I accidentally bought a ticket for my infant
#1
Original Poster
Join Date: Jan 2009
Location: LHR (sometimes CLE, SFO, BOS, LAX, SEA)
Programs: UA 1K
Posts: 5,893
I accidentally bought a ticket for my infant
OK, this is embarrassing, but I just noticed that a flight I booked 3 days ago for four pax (adult, adult, 2 year old, infant) has issued seat assignments for the infant.
Turns out I bought a seat for the infant accidentally. This seems … worse? We're booked on narrowbody mainline aircraft with 3 seats in a row, so seating 4 pax in 3 seats is not so great. I guess the trip was $102 per person and not $136 per person??
Should I just do nothing and see whether the upgrades clear? (The adults are 1Ks and the flights are booked 1/20 in F on both sectors.) Should I try to get United to cancel the infant ticket? (This ticket carries a change fee more than the cost of the ticket and it's been > 24 hr.)
Turns out I bought a seat for the infant accidentally. This seems … worse? We're booked on narrowbody mainline aircraft with 3 seats in a row, so seating 4 pax in 3 seats is not so great. I guess the trip was $102 per person and not $136 per person??
Should I just do nothing and see whether the upgrades clear? (The adults are 1Ks and the flights are booked 1/20 in F on both sectors.) Should I try to get United to cancel the infant ticket? (This ticket carries a change fee more than the cost of the ticket and it's been > 24 hr.)
#2
Join Date: Jun 2004
Posts: 690
Sounds like you need to switch to 2 seats per row, in two pairs, hopefully one in front of the other. That's what my family does. As you point out, changing the ticket isn't cost-effective, so might as well use the space you've purchased. Presumably, you'll want to bring a car seat along with you for the infant anyway, right? Now you can bring it in the cabin with you.
#4
Join Date: Jul 2011
Programs: AA Plat, UA 1K>Plat>moving to Silver
Posts: 2,090
I 'd keep the seat for the infant and do 2 behind 2. I have gotten a single person CPU in cases like this, because of the way they break the PNR. Funny thing is, I did not have any trouble getting the person who got put in my former E seat to trade for my new F seat.
#5
Original Poster
Join Date: Jan 2009
Location: LHR (sometimes CLE, SFO, BOS, LAX, SEA)
Programs: UA 1K
Posts: 5,893
Thanks folks! Yeah, I think we're going to book EuroBiz (11AC, 12AC, empty 11B/12B) and split the record into two 2-pax itins (1K + toddler, 1K + seated infant) and see what happens; at least we'll get a guaranteed space for the infant car seat which she sometimes loves using. The flights are both booked 1/20 in F a month out, but anything could happen (we're transiting ORD and fully prepared to fly Y).
#9
Join Date: Jan 2020
Location: HNL
Programs: UA GS, Delta Plat, Hawaiian Gold, Hertz Plat
Posts: 122
In one case in SFO the gate agent immediately sprang into action paging the right other passengers to ask them to swap seats for us. In another case at MCO the gate agent seemed really put off by that and said “usually people on the upgrade list aren’t so picky” and was starting to try to downgrade us back to coach. I said “don’t worry we’ll sort it out aboard” and told him other agents have dealt with it with a smile. He begrudgingly started paging the other passenger and quickly resolved it.
So my question is, what’s the right etiquette here? Don’t list for the upgrade if we’re going to be picky about sitting next to our infant? Board early and sort it out aboard? Or have the gate agent deal with it?
#10
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Join Date: Mar 2002
Location: Canada, USA, Europe
Programs: UA 1K
Posts: 31,452
Thanks folks! Yeah, I think we're going to book EuroBiz (11AC, 12AC, empty 11B/12B) and split the record into two 2-pax itins (1K + toddler, 1K + seated infant) and see what happens; at least we'll get a guaranteed space for the infant car seat which she sometimes loves using. The flights are both booked 1/20 in F a month out, but anything could happen (we're transiting ORD and fully prepared to fly Y).
#11
Join Date: Jan 2020
Location: HNL
Programs: UA GS, Delta Plat, Hawaiian Gold, Hertz Plat
Posts: 122
#12
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Join Date: Mar 2002
Location: Canada, USA, Europe
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#13
Moderator: United Airlines
Join Date: Jun 2007
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Row numbers seem high for EuroBiz segment but don't fit for TATL either
#14
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Join Date: Mar 2002
Location: Canada, USA, Europe
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Posts: 31,452
I don't think that's what's going on here. I think there is a hope that the middle won't be attractive to anyone, but we know how that often works out!
#15
Join Date: Mar 2005
Programs: fwp blood diamond, dykwia uranium
Posts: 7,251
this brings up a question:
let's say i buy two seats for myself, or an infant +1
and i do not need the second seat due to ada (ie i'm tall and skinny) or the infant will be on my lap
there is an oversell
is that an idb situation if i refuse to yield my open seat and then they put someone in it?
let's say i buy two seats for myself, or an infant +1
and i do not need the second seat due to ada (ie i'm tall and skinny) or the infant will be on my lap
there is an oversell
is that an idb situation if i refuse to yield my open seat and then they put someone in it?