believe I should still be good for 2021 1K under the old criteria once manufacturing opens up. I am on a business trip this week since what I do is deemed essential and the industries I support are deemed essential. Not all manufacturing has ceased and not all manufacturing refuses those who travel by air although more and more companies will not accept anyone who is traveling by air.
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Old Apr 11, 2020, 10:55 pm
  #993  
 
Join Date: Mar 2014
Programs: Mileage Plus Global Services 2MM
Posts: 1,201
Originally Posted by iapetus
I asked about that a few posts upthread. WineCountryUA was courteous enough to point out that the announcement did say that the extension would take a few weeks. bluedemon211 speculated that it might have happened this morning ... it didn't, at least not for me.
To be clear, I said I suspected it would happen during one of the Saturday updates, not this Saturday. It is going to take them a while. I would think it would happen before 4/30 since that is a tranche that expires in less than 3 weeks. It will be much easier to update the expiration than go back after 4/30 and "recreate" those expiring points.
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Old Apr 13, 2020, 10:33 am
  #994  
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Originally Posted by bluedemon211
To be clear, I said I suspected it would happen during one of the Saturday updates, not this Saturday. It is going to take them a while.
Sorry, I didn't meant to misrepresent. I should have used the subjunctive tense, which was how I meant my comment to be interpreted and how I did interpret your earlier statement. I appreciated you sharing your insight about the update, which I hadn't known about prior.
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Old Apr 13, 2020, 4:12 pm
  #995  
 
Join Date: Sep 2016
Location: SNA (home), LAX, BOM/PNQ, LHR
Programs: UA 1K/*G, Marriott Gold Elite, IHG Platinum, HHonors Silver
Posts: 965
Wow, looks like I'm a few days behind on the news with the whole UA status thing. Few weeks back I was thinking I won't make gold this year. But now with status extension AND the new requirements, depending on when travel kicks back up, I may even make Plat for the first time ever.

Does anyone know when the changes will show on the mobile app? Right now it still shows the same gold requirements at 8k PQPs and flight requirements. Thanks!
flyingrohit is offline  
Old Apr 13, 2020, 4:34 pm
  #996  
Moderator: United Airlines
 
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.997MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,859
Originally Posted by flyingrohit
....
Does anyone know when the changes will show on the mobile app? ...
This is all UA has stated
The updates will happen automatically over the next few weeks — there's nothing you need to do.
I suspect it will be closer to the end of April vs sooner
WineCountryUA is offline  
Old Apr 15, 2020, 8:16 pm
  #997  
 
Join Date: Sep 2016
Location: SNA (home), LAX, BOM/PNQ, LHR
Programs: UA 1K/*G, Marriott Gold Elite, IHG Platinum, HHonors Silver
Posts: 965
Originally Posted by WineCountryUA
This is all UA has stated

I suspect it will be closer to the end of April vs sooner
Ok sounds good thanks as always WineCountryUA
flyingrohit is offline  
Old Apr 16, 2020, 4:00 am
  #998  
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Join Date: Mar 2002
Location: Canada, USA, Europe
Programs: UA 1K
Posts: 31,452
Originally Posted by whitethunder
I emailed 1K Voice and I received a response it was coming "in the coming weeks"

I responded and said a flight has open PZ space now for a march trip and they responded again saying there is nothing they can do now and it will change automatically, again, "in the coming weeks"

Nothing to do but wait I guess....
Mine are also still showing the same expiration dates. I'm hoping that that the 80 I extended in January to end-April get an automatic six month extension as well (which is how I read the email.)
LondonElite is offline  
Old Apr 17, 2020, 5:08 pm
  #999  
 
Join Date: Aug 2011
Programs: UA 1K | Marriott LT Platinum
Posts: 459
Originally Posted by LondonElite
Mine are also still showing the same expiration dates. I'm hoping that that the 80 I extended in January to end-April get an automatic six month extension as well (which is how I read the email.)
They will - the language was intentionally inclusive of that. I believe UA Insider confirmed somewhere this fact.
n8-the-gr8 is offline  
Old Apr 17, 2020, 7:07 pm
  #1000  
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Join Date: May 1998
Location: New York City
Posts: 3,506
Hello all
i notice in the recent announcement that UA mentioned they will make it easier to requalify in 2021or 2022. Do you think this will take the form of a rollover like DL or something different?

Finally, we'll be making it easier to earn status in 2021 for the 2022 program year. We recognize that getting back to travel will occur at a different pace for different members. Keep an eye out for changes we will make to help you earn status in 2021 for 2022, as we'll share details later this year
leroy11 is offline  
Old Apr 17, 2020, 7:41 pm
  #1001  
Moderator: United Airlines
 
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.997MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,859
Originally Posted by leroy11
Hello all
i notice in the recent announcement that UA mentioned they will make it easier to requalify in 2021or 2022. Do you think this will take the form of a rollover like DL or something different? ...
Very unlikely, probably will be closer to the revised 2020 plan of lowering the previously announced thresholds. DL has rollover as a standard part of their plan for years, UA has never had rollover.
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WineCountryUA is offline  
Old Apr 20, 2020, 7:44 am
  #1002  
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Join Date: Nov 2004
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Posts: 16,901
Minimum segments in 2020

Sorry, must be posted here somewhere. UA language can be confusing and very specific at the same time. I’m in the very odd situation (for me but probably not uncommon) of maybe not having 4 segments this this year. Spring is always light for me and now work has banned travel of any kind through 2020. So I have one RT in January, we just canceled our June Alaska cruise and then have two personal trips this fall that I fear also won’t happen. That leaves me 2 segments short.

Reading the tea leaves it sound like everyone’s current status will continue through January 2022 regardless of how little flying in 2020, and the 4 segment minimum only applies to newly earned status?

Last edited by milepig; Apr 20, 2020 at 7:58 am
milepig is offline  
Old Apr 20, 2020, 7:51 am
  #1003  
 
Join Date: May 2009
Location: Washington, DC
Programs: UA 1K 1MM, AA, DL
Posts: 7,418
^ That's correct.
drewguy is offline  
Old Apr 20, 2020, 7:54 am
  #1004  
 
Join Date: Mar 2005
Programs: Continental Onepass, Hilton, Marriott, USAir and now UA
Posts: 6,443
From what I gather, if you were elite in 2020, you will remain so in 2021.

It appears that you could upgrade your "eliteness" by flying the reduced requirements for 2020, which includes spend, but that is not a requirement for this year, it appears.
radonc1 is offline  
Old Apr 20, 2020, 9:02 am
  #1005  
 
Join Date: Apr 2016
Programs: UA 1K 1MM, AA Gold, Marriott Titanium, Hilton Diamond, Hyatt Discoverist
Posts: 695
Originally Posted by radonc1
From what I gather, if you were elite in 2020, you will remain so in 2021.

It appears that you could upgrade your "eliteness" by flying the reduced requirements for 2020, which includes spend, but that is not a requirement for this year, it appears.
Also don't forget the new plus points are only earned if you meet the published reduced elite levels.
VWang1111 is offline  


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