UA policy on 3rd carry-on items and underseat space
#1
Original Poster
Join Date: Nov 2013
Posts: 4,374
UA policy on 3rd carry-on items and underseat space
On a mainline (A319) flight I had stowed my one and only bag overhead.
My seatmate arrived with 3 items. One roller bag, which fit overhead. One purse and one box, both of which she placed in front of her feet - until a FA walked by and said those needed to be stowed.
The FA explicitly told her to place one item under the seat in front of her and the other item under the seat in front of me.
I've had seatmates in the past who helped themselves to space under the seat in front of me, and I've told them, "I think this is my space," and they've always relinquished it.
But if an FA actually tells my seatmate to help themselves to the space under the seat in front of me, then I'm at a loss. Should I have spoken up for myself?
And since when can you board with three items? Does a box - approx 2" x 10" x 20" - not count?
My seatmate arrived with 3 items. One roller bag, which fit overhead. One purse and one box, both of which she placed in front of her feet - until a FA walked by and said those needed to be stowed.
The FA explicitly told her to place one item under the seat in front of her and the other item under the seat in front of me.
I've had seatmates in the past who helped themselves to space under the seat in front of me, and I've told them, "I think this is my space," and they've always relinquished it.
But if an FA actually tells my seatmate to help themselves to the space under the seat in front of me, then I'm at a loss. Should I have spoken up for myself?
And since when can you board with three items? Does a box - approx 2" x 10" x 20" - not count?
#2
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA LT Plat 2MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,975
For Non-Basic Economy customers
Most travelers can bring on board one full-sized carry-on bag plus one personal item free of charge.
Was the third item purchased at the airport?
You're also allowed to bring the following items on board, in addition to your one bag and one personal item limit:
- Jacket or umbrella
- Reading material
- Food or merchandise purchased in the airport
- Assistive devices (collapsible wheelchair, cane, one set of crutches, medical devices needed to administer prescription medications, portable oxygen concentrator, etc.)
- FAA-approved child restraint system or safety seat
- Diaper bag
- Breast pump
- Pet carrier (service charges apply for in-cabin pets)
Last edited by WineCountryUA; Jan 6, 2018 at 2:29 am
#3
Join Date: May 2010
Location: AVP & PEK
Programs: UA 1K 1.9MM
Posts: 6,419
I find -over the last few years- the UA policy of carry on items disregarded more and more by passengers, and hardly ever enforced by UA. Pretty sure they will have to address this pretty soon.
(And don't get me started on backpacks.....too many times being hit in the head sitting down when a passenger decides to turn around JUST as they are next to my isle seat.)
#4
Join Date: Aug 2017
Location: LAS
Programs: 3 MMer
Posts: 458
I have been struggling with Plantar Fasciitisfor over a year, and there would be NO room for any further discussion - PERIOD!!!
As I mentioned many times, F/A's just make up things as they merrily fly around the happy skies, and could care less if you are comfortable, or not. I would have suggested that the F/A find room in the private closet where they hoard their crap, and a few jackets, up-front!
#5
Join Date: Dec 2012
Location: Venice, Florida
Programs: Hilton Diamond
Posts: 2,607
I carry a small Cpap bag, which is a medical device and it is not counted against the carry on limit of 2. Im also very considerate of my fellow travelers and try to consolidate so I dont have to use my cpap as my third item.
#6
Join Date: Mar 2009
Location: Kingdom of Saudi Arabia
Programs: UA-1k, 1mm, Marriott-LT Platinum, Hertz-Presidents Circle
Posts: 6,355
I always use the space in front of me for my briefcase as long as I'm not in a bulkhead. I find people are either ignorant or just selfish when they load up the overhead bin with jackets/small bags, purses etc. Your primary space is the under the seat in front of you.
Also for the love of God DON'T close the overhead bins until everyone is on board! This is one of the worst airline policies, that you close it when it is "full". Well what happens? Yes the last few people go hunting for overhead space and have to open everything. Why close them until all are on board, people can see what is possible and what isn't.
Also for the love of God DON'T close the overhead bins until everyone is on board! This is one of the worst airline policies, that you close it when it is "full". Well what happens? Yes the last few people go hunting for overhead space and have to open everything. Why close them until all are on board, people can see what is possible and what isn't.
#7
Join Date: Oct 2013
Location: ORD
Programs: UA Silver, Marriott Platinum/LT Platinum, Hilton Gold
Posts: 5,596
This is actually a little shocking to me. Could it be that the FA assumed the two of you were traveling together? I can't imagine another instance where this would be acceptable. If I were ordered by a FA to give up my space for a neighbor, I'd first warn them both that I'm not responsible for any damage to the other passenger's item, and I'd certainly file a complaint with UA afterward (which I've done maybe 2 times in about 15 years as a regular UA customer).
#8
Join Date: Mar 2011
Location: MFR
Programs: UA 1K 1.9MM, Hilton Gold, Marriott Gold
Posts: 2,894
I would just say (politely and with a smile), No, sorry, thats my space and leave it at that.
I also think the FA must have thought you were together, although I did read about this same thing happeneing on another thread a while back.
I also think the FA must have thought you were together, although I did read about this same thing happeneing on another thread a while back.