SFO immigration now longer than LAX?
#76
Join Date: Aug 2001
Posts: 1,338
The wheelchair service is SFO is abysmal. If you need one after deplaning, you might be waiting for quite a while. When the wheelchairs finally show up, you will most likely end up pushing it for your companion or wait longer. Each wheelchair attendant is responsible for 2-3 wheelchairs and cannot possibly push more than one at a time.
#77
Join Date: Oct 2008
Location: LAX/ONT
Posts: 201
#78
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Join Date: Apr 2013
Location: PHX
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#79
Join Date: Oct 2008
Location: LAX/ONT
Posts: 201
Ok appreciate all of the feedback, this is exactly what I was looking for. Seems like its really a coin flip if we can make the connection or not. Thanks again!
#80
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Join Date: Apr 2006
Location: Los Angeles, California
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Posts: 14,807
Hmm. I see problems. At least if you were flying on UA, your bags would check through and United would accommodate you on a later flight. Now you’re going to have to change terminals and check in with a different airline. I think you should assume you’re not going to make it. If I were in your shoes, I’d see what Southwest could do about putting you on a later flight.
#81
Join Date: Oct 2008
Location: LAX/ONT
Posts: 201
Hmm. I see problems. At least if you were flying on UA, your bags would check through and United would accommodate you on a later flight. Now you’re going to have to change terminals and check in with a different airline. I think you should assume you’re not going to make it. If I were in your shoes, I’d see what Southwest could do about putting you on a later flight.
#82
Join Date: Oct 2015
Location: SAN
Programs: DL PM, WN A-List
Posts: 346
is there a dedicated wheelchair line at terminal A? In pictures I see global entry, crew, mpc. Just curious because we will be using SFO for arriving into US for the first time ever.. as a big family. 4 w GE, and 2 in wheelchairs. Does anyone have recommendations as to how we go through, like split up (4 and 2? 3 and 3?) or all go together wherever the wheelchairs go?
#83
Join Date: Nov 2006
Location: SFO
Programs: UA 1K - 1 MM, Marriott LT-Plt, Hyatt Glb
Posts: 216
is there a dedicated wheelchair line at terminal A? In pictures I see global entry, crew, mpc. Just curious because we will be using SFO for arriving into US for the first time ever.. as a big family. 4 w GE, and 2 in wheelchairs. Does anyone have recommendations as to how we go through, like split up (4 and 2? 3 and 3?) or all go together wherever the wheelchairs go?
Sometimes I leave her at a bench on the curb or right inside the door and go looking, sometimes I can find a spare chair I can push her in (I know where to look).
If not, we find the shortest service line (curbside checkin or ticketing) and ask them to get one for us. That wait takes 10-45 minutes. Once you're in a wheelchair with an attendant, they will cut to the front of security lines, and the whole party can stick together and look sheepish. If you go to a club first, then the club will need to call again when you leave and while it is usually a bit faster, still allow 15 minutes for them to arrive.
Between waiting for the wheelchair and the extra time to get a wheelchair through security (not the security lines), we arrive three hours before scheduled departure. Sometimes that means we spend an hour plus in the club, sometimes we have had to go straight to the gate to arrive when boarding starts. I hope this helps. Happy to answer other questions.
#84
Join Date: Feb 2022
Location: LAX
Programs: UA
Posts: 1,537
My wife uses a wheelchair for long distances but can stand and walk very short distances. I've flown with with her out of SFO ~8 times in the past year, always T2, 3, or G, hopefully it will still be a helpful experience. If your wheelchair folks are bringing their own it's a whole different ballgame, and I don't know.
Sometimes I leave her at a bench on the curb or right inside the door and go looking, sometimes I can find a spare chair I can push her in (I know where to look).
If not, we find the shortest service line (curbside checkin or ticketing) and ask them to get one for us. That wait takes 10-45 minutes. Once you're in a wheelchair with an attendant, they will cut to the front of security lines, and the whole party can stick together and look sheepish. If you go to a club first, then the club will need to call again when you leave and while it is usually a bit faster, still allow 15 minutes for them to arrive.
Between waiting for the wheelchair and the extra time to get a wheelchair through security (not the security lines), we arrive three hours before scheduled departure. Sometimes that means we spend an hour plus in the club, sometimes we have had to go straight to the gate to arrive when boarding starts. I hope this helps. Happy to answer other questions.
Sometimes I leave her at a bench on the curb or right inside the door and go looking, sometimes I can find a spare chair I can push her in (I know where to look).
If not, we find the shortest service line (curbside checkin or ticketing) and ask them to get one for us. That wait takes 10-45 minutes. Once you're in a wheelchair with an attendant, they will cut to the front of security lines, and the whole party can stick together and look sheepish. If you go to a club first, then the club will need to call again when you leave and while it is usually a bit faster, still allow 15 minutes for them to arrive.
Between waiting for the wheelchair and the extra time to get a wheelchair through security (not the security lines), we arrive three hours before scheduled departure. Sometimes that means we spend an hour plus in the club, sometimes we have had to go straight to the gate to arrive when boarding starts. I hope this helps. Happy to answer other questions.
#85
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.997MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,859
#86
Join Date: Nov 2006
Location: SFO
Programs: UA 1K - 1 MM, Marriott LT-Plt, Hyatt Glb
Posts: 216
Good point. I have been through immigration twice with a wheelchair companion in the past 12 months, both G, but I'm guessing A is similar. We both have Global Entry but the wheelchair attendants take you to the front of the regular, staffed line, the whole party together.
#87
Join Date: Oct 2015
Location: SAN
Programs: DL PM, WN A-List
Posts: 346
Thanks for responses and sorry somehow missed that it was UA term! Will be arriving PR and flying out on UA (separate tickets) tho. I remember years ago the wheelchair agents were mad that they had to walk to a diff terminal, they weren't supposed to or something.