Jan 4, 2015, 2:01 pm
Last edit by: WineCountryUA
This wiki was created to distill SDC (and related standby) down to a set of rules in the hopes of benefiting others.
The official "rules" can be found here. In practice, some of the rules almost always apply, and some are more flexible.
Note there have been reports of SDC to one segment removing confirmed CPU upgrades on downline segments. If maintaining the confirmed upgrade is important then these changes should be handled with care.
Most Frequently Asked Question: When do I call/go online to make the change?
Follow this flowchart:
Question 1: Are you within 24 hours of your currently scheduled UA(*) operated flight that you're trying to change off of? If yes, continue to Question 2. If no, continue to answer 1.
Question 2: Are you within 24 hours of the first UA operated flight you're trying to change on to? If yes, continue to to Answer 2. If no, continue to Answer 1.
Answer 1: No, you cannot call/go online yet to make an SDC.
Answer 2: Yes, then you can call/go online to make an SDC.
General Baseline Rules
These are the general rules that usually apply to SDC's; falling outside these rules usually requires payment of a full change fee and the fare difference:
How to SDC
SDC can be accomplished in a few different places (in rough order of likelihood of being able to get the rules bent):
Please note that the United.com “change flight” link before checking in within T-24, is broken. The website may not show all available options and will often attempt to collect the change fee rather than the SDC fee (if any).
NB: An SDC where the original itinerary (in one direction) has three or more segments cannot be done online.
Nuances and Loose Rules
Now for the hard part: figuring out where the flexibility is in the rules. This list is compiled from the responses to people saying "Can I do X?" where X is something that is not clearly permitted by the rules. One's likelihood of success here depends a bit on the method used for the SDC.
For each item, the following codes apply:
Y = officially permitted and possible using any method
A = not permitted but perhaps possible using an agent (phone/counter), perhaps having to HUACA
A* = mixed reports of success with an agent (phone/counter),
N* = possible only if you find a very accommodating agent
N = little or no reported success.
If you encounter issues with an agent (phone or counter/gate), you can ask the agent to reference GG SDC. Additionally, GG SDC line 61 specifically references that fare classes are supposed to level out 3.5 hours before departure, so you might be able to use that to your advantage if fare classes have not leveled out and you're trying to ask an agent to open up the correct inventory or force you onto the flight.
Note -- as of 11/27/2017: A datapoint indicates that UA may have updated its GG rule regarding leveling out to state the following:
Standby
You may stand by if seats are not available in the purchased fare class. In these cases, the same-day change fee will apply, but will not be charged unless you are assigned a seat on your alternate flight. Changes in routing are not allowed when standing by. Standby may be requested on the day of departure at an airport kiosk or with a United representative at the airport. Once you are added to the flight standby list, you can check your real-time standby status at united.com/flightstatus or on your mobile device at mobile.united.com/info.
Instead of paying a same-day change discounted fee, can I stand by for my desired flight for free?
No. The only time you may standby for free is when the fare does not have any penalties for making changes, or when standing by involuntarily due to a flight irregularity.
Can I pay the same-day change discount fee with cash?
Cash will only be accepted by a United airport representative when the change is available to be confirmed, not for standby travel.
original posting by mgcsinc, initiated by jackal
Previous threads:
UA Same-Day Travel Change (SDC) Fees/Questions *now with WikiPost* {pre-2015 Archive}
The official "rules" can be found here. In practice, some of the rules almost always apply, and some are more flexible.
Note there have been reports of SDC to one segment removing confirmed CPU upgrades on downline segments. If maintaining the confirmed upgrade is important then these changes should be handled with care.
Most Frequently Asked Question: When do I call/go online to make the change?
Follow this flowchart:
Question 1: Are you within 24 hours of your currently scheduled UA(*) operated flight that you're trying to change off of? If yes, continue to Question 2. If no, continue to answer 1.
Question 2: Are you within 24 hours of the first UA operated flight you're trying to change on to? If yes, continue to to Answer 2. If no, continue to Answer 1.
Answer 1: No, you cannot call/go online yet to make an SDC.
Answer 2: Yes, then you can call/go online to make an SDC.
General Baseline Rules
These are the general rules that usually apply to SDC's; falling outside these rules usually requires payment of a full change fee and the fare difference:
- The departure time of the first segment of the old itinerary and the departure time of the first segment of the new itinerary must both be within 24 hours of the moment that the change is made.
