Disappointing Experience with PP Misconnect
#61
Join Date: Sep 2013
Posts: 1,116
100% this. Short. To the point. No emotion and no blame.
#62
Original Poster
Join Date: Jan 2014
Location: SFO
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It is coming across you are ignoring the misconnection part of this equation. It might be preferable in the future you fly private/charter as many others have stated - during mishaps with connections you can wait for the next available confirmed flight with identical class of service OR get to your destination ASAP which may include E- middle seat next to lav. Typically, at the airport the only focus is get you a seat and on your way not the technical details of fare paid, fare class, etc.
Will they change it? I have never done ORC with *A partner before and have seen people complain on here before about not being able to do so.
I think H class and E+ was a valid request if not the LHR routing and it wasn't allowed....the agents were willing to do the former but the system wouldn't allow it, which is why I posted the thread. I have requested a refund but am not optimistic.
Last edited by WineCountryUA; Nov 2, 2019 at 9:03 pm Reason: removed response to deleted comments
#63
Join Date: Jul 2012
Posts: 1,115
However, this is moot for LHR or any EU airport as the ICAO rules are supplemented by the liberal US-EU Open Skies Agreement which allows A-B-A. Similar liberal rules apply to Canada as well.
Last edited by mozilla; Nov 2, 2019 at 1:09 pm
#65
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#66
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Hmmm. "Any route"? There's actually no freedom for A-B-A with A domestic and B foreign. You could argue it's just the 3rd (A-B) and the 4th (B-A) combined, but afaik one can not freely apply combinability to the rules. Case in point, the 6th freedom (B-A-C) is merely a combination of the 4th and the 3rd freedoms and that needed to be cemented in a separate freedom. So I'm not sure that under standard ICAO rules, a US carrier could transfer pax on a domestic route through a foreign airport.
However, this is moot for LHR or any EU airport as the ICAO rules are supplemented by the liberal US-EU Open Skies Agreement which allows A-B-A. Similar liberal rules apply to Canada as well.
However, this is moot for LHR or any EU airport as the ICAO rules are supplemented by the liberal US-EU Open Skies Agreement which allows A-B-A. Similar liberal rules apply to Canada as well.
#67
Join Date: Jul 2012
Posts: 1,115
When it is sold or ticketed as an OW trip from SFO to EWR, with a scheduled stop in country B where the pax disembarks for non-technical reasons, using an SFONYC fare, I believe it qualifies as A-B-A for which there is no freedom.
Note the second freedom would cover A-B-A when the stop in B is merely for technical reasons, with no embarkation or disembarkation of pax.
AC can definitely sell the ORD-YYZ-SFO ticket, as long as there would be at least one ticketed transborder segment on a US carrier.
#68
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#69
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Below is how the conversation arrives to this point. jsloan correctly pointed out EWR-LHR-SFO is not cabotage when operated on UA. All that said, UA would never turn someone's ticket from EWR-SFO to EWR-LHR-SFO on a misconnect.
#70
Join Date: Jul 2012
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My discussion is built upon the premise that a US carrier adding a non-technical INTL stop to a OW US-domestic itinerary isn't guilty of cabotage but may also not have a matching freedom to use.
#71
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Yet United.com will happily offer to sell you a LAX-NRT-HNL ticket with a 3-1/2 hour stopover in Japan - all on United metal - for just under $1,000 in coach (not that I would choose that routing to get to Hawai'i myself, but it is possible).
You can actually get it a little cheaper by choosing a connecting flight on the return through the quasi-US island of Guam, with longer layovers at NRT and GUM. Many of the TPAC runs I've seen discussed in the MR thread involve getting there, spending a few hours in the airport as a "transit" passenger, then boarding the next flight. Whether this practice constitutes A-B-A or A-B + B-A is an exercise for semanticists.
#72
Join Date: Feb 2017
Programs: United GS; AA EXP; Marriott Ambassador
Posts: 174
Like others have suggested, OP please keep your complaint to UA brief - downgrade due to misconnect; request fare difference.
Mentioning irrelevant things, especially the whole LHR thing, hurts your cause and makes you sound unreasonable.
Mentioning irrelevant things, especially the whole LHR thing, hurts your cause and makes you sound unreasonable.
#73
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The more important question is when it is a connection vs a stop. AC can sell (on AC metal) ORD-YYZ and YYZ-SFO on a single ticket. What they can do is disguise a connection as a stop on this route in order to allow ORD-(connect)-SFO on all AC metal.
Back to the OP issue. Even in it was YYZ and not LHR, I see no reason why UA (or any airline) would do it. They are under no obligation at all wrt alternative routes under IROPS, and adding an international leg would be bizzare.
#74
Join Date: Jul 2012
Posts: 1,115
This is about market protection. It really matters how things are sold. When you're selling a fare between two domestic points (A-A), operate it as a domestic carrier, and add an INTL stop in B where you let your "domestic" A-A pax disembark, you really need a matching ICAO freedom. I'm simply not sure if the third freedom (A-B) applies to pax traveling on an OW fare sold as A-A.
I'm sure that a third country's economic regulator would like to hear about UA selling domestic OW IAHAUS fares to pax which are subsequently disembarked in their third country for no technical reasons. Second freedom applies when the stop is for technical reasons only.
Last edited by mozilla; Nov 2, 2019 at 2:53 pm
#75
Join Date: Jun 2014
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Airlines would naturally be very reluctant to sell this kind of ticket on the spot. Despite the PAX ending up in the origin country, they would in many cases need to be clear through ESTA or the equivalent in the connecting country.