"Requested fare class not available" (but shows W9 in flight details)
Jan 29, 2019, 10:48 am
#16
Join Date: Aug 2008
Location: SF Bay Area
Programs: UA 1K, Hyatt Globalist, Virtuoso Travel Agent, Commercial Pilot
Posts: 2,117
All of the prices I'm seeing are different than what you're seeing. Are you using the US / US Dollar website? I assumed so based on it using a $, but nothing in your screenshot matches mine.
Also, you're not marking this as a corporate booking/business travel when searching, right?
Edit: I was able to replicate this problem when I marked the booking as business travel, which uses private fares (in my case on a PassPlus account) rather than those that are publicly available. Assuming you're marking it as business travel, it appears that the W fare isn't allowed under your corporate program. If you uncheck the box for business travel you should see everything, otherwise you'd just need to search using all booking codes.
Also, you're not marking this as a corporate booking/business travel when searching, right?
Edit: I was able to replicate this problem when I marked the booking as business travel, which uses private fares (in my case on a PassPlus account) rather than those that are publicly available. Assuming you're marking it as business travel, it appears that the W fare isn't allowed under your corporate program. If you uncheck the box for business travel you should see everything, otherwise you'd just need to search using all booking codes.
Last edited by Sykes; Jan 29, 2019 at 10:54 am
Jan 29, 2019, 11:16 am
#17
Original Poster
Join Date: Nov 2005
Location: PHL, EWR
Programs: UA Gold; AA; Amtrak Select Plus;HH Diamond;Hyatt Disc;Hertz PC; Total Wine Grand Reserve!
Posts: 2,402
All of the prices I'm seeing are different than what you're seeing. Are you using the US / US Dollar website? I assumed so based on it using a $, but nothing in your screenshot matches mine.
Also, you're not marking this as a corporate booking/business travel when searching, right?
Edit: I was able to replicate this problem when I marked the booking as business travel, which uses private fares (in my case on a PassPlus account) rather than those that are publicly available. Assuming you're marking it as business travel, it appears that the W fare isn't allowed under your corporate program. If you uncheck the box for business travel you should see everything, otherwise you'd just need to search using all booking codes.
Also, you're not marking this as a corporate booking/business travel when searching, right?
Edit: I was able to replicate this problem when I marked the booking as business travel, which uses private fares (in my case on a PassPlus account) rather than those that are publicly available. Assuming you're marking it as business travel, it appears that the W fare isn't allowed under your corporate program. If you uncheck the box for business travel you should see everything, otherwise you'd just need to search using all booking codes.