Disappointing Experience with PP Misconnect
Nov 1, 2019, 6:24 pm
#16
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My point about bumping someone else out of PP is that there was a period where people could select PP seats on domestic flights as any other E+ seat, until last month when you had to buy a PP fare to select them. I thought moving one of those passengers to E+ would have been reasonable, as presumably those passengers had paid via status or cash for E+ but not PP, thus the system would likely allow them to be seated in E+ for free.
EWR-LHR-SFO was the fastest way to get me to SFO on UA flights with PP available. I was surprised they were so unwilling to do that as both legs of that journey had lots of open seats in PP, and it's not like they could get more revenue for those flights by not rebooking me on them at that point.
Except it does make sense, when it is the fastest way to get someone to their destination without downgrading them.
Nov 1, 2019, 6:29 pm
#17
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My point about bumping someone else out of PP is that there was a period where people could select PP seats on domestic flights as any other E+ seat, until last month when you had to buy a PP fare to select them. I thought moving one of those passengers to E+ would have been reasonable, as presumably those passengers had paid via status or cash for E+ but not PP, thus the system would likely allow them to be seated in E+ for free. They could have also bumped a passenger in PP to J and allowed me to sit in PP as well, since they weren't ...
J was probably full on that route. Are you saying a J passenger should be booted from plane to make room for a PP passenger you want to displace because you want to get on a plane at the last minute? Seriously? You had claim on an empty seat on a flight you weren’t booked on, but zero right to displace anyone out of their seat. And, again, you have zero information that says the PP passengers in their seats didn’t “own” the right to be in their seats.
Nov 1, 2019, 6:36 pm
#18
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Misconnects suck, but it's all part of air travel. Especially flying regional into EWR.
You always have the option of waiting for the next flight with seats available in your class of service.
You always have the option of waiting for the next flight with seats available in your class of service.
Nov 1, 2019, 6:38 pm
#19
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Every EWR-SFO plane has J; few have P+. And if you're willing to connect and possibly to give up on the lie-flat seating, you have plenty of J options. But, P+... not so much.
Nov 1, 2019, 6:44 pm
#20
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J was probably full on that route. Are you saying a J passenger should be booted from plane to make room for a PP passenger you want to displace because you want to get on a plane at the last minute? Seriously? You had claim on an empty seat on a flight you weren’t booked on, but zero right to displace anyone out of their seat. And, again, you have zero information that says the PP passengers in their seats didn’t “own” the right to be in their seats.
J was probably full on that route. Are you saying a J passenger should be booted from plane to make room for a PP passenger you want to displace because you want to get on a plane at the last minute? Seriously? You had claim on an empty seat on a flight you weren’t booked on, but zero right to displace anyone out of their seat. And, again, you have zero information that says the PP passengers in their seats didn’t “own” the right to be in their seats.
Strangely enough, I was not offered that option. I would have thought that I would have the option to take the fastest routing in PP to my destination, which was EWR-LHR-SFO, but since they weren't willing to do that.
Nov 1, 2019, 6:50 pm
#21
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No upgrade requests? No NRSAs? On EWR-SFO?
Amazing 🙂
Last edited by IAH-OIL-TRASH; Nov 1, 2019 at 6:57 pm
Nov 1, 2019, 6:50 pm
#22
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Nov 1, 2019, 6:56 pm
#23
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It did not go out empty, but the flight was P1 at the time I asked for the seat, so I presume it was available.
Nov 1, 2019, 7:08 pm
#24
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I don’t understand why you proactively offered to take EWR-LHR-SFO in PP (I guarantee the agent didn’t offer it) instead of proactively offering to take next available EWR/SFO PP seat.
Nov 1, 2019, 7:16 pm
#26
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Maybe a GS booked on the flight and waitlisted in E+ got it. There were probably a dozen or more people booked on that flight and waitlisted for J. Your expectations as a standby passenger are a bit extreme.
I don’t understand why you proactively offered to take EWR-LHR-SFO in PP (I guarantee the agent didn’t offer it) instead of proactively offering to take next available EWR/SFO PP seat.
I don’t understand why you proactively offered to take EWR-LHR-SFO in PP (I guarantee the agent didn’t offer it) instead of proactively offering to take next available EWR/SFO PP seat.
Nov 1, 2019, 7:23 pm
#27
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A Premium Plus fare gives free access to E+ on all flights under the fare where PP seating in not available. Given the OP was on a PP fare, they should have been given free E+ seating on any segments where they were forced into economy.
Nov 1, 2019, 7:29 pm
#29
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Nov 1, 2019, 7:34 pm
#30
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