- Only applies to UA/UX operated flights, domestic or international. Changing from a non-UA operated to UA operated may be possible.
- The ultimate origin and destination airports must remain the same.
- Routing can be changed (addition, deletion, or change of connection points) but the routing rules of the original fare usually apply.
- All remaining unflown segments in single fared itinerary are considered together (i.e., if you're flying WWW-XXX-YYY-ZZZ, you can go to a kiosk at XXX and potentially fly XXX-AAA-ZZZ or XXX-ZZZ direct).
- SDC can be done an unlimited number of times, and can therefore be used to extend a trip indefinitely (pending availability).
- SDC costs $75 for Members and Silvers - the fee is waived for Golds and up (plus any applicable fare difference, see below). *G's may also get free SDC, although there is no mention of this in the official rules. Once in-route, fees for an earlier connecting flight may be waived per GG SDC Line 118.
- Non-elites on the same PNR benefit from any waived fees for SDC.
- No fare difference is charged so long as there is availability on all of the new segments in the originally ticketed fare class. Fare class availability in all classes often opens up after T-24 and almost always opens up at T-3 unless the plane is very full.
- SDC on bulk tickets, including United Specials, is not permitted.
- SDC is permitted on both domestic and international itineraries.
How to SDC
SDC can be accomplished in a few different places (in rough order of likelihood of being able to get the rules bent):
- United mobile app
- Kiosk
- Phone
- On united.com, right now only the "Search Other Flight Options" button during On-Line Check-In (OLCI) works. This has spotty availability, particularly if the change would involve paying an additional fare due to fare bucket non-availability.
- Counter/Gate (although reports are that most airport agents are not familiar with the SDC policy and may not allow you to SDC to a valid itinerary--you can try to direct them to look up GG SDC, but they often won't understand that what you're trying to do is permitted by those rules)
NB: An SDC where the original itinerary (in one direction) has three or more segments cannot be done online.
Nuances and Loose Rules
Now for the hard part: figuring out where the flexibility is in the rules. This list is compiled from the responses to people saying "Can I do X?" where X is something that is not clearly permitted by the rules. One's likelihood of success here depends a bit on the method used for the SDC.
For each item, the following codes apply:
Y = officially permitted and possible using any method
A = not permitted but perhaps possible using an agent (phone/counter), perhaps having to HUACA
A* = mixed reports of success with an agent (phone/counter),
N* = possible only if you find a very accommodating agent
N = little or no reported success.
- Violating various non-routing fare rules (day/time, minimum stay, etc.): Y
- Change destination to ultra-close airport (see the old S*FAR/STANDBY): A
- Change destination to a co-terminal: N*
- Change destination to an entirely different place: N
- Change itinerary at the beginning to include illegal layovers (> 4 hours): N*
- Change itinerary at the layover point (using kiosk, app, or agent) to create an otherwise illegal layover: Y
- Change itinerary at the beginning to add a layover point not permitted by the routing rules: N*
- Change itinerary at a layover point to add another layover not permitted (either in terms of number of segments or routing rules) by the routing rules: Y
- Change to a flight exactly 24 hours before or after the original flight: N*
- Change to a flight exactly 24 hours before the original flight, if the previous day's flight has been delayed: Y (based on one report)
- Combining separately-fared segments to do SDC (e.g. XXX-YYY+YYY-ZZZ -> XXX-ZZZ): A
- Change UA-codeshare, non-UA-metal segment to UA metal: A
- Change from UA metal to UA-codeshare, non-UA-metal segment: N (see post 1813 for one exception)
- Change from UA-codeshare, non-UA-metal segment to a different UA-codeshare, non-UA-metal segment: ??
- Change on a non-UA ticketed segment: N* (with potential dire consequences)
- Change from an upgraded flight into Y on the new flight: Y
- Change from a GPU-upgraded flight into J/F on the new flight: A
- Change from a CPU-upgraded flight and get confirmed into available R space on the new flight: N*
- Change from an instrument-upgraded flight and get confirmed into available R space on the new flight: A*
- Non-elite on different PNR benefiting from Elite's waived-fee SDC: A
- Change at origin airport after tendering a checked bag: N
- Change at layover airport when a bag has been checked: N
If you encounter issues with an agent (phone or counter/gate), you can ask the agent to reference GG SDC. Additionally, GG SDC line 61 specifically references that fare classes are supposed to level out 3.5 hours before departure, so you might be able to use that to your advantage if fare classes have not leveled out and you're trying to ask an agent to open up the correct inventory or force you onto the flight.
