Go Back  FlyerTalk Forums > Miles&Points > Airlines and Mileage Programs > United Airlines | MileagePlus
Reload this Page >

2020 Let's Eat - United First, United Business, & Premium Transcon Service

Community
Wiki Posts
Search
Old Oct 6, 2020, 4:21 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: PTahCha
What to expect - As of December 2020, for premium cabin:

Flights under 1 hour

Beverages upon request. No snacks.

Flights between 1 hour and 2 hours 20 minutes

Full beverage service (for all flights over 1 hour)
All-in-one snack bag with wrapped sanitizer wipe, 8.5-ounce bottled water and two snacks.

Non-Premium Transcon Flights over 2 hours 20 minutes from following cities:

BOS/ORD/CLE/DEN/FLL/RSW/IAH/LAX/EWR/MCO/SFO/TPA/IAD
Honolulu to LAX/SFO
Kahului to LAX/SFO
  • Morning flights: Everything bagel baguette with veggie cream cheese or Turkey Monte with Raspberry Jam
  • Afternoon/evening flights: Tomato Basil and Mozzarella Focaccia or Carved Roasted Chicken on Italian Flatbread
Field report is showing sandwiches catered for 50% of the cabin
  • All flights: Snack box, if preferred/only option available
Flights over 2 hours 20 minutes from other cities
  • Snack box (there are reports of sandwiches being served, either double-catered or left over from inbound flight)
Premium Transcon and Hawaii to/from non-West Coast cities
  • One tray service of hot entree, salad, bread, nuts, single-serve ice cream
  • Packaged snack for pre-arrival
  • Poured wine for select premium routes
Print Wikipost

2020 Let's Eat - United First, United Business, & Premium Transcon Service

Thread Tools
 
Search this Thread
 
Old Jan 16, 2020, 12:35 pm
  #16  
FlyerTalk Evangelist
 
Join Date: Feb 2007
Location: Los Angeles / Basel
Programs: UA 1K MM, AA EXP, Hyatt Globalist
Posts: 26,926
13 Jan 2020
UA717
BOS-LAX
6hr, 38min

Broken, cold nuts to start.

Dinner after takeoff - choice of chicken breast with grits or cheese paneer. Very "banquet" style chicken, but I needed the protein.

Ice cream (whip cream or hot chocolate only) for dessert then cookie halfway through flight.

Pretty skimpy for such a long flight.







MatthewLAX is offline  
Old Jan 16, 2020, 1:01 pm
  #17  
st3
 
Join Date: Nov 2007
Location: TPA
Programs: United MP
Posts: 463
1/1/2020
UA1814 TPA-ORD

Hot option was buffalo mac and cheese. Cold option was arugula salad with chicken. I (foolishly) hadn't eaten much all day and was famished so I got the buffalo mac and cheese. As you can see below catering decide to put about 5lbs of breadcrumbs on it, making it almost inedible. After scooping many of them off I did eat it, but mainly because I was so hungry. I would have gotten a snack box to hold me over to the polaris lounge but the boxes are basically just straight junk food.

st3 is offline  
Old Jan 17, 2020, 2:51 am
  #18  
 
Join Date: Apr 2015
Programs: United Global Services, Amtrak Select Executive
Posts: 4,098
Originally Posted by MatthewLAX
13 Jan 2020
UA717
BOS-LAX
6hr, 38min

Broken, cold nuts to start.

Dinner after takeoff - choice of chicken breast with grits or cheese paneer. Very "banquet" style chicken, but I needed the protein.

Ice cream (whip cream or hot chocolate only) for dessert then cookie halfway through flight.

Pretty skimpy for such a long flight.







I like the reddish sauce they serve with the chicken & grits.
physioprof is offline  
Old Jan 20, 2020, 7:59 am
  #19  
 
Join Date: Mar 2010
Location: PIT
Programs: OZ Diamond, UA Gold
Posts: 9,922
Any idea why QRO-IAH is listed as refreshments, but BJX-IAH is a meal? The flight times are essentially the same at a little over 2 hours.
dinoscool3 is offline  
Old Jan 20, 2020, 10:06 am
  #20  
FlyerTalk Evangelist
 
Join Date: Aug 2015
Posts: 11,461
Originally Posted by dinoscool3
Any idea why QRO-IAH is listed as refreshments, but BJX-IAH is a meal? The flight times are essentially the same at a little over 2 hours.
I suspect someone has determined IAH-BJX is a more profitable market than IAH-QRO. Not a perfect comparison because it is mainline, but IAH-MCO, for example, is longer and further than IAH-BJX, and it is snack.
fumje is offline  
Old Jan 21, 2020, 10:29 pm
  #21  
 
Join Date: Jul 2005
Location: NYC
Programs: UA-1K MM, AA-Gold, DL-Silver, AS-MVP
Posts: 2,508
IAD-LAX
UA719
Boeing 777-200

24h of non-stop aircraft musical chairs. The flight was originally scheduled as 787-10 -> 23h before flight, changes to a 787-8 -> 20h before flight, changes to a 787-8 retrofitted (!), plane ended up MX in LAX I think -> 14h before flight, changes to a 3-class sUA 772 ugh. I was in 1L on the 787, but instead of re-assigning me to an old Global First seat, they kick me back to 10K, geez thanks

Meal was similar as above post 16, except I chose the paneer instead of the chicken.

hirohito888 is offline  
Old Jan 21, 2020, 11:04 pm
  #22  
FlyerTalk Evangelist
Hilton Contributor BadgeMarriott Contributor Badge
 
Join Date: Jun 2010
Location: TOA
Programs: HH Diamond, Marriott LTPP/Platinum Premier, Hyatt Lame-ist, UA !K
Posts: 20,061
Originally Posted by hirohito888
IAD-LAX
UA719
Boeing 777-200

24h of non-stop aircraft musical chairs. The flight was originally scheduled as 787-10 -> 23h before flight, changes to a 787-8 -> 20h before flight, changes to a 787-8 retrofitted (!), plane ended up MX in LAX I think -> 14h before flight, changes to a 3-class sUA 772 ugh. I was in 1L on the 787, but instead of re-assigning me to an old Global First seat, they kick me back to 10K, geez thanks

Meal was similar as above post 16, except I chose the paneer instead of the chicken.

