Opt out of emails for entertainment options on your upcoming flight
Jul 25, 2018, 11:32 am
#1
Original Poster
Join Date: Dec 2002
Location: Oregon
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Opt out of emails for entertainment options on your upcoming flight
I have my Mileage Plus account set to not send me emails for anything except upgrade notifications. I get tons of these "entertainment options on your upcoming flight" emails, and each email says "Your privacy and communication preferences are very important to us. If you previously opted not to receive promotional emails, we will continue to respect that request. However, you will continue to receive non-promotional, service-related emails. If you would like to opt out of receiving promotional emails from United and MileagePlus in the future, you can update your email subscription preferences."
So, presumably they are calling these "service emails" when, in fact, they are nothing but ads for in-flight entertainment. Is there any resolution other than to report via CAN-SPAM and expect the usual nothing to happen?
So, presumably they are calling these "service emails" when, in fact, they are nothing but ads for in-flight entertainment. Is there any resolution other than to report via CAN-SPAM and expect the usual nothing to happen?
Jul 25, 2018, 11:53 am
#2
FlyerTalk Evangelist
Join Date: Apr 2001
Location: Denver, CO
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You could also setup an inbox rule to automatically delete any incoming e-mails that contain "Entertainment Options on your Upcoming Flight" in the subject line.
Jul 25, 2018, 12:11 pm
#3
Original Poster
Join Date: Dec 2002
Location: Oregon
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It already gets put in Clutter, but I prefer to nip these things at the source. Then I can spot the things that mistakenly end up in Clutter more easily.
Jul 25, 2018, 1:37 pm
#5
Join Date: Jan 2016
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Posts: 293
I used to receive these types of emails. I called up the Platinum line (as I was Plat at the time) and told them in no uncertain terms that I never wanted to see another of those emails again. They tried their hardest to get me to remain in the group that still receives them, but I held firm. They did remove me from whatever it was. I still get emails reminding me to check in for my flights (which I need to go do right now), and of gate changes/delays...But no more emails about entertainment options on upcoming flights.
-mvitale
-mvitale
Jul 25, 2018, 4:31 pm
#7
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I used to receive these types of emails. I called up the Platinum line (as I was Plat at the time) and told them in no uncertain terms that I never wanted to see another of those emails again. They tried their hardest to get me to remain in the group that still receives them, but I held firm. They did remove me from whatever it was. I still get emails reminding me to check in for my flights (which I need to go do right now), and of gate changes/delays...But no more emails about entertainment options on upcoming flights.
-mvitale
-mvitale
Jul 25, 2018, 6:24 pm
#8
Join Date: Mar 2008
Location: Fort Lauderdale, FL
Posts: 3,360
Citibank does the same thing to me. Every month, I get what is essentially an advertisement for their products. For some unknown reason, they classify the email as "service". Didn't matter who I spoke with (or whether they agreed with my position). It was essentially impossible to stop them from sending these emails because of their internal classification.
Is it wrong that companies can do this to skirt existing regulations? Yes. Is it worth spending time trying to convince the company or a governmental organization to do something about it? That's up to you.
Is it wrong that companies can do this to skirt existing regulations? Yes. Is it worth spending time trying to convince the company or a governmental organization to do something about it? That's up to you.
Jul 26, 2018, 7:35 am
#10
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