Note -- as of 11/27/2017: A datapoint indicates that UA may have updated its GG rule regarding leveling out to state the following:
Code:
EVERYDAY AWARD AND REVENUE BUCKETS ARE TO LEVEL OUT WITHIN 2H OF DEPARTURE
You may stand by if seats are not available in the purchased fare class. In these cases, the same-day change fee will apply, but will not be charged unless you are assigned a seat on your alternate flight. Changes in routing are not allowed when standing by. Standby may be requested on the day of departure at an airport kiosk or with a United representative at the airport. Once you are added to the flight standby list, you can check your real-time standby status at united.com/flightstatus or on your mobile device at mobile.united.com/info.
Instead of paying a same-day change discounted fee, can I stand by for my desired flight for free?
No. The only time you may standby for free is when the fare does not have any penalties for making changes, or when standing by involuntarily due to a flight irregularity.
Can I pay the same-day change discount fee with cash?
Cash will only be accepted by a United airport representative when the change is available to be confirmed, not for standby travel.
original posting by mgcsinc, initiated by jackal
Previous threads:
UA Same-Day Travel Change (SDC) Fees/Questions *now with WikiPost* {pre-2015 Archive}
UA Same-Day Travel Change (SDC) Fees/Questions (with Wiki) {Archive}
Aug 22, 2018, 4:07 pm
#4276
Join Date: Jul 2004
Posts: 307
Totally understand. Very grateful for the 1K desk folks for helping me out. Now we are just waiting and hope for 2 seats available for us to get home. Otherwise, we will head back to hotel and try our luck for tomorrow.
Aug 23, 2018, 9:22 pm
#4277
Join Date: Sep 2013
Posts: 8
Help understanding whether to do same day flight change?
Hi:
I'm pretty inexperienced with all the quirks of UA/MileagePlus so apologies in advance if my question seems very rudimentary.
I'm currently UA Gold and ticketed to fly EWR -> SFO on Tuesday, Sep 4 2018 in fare class G.
I'd like to extend my trip a few days and leave on Friday, Sep 7, 2018.
It seems like I have a two ways to do this:
1.) I could pay $15 + a change fee of $200 to make this change right now,
--or--
2.) I could wait until 24 hours before my flight and use the free same day change perk of UA gold to move my flight 1 day. Repeat this process each day until I've extended my trip to Sep 7.
My questions:
q1.) Is option #2 above allowed by United?
q2.) Could I run into a situation where my fare class (G) is sold out and I end up paying a fare difference that is larger than the current cost to make this change now ($15 + $200) ?
q3.) Any advice from you UA experts on how you would deal with this as a lowly Gold
Assuming option 2 is allowed and assuming that I won't run into any weird situation where I am stuck without a flight, that seems like it would be the way to go... right?
Thanks!
I'm pretty inexperienced with all the quirks of UA/MileagePlus so apologies in advance if my question seems very rudimentary.
I'm currently UA Gold and ticketed to fly EWR -> SFO on Tuesday, Sep 4 2018 in fare class G.
I'd like to extend my trip a few days and leave on Friday, Sep 7, 2018.
It seems like I have a two ways to do this:
1.) I could pay $15 + a change fee of $200 to make this change right now,
--or--
2.) I could wait until 24 hours before my flight and use the free same day change perk of UA gold to move my flight 1 day. Repeat this process each day until I've extended my trip to Sep 7.
My questions:
q1.) Is option #2 above allowed by United?
q2.) Could I run into a situation where my fare class (G) is sold out and I end up paying a fare difference that is larger than the current cost to make this change now ($15 + $200) ?
q3.) Any advice from you UA experts on how you would deal with this as a lowly Gold
Assuming option 2 is allowed and assuming that I won't run into any weird situation where I am stuck without a flight, that seems like it would be the way to go... right?
Thanks!
Aug 23, 2018, 9:39 pm
#4278
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,455
q1.) Is option #2 above allowed by United?
Use the UA App to make the changes.