No arrival cookie?

David
DELee is offline  
Old Jan 21, 2020, 11:19 pm
  #23  
 
Join Date: Jul 2005
Location: NYC
Programs: UA-1K MM, AA-Gold, DL-Silver, AS-MVP
Posts: 2,508
Originally Posted by DELee
No arrival cookie?

David
There might have been, I fell asleep. I saw my seatmate with an empty plate, so they probably gave them out while I was asleep.
hirohito888 is offline  
Old Jan 22, 2020, 12:29 am
  #24  
 
Join Date: Oct 2013
Location: SFO
Programs: UA 1K, AA EXP, Hyatt Glob, Hilton Diamond, Marriott Plat, Total Wine & More Reserve
Posts: 4,505
Originally Posted by hirohito888
IAD-LAX
UA719
Boeing 777-200

24h of non-stop aircraft musical chairs. The flight was originally scheduled as 787-10 -> 23h before flight, changes to a 787-8 -> 20h before flight, changes to a 787-8 retrofitted (!), plane ended up MX in LAX I think -> 14h before flight, changes to a 3-class sUA 772 ugh. I was in 1L on the 787, but instead of re-assigning me to an old Global First seat, they kick me back to 10K, geez thanks

Meal was similar as above post 16, except I chose the paneer instead of the chicken.
Had the same paneer dish a few days ago for the first time, and thought it was very bland. I'm avoiding that one going forward.
econ is online now  
Old Jan 22, 2020, 6:24 am
  #25  
FlyerTalk Evangelist
 
Join Date: Aug 2015
Posts: 11,461
Originally Posted by hirohito888
IAD-LAX
UA719
Boeing 777-200

24h of non-stop aircraft musical chairs. The flight was originally scheduled as 787-10 -> 23h before flight, changes to a 787-8 -> 20h before flight, changes to a 787-8 retrofitted (!), plane ended up MX in LAX I think -> 14h before flight, changes to a 3-class sUA 772 ugh. I was in 1L on the 787, but instead of re-assigning me to an old Global First seat, they kick me back to 10K, geez thanks

Meal was similar as above post 16, except I chose the paneer instead of the chicken.
img
img
What is the ice cream flavour? It looks purple, but I wonder if that is from the lighting. I am conditioned to expect vanilla (or lemon sorbet) on UA.
fumje is offline  
Old Jan 22, 2020, 7:22 am
  #26  
 
Join Date: Jul 2005
Location: NYC
Programs: UA-1K MM, AA-Gold, DL-Silver, AS-MVP
Posts: 2,508
Originally Posted by fumje
What is the ice cream flavour? It looks purple, but I wonder if that is from the lighting. I am conditioned to expect vanilla (or lemon sorbet) on UA.
It was a strawberry gelato, but the strawberry flavor wasn't really strong.
hirohito888 is offline  
Old Jan 22, 2020, 7:24 am
  #27  
FlyerTalk Evangelist
 
Join Date: Aug 2015
Posts: 11,461
Originally Posted by hirohito888
It was a strawberry gelato, but the strawberry flavor wasn't really strong.
Hm, well expanding the variety is nice, at least.
fumje is offline  
Old Jan 22, 2020, 5:53 pm
  #28  
 
Join Date: Aug 2002
Programs: UA 1K & 1MM/AA Gold & 1MM/HH Gold/Marriott Titanium
Posts: 2,924
UA 6009 AUS-IAD
January 2020
1715 departure
op by Messy E175

dinner service was a cheese plate and no other option, have already e-mailed 1kvoice
hot towels distributed after cheese plate service (refuse to say meal service)

TWA Guy is offline  
Old Jan 25, 2020, 5:25 am
  #29  
formerly 1984SW
 
Join Date: Aug 2008
Location: Merida, Yucatan, Mexico
Programs: UA
Posts: 1,058
Originally Posted by TWA Guy
UA 6009 AUS-IAD
January 2020
1715 departure
op by Messy E175

dinner service was a cheese plate and no other option, have already e-mailed 1kvoice
hot towels distributed after cheese plate service (refuse to say meal service)
Did they put the tray down that way (upside-down) or did you spin it around for some reason?
krazykanuck likes this.
wpcoe is offline  
Old Jan 25, 2020, 8:35 am
  #30  
FlyerTalk Evangelist
 
Join Date: Mar 2010
Location: DAY
Programs: UA 1K 1MM; Marriott LT Titanium; Amex MR; Chase UR; Hertz PC; Global Entry
Posts: 10,159
ORD->EWR
Lunch
Choice of Buffalo Mac-n-Cheese or Chicken Salad
Beverage and warm nuts served first

goodeats21 is offline  


Contact Us - Manage Preferences - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.