UA biggest corporate accounts out of SFO (leaked data)
Jan 14, 2019, 1:49 pm
#121
Join Date: Feb 2016
Location: ORD | LGA | 2E
Programs: UA GS 1.6MM UC | AA CK 0.7MM AC | Bonvoy Ambassador | Hyatt Globalist | Hertz PC
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Not sure of all the exact specifics (this is second hand through a friend who's wife works for CRM) but I do know she got gold already this year by flying an ORD <> LGA P fare. I know that because her husband asked me what the cheapest "premium cabin" route out of ORD likely would be and I said that ORD <> LGA in January (before business travel comes back) can be found for $400 RT. They don't travel much as a couple but the bag fees and E+ access for the 4-5 times a year they travel is well worth it for them.
Jan 14, 2019, 2:15 pm
#122
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Join Date: Aug 2015
Posts: 11,461
Does this hinge upon some kind of corporations-are-people interpretation? Certainly all companies should have internal data handling policies — I don't see this as a non-event — but I'm unaware of any regulatory statute that would be relevant here.
Jan 14, 2019, 2:30 pm
#123
Join Date: Nov 2006
Location: DSM, BKK or anywhere with an airport
Programs: UA 2P, HH Gold
Posts: 1,018
As someone eluded to earlier, the breaks don’t even make sense. It’s almost as if somone said, “Hey, lets pat ourselves on the back for working with these companies. Make some flashy banner. GO!”
Jan 14, 2019, 2:43 pm
#124
Join Date: Jan 2005
Location: New York, NY
Programs: UA, AA, DL, Hertz, Avis, National, Hyatt, Hilton, SPG, Marriott
Posts: 9,452
It's a pretty clumsy move by UA... in this day and age, any information shared generally with employees should be considered public knowledge, and assumption should be made that it will be disseminated, regardless of how inane it might be.
This isn't exactly a "WikiLeaks" level of disclosure, but UA has egg on its face, and as so many of us know, going to a major client with a mea culpa is no fun at all...
It's no secret that UA is heavily exposed to China, but this information can put the Apple softness coupled with the current US-China issues in context for predicting impact on United.
This isn't exactly a "WikiLeaks" level of disclosure, but UA has egg on its face, and as so many of us know, going to a major client with a mea culpa is no fun at all...
lso, given Apple’s profit warning due to poor revenue from China, that poster may not go down well with the analysts on Wall Street. “Oscar, your biggest corporate client is Apple who are in trouble. How will this affect United’s corporate $150m corporate contract, especially re China?”
It's no secret that UA is heavily exposed to China, but this information can put the Apple softness coupled with the current US-China issues in context for predicting impact on United.
Jan 14, 2019, 2:53 pm
#125
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Join Date: Oct 1999
Posts: 11,468
This seems to indicate that Apple spends (much) more on air travel (ex-SFO ....) . Could be that they have a contractual minimum spend of $ 150 million p.a. with UA to meet.
Jan 14, 2019, 4:39 pm
#126
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Join Date: Sep 2002
Location: LAX/TPE
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Seems I was wrong - this info hit the mainstream news and the reporters are positioning it as a "this is why Apple makes you pay $1,200 for a new iPhone" story - definitely not good at all for Apple, but I don't see much blowback for United. I have little to no sympathy for Apple, so hopefully this is exceedingly embarrassing for them in the public's view.
Jan 14, 2019, 4:54 pm
#127
Join Date: Jul 2015
Location: San Francisco
Programs: UA MM Plat, UA 1MM, Hilton Lifetime Gold, Marriott Gold, Hertz Gold, CLEAR, AS MVP Gold
Posts: 3,620
Same here - HP(E) actually. Same issue, lowest everything, not even seat booking charges to book an aisle/bulkhead with legroom on a ULH LH flight, etc. Out-of-policy allowance for domestic flights within 2 hours either way dropped from $200 to $100 to $50 (e.g., I wanted an 8:00am flight; the system wouldn't allow it if there was a 6:00am flight for $51 less.) I'm not complaining, either. Companies have a right to their set travel policies but don't have the right to be surprised when people leave for what they consider to be a more humane travel policy.
Jan 14, 2019, 5:19 pm
#128
Join Date: Dec 2002
Location: SFO
Posts: 3,942
Where are the Facebook folks traveling to???
Last edited by malgudi; Jan 14, 2019 at 5:30 pm
Jan 14, 2019, 5:26 pm
#129
Join Date: May 2016
Location: In btw SJC & SFO
Programs: Marriott Titanium & LTP, Hilton Diamond (Aspire card), Hyatt Globalist, UA Gold (almost free agent)
Posts: 510
United Is Telling Staff To Be Nice To Apple Employees
https://www.onemileatatime.com/unite...ple-employees/
https://www.onemileatatime.com/unite...ple-employees/
Jan 14, 2019, 5:29 pm
#130
Join Date: Oct 2003
Location: DCA
Programs: UA LT 1K, AA EXP, Bonvoy LT Titan, Avis PC, Hilton Gold
Posts: 9,658
Nothing surprising and I don't view it to be an issue for UA. I would have guessed this.
Last edited by WineCountryUA; Jan 14, 2019 at 6:03 pm Reason: OT content removed
Jan 14, 2019, 5:42 pm
#131
Join Date: Jan 2013
Location: Orange County, CA (SNA)
Programs: Delta - PM , MM; Hilton - Diamond, Marriott - Peon
Posts: 911
United Is Telling Staff To Be Nice To Apple Employees
https://www.onemileatatime.com/unite...ple-employees/
https://www.onemileatatime.com/unite...ple-employees/
Jan 14, 2019, 6:07 pm
#132
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United Is Telling Staff To Be Nice To Apple Employees
https://www.onemileatatime.com/unite...ple-employees/
https://www.onemileatatime.com/unite...ple-employees/
Jan 14, 2019, 6:11 pm
#133
Join Date: Apr 2012
Location: DTW/MBS
Programs: UA 1K, HHonors Diamond, Hyatt Globalist, Formerly Starbucks Gold
Posts: 3,525
True, but, at the end of the day United operates a service that Apple clearly needs. And UA can always approach it that way if they wanted to. Are you going to put employees on China Eastern? Or put them on a far less convenient schedule? United can spin this in a positive light, which it sounds like they are trying to do (stressing the importance of our best customers).
Jan 14, 2019, 6:38 pm
#134
FlyerTalk Evangelist
Join Date: Nov 2004
Location: ORD
Programs: UA 1K
Posts: 16,901
United Is Telling Staff To Be Nice To Apple Employees
https://www.onemileatatime.com/unite...ple-employees/
https://www.onemileatatime.com/unite...ple-employees/
Jan 14, 2019, 6:47 pm
#135
Join Date: Jan 2007
Location: Bellingham/Gainesville
Programs: UA-G MM, Priority Club Platinum, Avis First, Hertz 5*, Red Lion
Posts: 2,808
if you dealt with fed data it would be there. this would fall under a contract tort for the respective jurisdictions and likely an unauthorized disclosure of protected information by UA of all of the customers listed. It would obviously depend on the specific contract language between the companies but most of them have confidentiality/non disclosure clauses.