Aug 23, 2018, 9:39 pm
#4279
A FlyerTalk Posting Legend
Join Date: Apr 2004
Location: GVA (Greater Vancouver Area)
Programs: DREAD Gold; UA 1.035MM; Bonvoy Au-197; PCC Elite+; CCC Elite+; MSC C-12; CWC Au-197; WoH Dis
Posts: 52,140
It doesn't quite work that way. Both your original flight and the one you want must be within 24 hours. So, to push it one day will require at least two changes. Plus, there's always the chance there won't be any flights to switch to.
Aug 23, 2018, 9:43 pm
#4280
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,854
... q1.) Is option #2 above allowed by United?
BTW, at that point, the fare change may be more than $15 but the change fee will be $0 (if in the 24-hour window)
Aug 23, 2018, 9:48 pm
#4281
FlyerTalk Evangelist
Join Date: Oct 2006
Location: SFO/SJC
Programs: UA Silver, Marriott Gold, Hilton Gold
Posts: 14,889
Hi:
I'm pretty inexperienced with all the quirks of UA/MileagePlus so apologies in advance if my question seems very rudimentary.
I'm currently UA Gold and ticketed to fly EWR -> SFO on Tuesday, Sep 4 2018 in fare class G.
I'd like to extend my trip a few days and leave on Friday, Sep 7, 2018.
It seems like I have a two ways to do this:
1.) I could pay $15 + a change fee of $200 to make this change right now,
--or--
2.) I could wait until 24 hours before my flight and use the free same day change perk of UA gold to move my flight 1 day. Repeat this process each day until I've extended my trip to Sep 7.
My questions:
q1.) Is option #2 above allowed by United?
q2.) Could I run into a situation where my fare class (G) is sold out and I end up paying a fare difference that is larger than the current cost to make this change now ($15 + $200) ?
q3.) Any advice from you UA experts on how you would deal with this as a lowly Gold
Assuming option 2 is allowed and assuming that I won't run into any weird situation where I am stuck without a flight, that seems like it would be the way to go... right?
Thanks!
I'm pretty inexperienced with all the quirks of UA/MileagePlus so apologies in advance if my question seems very rudimentary.
I'm currently UA Gold and ticketed to fly EWR -> SFO on Tuesday, Sep 4 2018 in fare class G.
I'd like to extend my trip a few days and leave on Friday, Sep 7, 2018.
It seems like I have a two ways to do this:
1.) I could pay $15 + a change fee of $200 to make this change right now,
--or--
2.) I could wait until 24 hours before my flight and use the free same day change perk of UA gold to move my flight 1 day. Repeat this process each day until I've extended my trip to Sep 7.
My questions:
q1.) Is option #2 above allowed by United?
q2.) Could I run into a situation where my fare class (G) is sold out and I end up paying a fare difference that is larger than the current cost to make this change now ($15 + $200) ?
q3.) Any advice from you UA experts on how you would deal with this as a lowly Gold
Assuming option 2 is allowed and assuming that I won't run into any weird situation where I am stuck without a flight, that seems like it would be the way to go... right?
Thanks!
q1: UA doesn’t disallow you from continually using SDC, but obviously, that isn’t the intent. YMMV.
q2: yes, could absolutely run into a situation where the fare increase could be more than $215. Especially since you’re in the lowest [non basic economy] fare bucket, and on a hub-to-hub PS flight. My guess is it would probably be pretty difficult to find the flight you want at G class, but that’s going to be a judgement you make based on how much risk you are willing to take
q3: honestly, if you know you need to be on a flight Friday instead of Tuesday, I’d just buck up and pay the change fee knowing you’ll be on the flight you want. Again, that’s going to be your call, based on, among other things, the risk you are willing to take. But say there is a storm the day before, with a couple of flights on your route cancelled - flights could be full the day you really want to go, and if this happens before you are able to schedule the flight you want, you’re toast.
The way i think of SDC is it’s nice option to have when you want to move your trip, but not if you need to. If you want to leave Friday, but are prepared to leave on your original flight, then SDC is a great option. If you have to leave on Friday, not so much. I don’t assume I can use it all the time, especially these days of record load factors on key routes.
Aug 23, 2018, 10:44 pm
#4282
Join Date: Sep 2013
Posts: 8
Responding to two folks:
What if I am OK with taking a route with stops? In other words, if I don't mind trading my EWR -> SFO flight for, say, EWR -> [LAS / ORD / IAH / others] -> SFO instead would that increase my chances of being able to do this?
