Last edit by: PTahCha
What to expect - As of December 2020, for premium cabin:
Flights under 1 hour
Beverages upon request. No snacks.
Flights between 1 hour and 2 hours 20 minutes
Full beverage service (for all flights over 1 hour)
All-in-one snack bag with wrapped sanitizer wipe, 8.5-ounce bottled water and two snacks.
Non-Premium Transcon Flights over 2 hours 20 minutes from following cities:
BOS/ORD/CLE/DEN/FLL/RSW/IAH/LAX/EWR/MCO/SFO/TPA/IAD
Honolulu to LAX/SFO
Kahului to LAX/SFO
Flights under 1 hour
Beverages upon request. No snacks.
Flights between 1 hour and 2 hours 20 minutes
Full beverage service (for all flights over 1 hour)
All-in-one snack bag with wrapped sanitizer wipe, 8.5-ounce bottled water and two snacks.
Non-Premium Transcon Flights over 2 hours 20 minutes from following cities:
BOS/ORD/CLE/DEN/FLL/RSW/IAH/LAX/EWR/MCO/SFO/TPA/IAD
Honolulu to LAX/SFO
Kahului to LAX/SFO
- Morning flights: Everything bagel baguette with veggie cream cheese or Turkey Monte with Raspberry Jam
- Afternoon/evening flights: Tomato Basil and Mozzarella Focaccia or Carved Roasted Chicken on Italian Flatbread
- All flights: Snack box, if preferred/only option available
- Snack box (there are reports of sandwiches being served, either double-catered or left over from inbound flight)
- One tray service of hot entree, salad, bread, nuts, single-serve ice cream
- Packaged snack for pre-arrival
- Poured wine for select premium routes
2020 Let's Eat - United First, United Business, & Premium Transcon Service
#16
FlyerTalk Evangelist
Join Date: Feb 2007
Location: Los Angeles / Basel
Programs: UA 1K MM, AA EXP, Hyatt Globalist
Posts: 26,926
13 Jan 2020
UA717
BOS-LAX
6hr, 38min
Broken, cold nuts to start.
Dinner after takeoff - choice of chicken breast with grits or cheese paneer. Very "banquet" style chicken, but I needed the protein.
Ice cream (whip cream or hot chocolate only) for dessert then cookie halfway through flight.
Pretty skimpy for such a long flight.
UA717
BOS-LAX
6hr, 38min
Broken, cold nuts to start.
Dinner after takeoff - choice of chicken breast with grits or cheese paneer. Very "banquet" style chicken, but I needed the protein.
Ice cream (whip cream or hot chocolate only) for dessert then cookie halfway through flight.
Pretty skimpy for such a long flight.
#17
Join Date: Nov 2007
Location: TPA
Programs: United MP
Posts: 463
1/1/2020
UA1814 TPA-ORD
Hot option was buffalo mac and cheese. Cold option was arugula salad with chicken. I (foolishly) hadn't eaten much all day and was famished so I got the buffalo mac and cheese. As you can see below catering decide to put about 5lbs of breadcrumbs on it, making it almost inedible. After scooping many of them off I did eat it, but mainly because I was so hungry. I would have gotten a snack box to hold me over to the polaris lounge but the boxes are basically just straight junk food.
UA1814 TPA-ORD
Hot option was buffalo mac and cheese. Cold option was arugula salad with chicken. I (foolishly) hadn't eaten much all day and was famished so I got the buffalo mac and cheese. As you can see below catering decide to put about 5lbs of breadcrumbs on it, making it almost inedible. After scooping many of them off I did eat it, but mainly because I was so hungry. I would have gotten a snack box to hold me over to the polaris lounge but the boxes are basically just straight junk food.
#18
Join Date: Apr 2015
Programs: United Global Services, Amtrak Select Executive
Posts: 4,098
13 Jan 2020
UA717
BOS-LAX
6hr, 38min
Broken, cold nuts to start.
Dinner after takeoff - choice of chicken breast with grits or cheese paneer. Very "banquet" style chicken, but I needed the protein.
Ice cream (whip cream or hot chocolate only) for dessert then cookie halfway through flight.
Pretty skimpy for such a long flight.
UA717
BOS-LAX
6hr, 38min
Broken, cold nuts to start.
Dinner after takeoff - choice of chicken breast with grits or cheese paneer. Very "banquet" style chicken, but I needed the protein.
Ice cream (whip cream or hot chocolate only) for dessert then cookie halfway through flight.
Pretty skimpy for such a long flight.
#19
Join Date: Mar 2010
Location: PIT
Programs: OZ Diamond, UA Gold
Posts: 9,922
Any idea why QRO-IAH is listed as refreshments, but BJX-IAH is a meal? The flight times are essentially the same at a little over 2 hours.
#20
FlyerTalk Evangelist
Join Date: Aug 2015
Posts: 11,461
I suspect someone has determined IAH-BJX is a more profitable market than IAH-QRO. Not a perfect comparison because it is mainline, but IAH-MCO, for example, is longer and further than IAH-BJX, and it is snack.
#21
Join Date: Jul 2005
Location: NYC
Programs: UA-1K MM, AA-Gold, DL-Silver, AS-MVP
Posts: 2,508
IAD-LAX
UA719
Boeing 777-200
24h of non-stop aircraft musical chairs. The flight was originally scheduled as 787-10 -> 23h before flight, changes to a 787-8 -> 20h before flight, changes to a 787-8 retrofitted (!), plane ended up MX in LAX I think -> 14h before flight, changes to a 3-class sUA 772 ugh. I was in 1L on the 787, but instead of re-assigning me to an old Global First seat, they kick me back to 10K, geez thanks
Meal was similar as above post 16, except I chose the paneer instead of the chicken.
