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How does PlusPoints / Mileage Upgrade waitlist for business work with PremiumPlus?

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Old Mar 29, 2019, 3:12 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: WineCountryUA
GPU Upgrades for aircraft with United® Premium Plus:
  • MileagePlus members seated in United Economy can use a single Global Premier Upgrade request to move to a United® Premium Plus seat or upgrade to the United Polaris® business class cabin.
  • If you’d like to be considered for a move to a United® Premium Plus seat or an upgrade to the United Polaris business class cabin, we’ll move you to the first available seat. If the first available seat is a United® Premium Plus seat, we’ll continue to look for space in the United Polaris business class cabin without requiring an additional Global Premier Upgrade.
  • Members who have purchased United® Premium Plus upgrade-eligible fares will also be able to request an upgrade to the United Polaris business class cabin using one Global Premier Upgrade.
  • United Polaris business class upgrade requests for members who have purchased United® Premium Plus seats will be processed in priority order first, followed by upgrade requests for members who have purchased United Economy seats. Learn more about upgrade priority order.
  • There will be no fare class restriction, other than for Basic Economy and Economy (first bag charge/no changes allowed) tickets, for members who have purchased a United Economy seat and request to move to a United® Premium Plus seat, and no fare class restriction for members who have purchased a United® Premium Plus seat and request an upgrade to the United Polaris business class cabin.
  • Members requesting to move to a United® Premium Plus seat only and who have domestic portions of their itinerary will not be automatically waitlisted for United First. To be waitlisted for United First on domestic portions of an international itinerary, use your Global Premier Upgrade to request an upgrade to the United Polaris business class cabin.
Mileage Upgrades For aircraft with United® Premium Plus:
  • System-wide, all MileagePlus members seated in United Economy can use a single MileagePlus Upgrade Award request to move to a United® Premium Plus seat or upgrade to the United Polaris business class cabin.
  • If you'd like to be considered for a move to a United® Premium Plus seat or for an upgrade to the United Polaris business class cabin, we’ll move you to the first available seat. If the first available seat is a United® Premium Plus seat, we’ll continue to look for space in the United Polaris business class cabin.
  • If you requested an upgrade to the United Polaris business class cabin, and we moved you to a United® Premium Plus seat, we’ll refund the difference in co-pay and miles after departure.
  • Members requesting a MileagePlus Upgrade Award to a United® Premium Plus seat only will not be waitlisted for United First on portions of their itinerary that do not contain United® Premium Plus.
  • Members who have purchased United® Premium Plus upgrade-eligible fares will also be able to request an upgrade to the United Polaris business class cabin using a MileagePlus Upgrade Award.
  • United Polaris business class cabin upgrade requests for members who have purchased United® Premium Plus seats will be processed in priority order first, followed by upgrade requests for members who have purchased United Economy seats. Learn more about upgrade priority order.
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How does PlusPoints / Mileage Upgrade waitlist for business work with PremiumPlus?

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Old Jan 11, 2024, 5:49 pm
  #436  
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Originally Posted by IAH-OIL-TRASH
GS PlusPoints in E are above 1K PlusPoints in PE. The three could conceivably have zero status, but are bestowed the super-human ability to jump over everyone else in PE..
They wouldn't go to top of the O waitlist without status.

Originally Posted by cos999
I understand GS have special status, but I still thought PE was treated differently than going from Econ to Polaris, per United's website:
https://www.united.com/ual/en/us/fly...-priority.html
On aircraft with United Premium Plus, we’ll first process United Polaris business class or United Business waitlists for all members who have purchased United Premium Plus seats, using the same priority order that applies to all upgrades. We’ll then process waitlists for members with United Economy seats.

On aircraft with United Premium Plus, we’ll first process United Polaris business class or United Business waitlists for all members who have purchased United Premium Plus seats, using the same priority order that applies to all upgrades. We’ll then process waitlists for members with United Economy seats.
Indeed, that's what it says, but it's not true in an absolute sense. A possible excuse for the unclarity is that GS is not a published status, even if in practice everyone who's ever boarded a UA flight could know it exists.
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Old Jan 11, 2024, 5:54 pm
  #437  
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Originally Posted by cos999
I understand GS have special status, but I still thought PE was treated differently than going from Econ to Polaris, per United's website:
GS members have a bunch of unpublished exceptions. A GS instrument trumps a 1K instrument -- end of story.
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Old Jan 11, 2024, 6:24 pm
  #438  
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Originally Posted by fumje
They wouldn't go to top of the O waitlist without status....
Correct. And corrected.

