Survey: Tell us what you think about our partnership with Marriott Bonvoy
Oct 30, 2019, 8:23 pm
#1
FlyerTalk Evangelist
Original Poster
Join Date: Apr 2003
Programs: UA*Lifetime GS, Hyatt* Lifetime Globalist
Posts: 12,337
Survey: Tell us what you think about our partnership with Marriott Bonvoy
Received an email about a survey asking feedback about United's Partnership with Marriott Bonvoy.
It seems to be a good opportunity for us to voice our comments of striped of the Platinum Elite status under the new Marriott Bonvoy program.
There is a feature to enter customize comments and getting other survey takers to vote on. Someone entered giving GS/1K members the Platinum Elite status. I voted for it.
If you received the survey, I would encourage taking the survey. Hope there are enough support from the survey results to get our Platinum Elite status back.
It seems to be a good opportunity for us to voice our comments of striped of the Platinum Elite status under the new Marriott Bonvoy program.
There is a feature to enter customize comments and getting other survey takers to vote on. Someone entered giving GS/1K members the Platinum Elite status. I voted for it.
If you received the survey, I would encourage taking the survey. Hope there are enough support from the survey results to get our Platinum Elite status back.
Oct 30, 2019, 8:50 pm
#2
FlyerTalk Evangelist
Join Date: Aug 2017
Programs: AS 75K, DL Silver, UA Platinum, Hilton Gold, Hyatt Discoverist, Marriott Platinum + LT Gold
Posts: 10,515
UA Gold and higher members already get complementary Gold status with Marriott. If you want Plat, stay the min. required nights.
Marriott elites only get UA Silver status, and that is for Titanium members and up.
Marriott elites only get UA Silver status, and that is for Titanium members and up.
Oct 30, 2019, 9:01 pm
#3
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Join Date: Sep 2003
Location: Honolulu Harbor
Programs: UA 1K
Posts: 15,025
Marriott lost my 9 nights in London this year. They’re not getting my 9-10 London nights next year. All I wanted is breakfast to balance out their higher rates vs similar hotels. If I get the survey, I will vote for the Plat to GS/1K suggestion.
Oct 30, 2019, 9:15 pm
#4
Join Date: May 2010
Location: AVP & PEK
Programs: UA 1K 1.9MM
Posts: 6,357
Another reason it would have been potentially beneficial to stretch to make 1K with United: Marriott Platinum Elite.
As it is, 1MM Gold gets Bonvoy Gold Elite, so once again, there's no real incentive for United loyalty...
As it is, 1MM Gold gets Bonvoy Gold Elite, so once again, there's no real incentive for United loyalty...
Oct 30, 2019, 9:23 pm
#6
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Join Date: Aug 2017
Programs: AS 75K, DL Silver, UA Platinum, Hilton Gold, Hyatt Discoverist, Marriott Platinum + LT Gold
Posts: 10,515
Maybe, just maybe UA doesn't hold the ultimate power in the partnership where it can dictate what freebies elite members get in a program it has no control over.
Marriott elites draw the short end of the straw. How would UA folks feel if Marriott would give its elites comp 1K status?
Is there another more generous airline-hotel partnership out there, where you can get complementary membership in the other program? I didn't think so.
Marriott elites draw the short end of the straw. How would UA folks feel if Marriott would give its elites comp 1K status?
Is there another more generous airline-hotel partnership out there, where you can get complementary membership in the other program? I didn't think so.
Oct 30, 2019, 9:28 pm
#7
Join Date: May 2010
Location: AVP & PEK
Programs: UA 1K 1.9MM
Posts: 6,357
Oct 30, 2019, 9:42 pm
#8
A FlyerTalk Posting Legend
Join Date: Apr 2004
Location: GVA (Greater Vancouver Area)
Programs: DREAD Gold; UA 1.035MM; Bonvoy Au-197; PCC Elite+; CCC Elite+; MSC C-12; CWC Au-197; WoH Dis
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If you want to live in the past, there are a lot of better things to pine about. That was then, this is now. [Moderator edit]
Last edited by Ocn Vw 1K; Oct 31, 2019 at 8:41 am Reason: Per FT Rule 12.
Oct 30, 2019, 9:48 pm
#9
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Join Date: Sep 2003
Location: Honolulu Harbor
Programs: UA 1K
Posts: 15,025
Marriott Gold via UA doesn’t seem like it gets one anything. United Silver via Marriott still has value.