UA719
Boeing 777-200
24h of non-stop aircraft musical chairs. The flight was originally scheduled as 787-10 -> 23h before flight, changes to a 787-8 -> 20h before flight, changes to a 787-8 retrofitted (!), plane ended up MX in LAX I think -> 14h before flight, changes to a 3-class sUA 772 ugh. I was in 1L on the 787, but instead of re-assigning me to an old Global First seat, they kick me back to 10K, geez thanks
Meal was similar as above post 16, except I chose the paneer instead of the chicken.
#22
FlyerTalk Evangelist
Join Date: Jun 2010
Location: TOA
Programs: HH Diamond, Marriott LTPP/Platinum Premier, Hyatt Lame-ist, UA !K
Posts: 20,061
IAD-LAX
UA719
Boeing 777-200
24h of non-stop aircraft musical chairs. The flight was originally scheduled as 787-10 -> 23h before flight, changes to a 787-8 -> 20h before flight, changes to a 787-8 retrofitted (!), plane ended up MX in LAX I think -> 14h before flight, changes to a 3-class sUA 772 ugh. I was in 1L on the 787, but instead of re-assigning me to an old Global First seat, they kick me back to 10K, geez thanks
Meal was similar as above post 16, except I chose the paneer instead of the chicken.
UA719
Boeing 777-200
24h of non-stop aircraft musical chairs. The flight was originally scheduled as 787-10 -> 23h before flight, changes to a 787-8 -> 20h before flight, changes to a 787-8 retrofitted (!), plane ended up MX in LAX I think -> 14h before flight, changes to a 3-class sUA 772 ugh. I was in 1L on the 787, but instead of re-assigning me to an old Global First seat, they kick me back to 10K, geez thanks
Meal was similar as above post 16, except I chose the paneer instead of the chicken.
David
#24
Join Date: Oct 2013
Location: SFO
Programs: UA 1K, AA EXP, Hyatt Glob, Hilton Diamond, Marriott Plat, Total Wine & More Reserve
Posts: 4,505
IAD-LAX
UA719
Boeing 777-200
24h of non-stop aircraft musical chairs. The flight was originally scheduled as 787-10 -> 23h before flight, changes to a 787-8 -> 20h before flight, changes to a 787-8 retrofitted (!), plane ended up MX in LAX I think -> 14h before flight, changes to a 3-class sUA 772 ugh. I was in 1L on the 787, but instead of re-assigning me to an old Global First seat, they kick me back to 10K, geez thanks
Meal was similar as above post 16, except I chose the paneer instead of the chicken.
UA719
Boeing 777-200
24h of non-stop aircraft musical chairs. The flight was originally scheduled as 787-10 -> 23h before flight, changes to a 787-8 -> 20h before flight, changes to a 787-8 retrofitted (!), plane ended up MX in LAX I think -> 14h before flight, changes to a 3-class sUA 772 ugh. I was in 1L on the 787, but instead of re-assigning me to an old Global First seat, they kick me back to 10K, geez thanks
Meal was similar as above post 16, except I chose the paneer instead of the chicken.
#25
FlyerTalk Evangelist
Join Date: Aug 2015
Posts: 11,461
IAD-LAX
UA719
Boeing 777-200
24h of non-stop aircraft musical chairs. The flight was originally scheduled as 787-10 -> 23h before flight, changes to a 787-8 -> 20h before flight, changes to a 787-8 retrofitted (!), plane ended up MX in LAX I think -> 14h before flight, changes to a 3-class sUA 772 ugh. I was in 1L on the 787, but instead of re-assigning me to an old Global First seat, they kick me back to 10K, geez thanks
Meal was similar as above post 16, except I chose the paneer instead of the chicken.
img
img
UA719
Boeing 777-200
24h of non-stop aircraft musical chairs. The flight was originally scheduled as 787-10 -> 23h before flight, changes to a 787-8 -> 20h before flight, changes to a 787-8 retrofitted (!), plane ended up MX in LAX I think -> 14h before flight, changes to a 3-class sUA 772 ugh. I was in 1L on the 787, but instead of re-assigning me to an old Global First seat, they kick me back to 10K, geez thanks
Meal was similar as above post 16, except I chose the paneer instead of the chicken.
img
img
#28
Join Date: Aug 2002
Programs: UA 1K & 1MM/AA Gold & 1MM/HH Gold/Marriott Titanium
Posts: 2,924
UA 6009 AUS-IAD
January 2020
1715 departure
op by Messy E175
dinner service was a cheese plate and no other option, have already e-mailed 1kvoice
hot towels distributed after cheese plate service (refuse to say meal service)
January 2020
1715 departure
op by Messy E175
dinner service was a cheese plate and no other option, have already e-mailed 1kvoice
hot towels distributed after cheese plate service (refuse to say meal service)
#29
formerly 1984SW
Join Date: Aug 2008
Location: Merida, Yucatan, Mexico
Programs: UA
Posts: 1,058
Did they put the tray down that way (upside-down) or did you spin it around for some reason?
#30
FlyerTalk Evangelist
Join Date: Mar 2010
Location: DAY
Programs: UA 1K 1MM; Marriott LT Titanium; Amex MR; Chase UR; Hertz PC; Global Entry
Posts: 10,159
ORD->EWR
Lunch
Choice of Buffalo Mac-n-Cheese or Chicken Salad
Beverage and warm nuts served first
Lunch
Choice of Buffalo Mac-n-Cheese or Chicken Salad
Beverage and warm nuts served first