Award itinerary change en route

Old Nov 23, 19, 6:50 pm
  #1  
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Award itinerary change en route

Hello. I am currently on a saver award which includes travel on TK.
I need to change the return date by 2 weeks and possibly routing with same departure and arrival airports. Presuming I can find saver space on my preferred new return date, is this possible as a 1K? UA has a Turkish sales agent here in Istanbul. Should I approach them or try to do this by phone with 1K desk? Otherwise, how do I contact UA from here? My original return flight date is 27 November in 3 days. Might I have any luck with this? Lastly, I could try to book a new award if space is available and hopefully try to cancel the return portion of the original award ticket. Any suggestions? Thanks.
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Old Nov 23, 19, 7:09 pm
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Originally Posted by cagcag View Post
Hello. I am currently on a saver award which includes travel on TK.
I need to change the return date by 2 weeks and possibly routing with same departure and arrival airports. Presuming I can find saver space on my preferred new return date, is this possible as a 1K? UA has a Turkish sales agent here in Istanbul. Should I approach them or try to do this by phone with 1K desk? ...
Only UA can make the change

Originally Posted by cagcag View Post
how do I contact UA from here? ....
UA provides 1Ks will a list of toll free numbers -- you can email UA and request the list if you don't have it. You can Skype or Google Voice or other VOIP service. You can try to handle this by email or twitter. Or depending on your cellular service, you can just dial an non-800 UA number (service fees may apply)

Or try the regular UA Turkey phone 0212-334-2920

You can have someone in the USA call and make the change.


Originally Posted by cagcag View Post
... Might I have any luck with this? ...
It is all about award space availability.

Originally Posted by cagcag View Post
... I could try to book a new award if space is available and hopefully try to cancel the return portion of the original award ticket. ...
You can not refund an unused portion of an award ticket if it has been partially used.
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Old Nov 23, 19, 7:25 pm
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As a 1K what charges, if any, to rebook aside from tax differential?Thanks as always for your prompt and very informative response
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Old Nov 23, 19, 7:34 pm
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Originally Posted by cagcag View Post
As a 1K what charges, if any, to rebook aside from tax differential?
None.

But you need award availability. There could be a miles differential due to UA's recent program changes.
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Old Nov 23, 19, 9:15 pm
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Originally Posted by Kacee View Post
There could be a miles differential due to UA's recent program changes.
I agree. I think the differential (given that you are booking at the same award level) is 3,500 additional miles. United seems to be charging this for close-in bookings as opposed to the close-in booking fee.
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Old Nov 23, 19, 10:19 pm
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Originally Posted by NoDestinations View Post
I agree. I think the differential (given that you are booking at the same award level) is 3,500 additional miles. United seems to be charging this for close-in bookings as opposed to the close-in booking fee.
Yes in fact the differential is 3500 miles plus tax differences. If I am looking at a one way award, will this give me availability for the new return flight I am looking at?
Thanks
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Old Nov 23, 19, 10:38 pm
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Yes, assuming you search for the entire one way journey you want and have.
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