Oct 30, 2019, 9:50 pm
#10
Used to be MBS PremExec
Join Date: Sep 2000
Location: Saginaw, MI (MBS)
Programs: UA 1K 1.9MM, Marriott Titanium w/Lifetime Plat, Hilton LIfetime ♢, National Exec, Amex Plat
Posts: 5,722
Didn’t get the survey, and I’ll play contrarian...
No complaints from me, but I’m an outlier. Whatever metric they used to determine “years as Platinum”, I think using previous UA-MR Granted Gold status and a few years of Starwood Gold (I think before there was a plat level)...I’ve already hit LT Gold, and after making Plat organically this year, I now have 8 of the 10 required years of Plat, and am within 100 nights.
What would be nice is UA Premier Gold and Premier Plat we’re still granted Gold, but maybe 1K’s get Gold plus 25 nights credit towards plat or higher. 25 nights is half the Plat requirement. That would drive, I think, a lot of 1K traffic to Marriott.
Frankly, as I near Hilton Lifetime Diamond, I’m moving more to Marriott to hit the LT plat, as I have 26 months from today to get like 20-some nights. (I haven’t used my 1-time, 1-year Diamond extension). I just wish Bonvoy would offer more bonus point promos. This new one, after almost 2 months of nothing, is very very weak.
However, I honestly I love both programs. Even when downgraded to Gold earlier this year (and before I hit 50 nights), I stayed at 3 different full-service (read: no free breakfast for all) places, a Renaissance, a Sheraton and a Delta hotel. I politely asked and was given breakfast at all three of them without a second thought. Phrased something like, “Hey, I know I’m just a lowly Gold, but do you have an extra breakfast certificate back there?”...Worked all three times! Not sure if it was my charm, them possibly seeing that I am lifetime Gold, or maybe it was just simply good service.
No complaints from me, but I’m an outlier. Whatever metric they used to determine “years as Platinum”, I think using previous UA-MR Granted Gold status and a few years of Starwood Gold (I think before there was a plat level)...I’ve already hit LT Gold, and after making Plat organically this year, I now have 8 of the 10 required years of Plat, and am within 100 nights.
What would be nice is UA Premier Gold and Premier Plat we’re still granted Gold, but maybe 1K’s get Gold plus 25 nights credit towards plat or higher. 25 nights is half the Plat requirement. That would drive, I think, a lot of 1K traffic to Marriott.
Frankly, as I near Hilton Lifetime Diamond, I’m moving more to Marriott to hit the LT plat, as I have 26 months from today to get like 20-some nights. (I haven’t used my 1-time, 1-year Diamond extension). I just wish Bonvoy would offer more bonus point promos. This new one, after almost 2 months of nothing, is very very weak.
However, I honestly I love both programs. Even when downgraded to Gold earlier this year (and before I hit 50 nights), I stayed at 3 different full-service (read: no free breakfast for all) places, a Renaissance, a Sheraton and a Delta hotel. I politely asked and was given breakfast at all three of them without a second thought. Phrased something like, “Hey, I know I’m just a lowly Gold, but do you have an extra breakfast certificate back there?”...Worked all three times! Not sure if it was my charm, them possibly seeing that I am lifetime Gold, or maybe it was just simply good service.
Last edited by MBS MillionMiler; Oct 31, 2019 at 2:48 am
Oct 30, 2019, 9:54 pm
#11
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Join Date: Sep 2003
Location: Honolulu Harbor
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...Phrased something like, “Hey, I know I’m just a lowly Gold, but do you have an extra breakfast certificate back there?”...Worked all three times! Not sure if it was my charm, them possibly seeing that I am lifetime Gold, or maybe it was just good, simple service.
Oct 30, 2019, 11:09 pm
#13
Join Date: Sep 2013
Posts: 1,116
That was me! Glad its getting votes
Oct 30, 2019, 11:17 pm
#14
Join Date: May 2010
Location: AVP & PEK
Programs: UA 1K 1.9MM
Posts: 6,357
Oct 30, 2019, 11:35 pm
#15
Join Date: Oct 2015
Location: SAN
Programs: 1K (since 2008), *G (since 1990), 1MM
Posts: 3,219
I got the survey. So is Marriott hurting from less people booking with them? I am one of them. It was only 15/20 room nights or so a year but I would stay at Marriott properties for the lounge access. Once that went so did I. I now stay at Hilton due to the benefits that Amex holders get - like lounge access.