FlyerTalk Forums - View Single Post - UA policy on 3rd carry-on items and underseat space
Old Jan 6, 2018, 8:02 am
  #7  
JBord
 
Join Date: Oct 2013
Location: ORD
Programs: UA Silver, Marriott Platinum/LT Platinum, Hilton Gold
Posts: 5,599
Originally Posted by davie355
The FA explicitly told her to place one item under the seat in front of her and the other item under the seat in front of me.
This is actually a little shocking to me. Could it be that the FA assumed the two of you were traveling together? I can't imagine another instance where this would be acceptable. If I were ordered by a FA to give up my space for a neighbor, I'd first warn them both that I'm not responsible for any damage to the other passenger's item, and I'd certainly file a complaint with UA afterward (which I've done maybe 2 times in about 15 years as a regular UA customer).
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