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United App: discussion, bugs, ... (Android , IOS, ...)

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Old May 18, 2022, 7:52 pm
  #91  
 
Join Date: Apr 2009
Location: LAX
Programs: UA Plat MM, CM Plat, Amex Plat, Hertz CP, Hyatt Globalist, SPG Gold, Vons Club
Posts: 6,852
Originally Posted by Adam Smith
I have two bookings for this weekend that I need to cancel, and the app crashes every single time I hit the "Cancel Flight" button. I've tried restarting my phone, updating the app, uninstalling and reinstalling the app... Anyone else having any issues with this?
Were you able to have a favorable resolution?
Flying Machine is offline  
Old May 18, 2022, 10:54 pm
  #92  
 
Join Date: Dec 2019
Location: Chicago
Programs: AA Gold
Posts: 562
Who else thinks the new color scheme (black in background and lighter blue in logo) looks weird (or even terrible)? It's like an awkward blue when combined with the rest of the purple and dark blue colors. The high-contrast colors are great for accessibility however...
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leftysauce is offline  
Old May 18, 2022, 11:01 pm
  #93  
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Join Date: Jun 2010
Location: TOA
Programs: HH Diamond, Marriott LTPP/Platinum Premier, Hyatt Lame-ist, UA !K
Posts: 20,061
Originally Posted by leftysauce
Who else thinks the new color scheme (black in background and lighter blue in logo) looks weird (or even terrible)? It's like an awkward blue when combined with the rest of the purple and dark blue colors. The high-contrast colors are great for accessibility however...
New employee uniform colors? Maybe UA thinks those are good colors.

David
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Old May 19, 2022, 10:47 am
  #94  
 
Join Date: Apr 2012
Location: DEN
Programs: UA 1K, Marriott Plat, Hertz PC, Global Entry, CLEAR
Posts: 285
Originally Posted by leftysauce
Who else thinks the new color scheme (black in background and lighter blue in logo) looks weird (or even terrible)? It's like an awkward blue when combined with the rest of the purple and dark blue colors. The high-contrast colors are great for accessibility however...
I agree with you. It looks awkward, like an afterthought, or almost as if the app didn’t load properly.
GlobalServiced is offline  
Old May 19, 2022, 2:07 pm
  #95  
 
Join Date: Nov 2021
Location: Denver, CO
Programs: UA 1K, Marriott Titanium
Posts: 28
Originally Posted by leftysauce
Who else thinks the new color scheme (black in background and lighter blue in logo) looks weird (or even terrible)? It's like an awkward blue when combined with the rest of the purple and dark blue colors. The high-contrast colors are great for accessibility however...
It looks absolutely terrible. The word mark is also LOOKS misaligned on my phone (even if it’s actually aligned in the center, the weird spacing makes it look shifted to the right). I noticed the website now has this same branding. It’s a definite step down in my opinion.
Say Vandelay and leftysauce like this.
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Old Jun 2, 2022, 3:24 pm
  #96  
 
Join Date: Jul 2009
Location: WAS
Programs: UA Silver, Marriott Gold, IHG Silver, Hilton Silver, Hertz PC, National Exec Elite, Avis PC
Posts: 1,299
Anyone else have issues checking in on the app? “We’re sorry, something went wrong.” I can check-in on the website but cannot get the BP to come up on the app either. Happens on multiple devices, but worked fine yesterday for a different flight.
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Old Jun 2, 2022, 3:25 pm
  #97  
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Join Date: Sep 2000
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Posts: 4,753
Have you tried signing off and back on? Also making sure there isn't an updated version of the app in your App Store?
SFO 1K is offline  
Old Jun 2, 2022, 3:53 pm
  #98  
 
Join Date: Jul 2009
Location: WAS
Programs: UA Silver, Marriott Gold, IHG Silver, Hilton Silver, Hertz PC, National Exec Elite, Avis PC
Posts: 1,299
Originally Posted by SFO 1K
Have you tried signing off and back on? Also making sure there isn't an updated version of the app in your App Store?
No dice. But I was able to get it into Wallet by texting myself the BP from the computer and open it in the phone browser. App still showing “Checked in” but no BP button.
Say Vandelay is offline  
Old Jun 2, 2022, 3:59 pm
  #99  
 
Join Date: Oct 2016
Programs: UA Platinum, SPG Gold, Hilton Gold
Posts: 205
Originally Posted by Say Vandelay
Anyone else have issues checking in on the app? “We’re sorry, something went wrong.” I can check-in on the website but cannot get the BP to come up on the app either. Happens on multiple devices, but worked fine yesterday for a different flight.
Same here as well as some friends flying tomorrow. Just the error message through the app and no one on upgrade list having shown as checked in either
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mattg85 is offline  
Old Jun 2, 2022, 11:32 pm
  #100  
 
Join Date: Mar 2019
Programs: UA 1K, AA Plat, DL Gold, Marriott Titanium, Hyatt Globalist, Hilton Diamond, Avis PC, Hertz PC
Posts: 41
Originally Posted by DELee
Pic? I tried andriod but didn't see any circles so far.

David
I don’t see the circles at all anymore (iOS). Looks that was a swing and a miss by UA and they pulled it?
jimdarcy likes this.
Amargolis is offline  
Old Jun 3, 2022, 4:18 am
  #101  
 
Join Date: Jan 2010
Location: Aussie in ORD
Programs: Marriott Plat, Ua Gold, GE.. Sucker for punishment
Posts: 4,237
App plus website very flaky for me over the last 24 hours. Can't check in or view existing boarding passes
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cyclogenesis is offline  
Old Jun 18, 2022, 4:53 pm
  #102  
 
Join Date: Jan 2010
Location: CLE
Programs: UA,WN,AA,DL, B6
Posts: 4,170
UA app Flight Status issue

Flight Status on my phone going back to Tuesday nothing for tomorrow should be going forward at least 2 days..
buckeyefanflyer is offline  
Old Jun 18, 2022, 5:15 pm
  #103  
 
Join Date: Jan 2013
Location: Delaware
Programs: UA Mileage Plus, Amtrak Guest Rewards
Posts: 1,397
I'm able to check from Thursday(16) to Monday(20) on my iPhone App. What flight are you looking for status for? Where to where?

Update - is your phone calendar showing the right date for today? Since UA gives status for a 5 day range centered around the current day, it's possible your phone thinks today is Thursday(16)
phkc070408 is offline  
Old Jun 22, 2022, 2:40 am
  #104  
 
Join Date: Jan 2010
Location: CLE
Programs: UA,WN,AA,DL, B6
Posts: 4,170
Looking at it now on my phone nothing for today gies back last Friday thru yesterday.
buckeyefanflyer is offline  
Old Jun 22, 2022, 7:23 am
  #105  
 
Join Date: Mar 2000
Location: Wayne, NJ USA
Programs: UA Million Miler, Lifetime United Club member
Posts: 2,175
Login/Logout

Is it just me or does the app constantly log you out and require you to log in again? When I go to MY UNITED, my flights don't show and then I have to log in again. Annoying. Is there a way around this?
elitefreak is offline  


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