Thanks!
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Old Jan 11, 2024, 6:28 pm
  #439  
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Originally Posted by cos999
..."On aircraft with United Premium Plus, we’ll first process United Polaris business class or United Business waitlists for all members who have purchased United Premium Plus seats, using the same priority order that applies to all upgrades. We’ll then process waitlists for members with United Economy seats".
Yeah, that goes for the Polaris upgrade inventory everyone except GS is waiting for (PZ). GS (actually GS PlusPoints - the actual flyer status matters not) looking to upgrade into First, Business, or Polaris are waiting for PN inventory, which opens before PZ.
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Last edited by IAH-OIL-TRASH; Jan 11, 2024 at 6:53 pm
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Old Jan 11, 2024, 6:45 pm
  #440  
 
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Another lesson learned on the Flyertalk boards. Thanks to all for your timely input.
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Old Jan 11, 2024, 7:16 pm
  #441  
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Explaining without using PN/PZ, if you look at the waitlist priority link you had posted, GS requests comes in at #1, and the asterisk for PE cabin comes in at #3.

​​​​GS members have even giving away their (expiring) PlusPoints here on FT and (possibly) elsewhere.

Last edited by Repooc17; Jan 12, 2024 at 7:28 am
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Old Jan 26, 2024, 10:48 pm
  #442  
 
Join Date: Sep 2001
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Looking at the UG lists for SIN-SFO, I noticed that the person who was #1 on the list for Polaris was #5 on the WL for Premium Plus for the same flight. How is that possible? Mb a mistake or glitch?
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Old Jan 26, 2024, 11:00 pm
  #443  
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Originally Posted by kevino
Looking at the UG lists for SIN-SFO, I noticed that the person who was #1 on the list for Polaris was #5 on the WL for Premium Plus for the same flight. How is that possible? Mb a mistake or glitch?
Non-GS passenger using GS PlusPoints. Not a mistake nor a glitch.
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Old Jan 27, 2024, 9:37 am
  #444  
 
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Originally Posted by jsloan
Non-GS passenger using GS PlusPoints. Not a mistake nor a glitch.
So the GS sponsored passenger gets GS priority status on the Polaris waitlist but not the Premium Plus waitlist? Thanks.
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Old Jan 27, 2024, 9:52 am
  #445  
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Originally Posted by kevino
So the GS sponsored passenger gets GS priority status on the Polaris waitlist but not the Premium Plus waitlist? Thanks.
I'm not sure that it's intentional, but yes, that's the effect. All GS instruments listed for the J cabin target the PN inventory bucket, which always opens before the PZ bucket that everyone else's instruments use. Thus, all GS instruments always trump non-GS instruments.

There is no corresponding special bucket for GS upgrades into Premium Plus -- there, all instruments target the RN bucket, so everybody gets prioritized on a single list.
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Old Feb 16, 2024, 7:21 am
  #446  
 
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Am not seeing the answer in the thread but I'm sure it's somewhere -- if you do a cash upgrade to PP and then a MUA to Polaris clears, do you get the cash price back?
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Old Feb 16, 2024, 7:27 am
  #447  
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Originally Posted by mariol
Am not seeing the answer in the thread but I'm sure it's somewhere -- if you do a cash upgrade to PP and then a MUA to Polaris clears, do you get the cash price back?
No.
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Old Feb 16, 2024, 7:30 am
  #448  
 
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Originally Posted by mariol
Am not seeing the answer in the thread but I'm sure it's somewhere -- if you do a cash upgrade to PP and then a MUA to Polaris clears, do you get the cash price back?
No you do not get it back, but the cash upgrade to PP has increased the priority of the Polaris upgrade above upgrades from economy (except for GS etc)
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