Sounds like it is sort of a dice roll, so still thinking this through.
q2: yes, could absolutely run into a situation where the fare increase could be more than $215. Especially since you’re in the lowest [non basic economy] fare bucket, and on a hub-to-hub PS flight. My guess is it would probably be pretty difficult to find the flight you want at G class, but that’s going to be a judgement you make based on how much risk you are willing to take
Sounds like it is sort of a dice roll, so still thinking this through.
Aug 23, 2018, 10:51 pm
#4283
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,455
I suspect you can pull it off. UA has so many daily flights EWR-SFO, I'd expect at least one to have G. For example, looking at tomorrow, which is a Friday, two flights (UA497 and UA1738, both 772s) have ample G. But yes, there's an element of rolling the dice.
The other thing you may encounter is a lengthy delay which will get you a free change. The delays into SFO have been horrible recently due to ATC.
The other thing you may encounter is a lengthy delay which will get you a free change. The delays into SFO have been horrible recently due to ATC.
Aug 24, 2018, 7:06 am
#4284
FlyerTalk Evangelist
Join Date: Aug 2015
Posts: 11,461
Responding to two folks:
What if I am OK with taking a route with stops? In other words, if I don't mind trading my EWR -> SFO flight for, say, EWR -> [LAS / ORD / IAH / others] -> SFO instead would that increase my chances of being able to do this?
Sounds like it is sort of a dice roll, so still thinking this through.
What if I am OK with taking a route with stops? In other words, if I don't mind trading my EWR -> SFO flight for, say, EWR -> [LAS / ORD / IAH / others] -> SFO instead would that increase my chances of being able to do this?
Sounds like it is sort of a dice roll, so still thinking this through.
Aug 24, 2018, 8:25 am
#4285
Join Date: Oct 2013
Location: DEN
Programs: UA 1K 0.7MM (trying to get to 1MM!)
Posts: 1,272
Yes, I would think that would definitely increase your odds. ^
Aug 24, 2018, 8:56 am
#4286
Join Date: Feb 2010
Location: New Jersey
Programs: UA MM 1K, AA MM Gold, Marriott LT Platinum
Posts: 3,236
Not sure whether to put this question here or in the Guide to Upgrades on UA.
My question is about Paid F (via fare-up before OLCI) SDC'ing to an earlier flight in F.
Yesterday flying ATL-EWR, I was on UA690 (last flight of day at 9:30pm) but arrived at the airport in time to make UA 674 at 7:25pm. At the time the flight was full in both cabins, so I went to the UC and had them put me on the Standby list (was #1 on the list). After refreshing the seat map a few times, I noticed that someone had bailed and there was an F seat open on the 7:25pm. The Lounge Agents (can't call them dragons, since they were by far two of the nicest lounge agents ever) said I could definitely have the seat - I just needed to go to the gate. At the gate, I encountered one of the rudest, most unpleasant GA's I've had to deal with (and I'm based in EWR, so that's saying something). She said I couldn't SDC for that seat and that the entire Upgrade list would have to clear before I would. I could downgrade to a Y seat if I wanted (I declined, saying I just wanted the F seat). I called the 1K line to confirm, and that agent agreed with the UC agents and even tried putting me in that F seat. But in the middle of the process, she said, "oh, someone's in your record." I checked the UA app, and the GA (possibly hearing me on the phone) had cleared me into a Y seat and upgraded the first person on the Upgrade list. When I politely mentioned that a 1K agent had said that Paid F seat SDC's take precedence over CPU's, she said (paraphrasing) that the 1K agent was wrong. So I have 2 UC agents and 1 1K agent saying a paid F passenger can SDC to an open F seat and 1 GA saying you can't.
Anyone know the actual answer, and if the GA was wrong, can anyone cite the rule in case this happens again? And full disclosure, I've been #1 on the CPU list and seen an open F seat go at the last minute to an SDC, and just accepted that that's the way it is. (By the way, I was able to get my original F seat back, but it would have been really interesting if someone had grabbed that seat in the few minutes it was showing open.)
My question is about Paid F (via fare-up before OLCI) SDC'ing to an earlier flight in F.
Yesterday flying ATL-EWR, I was on UA690 (last flight of day at 9:30pm) but arrived at the airport in time to make UA 674 at 7:25pm. At the time the flight was full in both cabins, so I went to the UC and had them put me on the Standby list (was #1 on the list). After refreshing the seat map a few times, I noticed that someone had bailed and there was an F seat open on the 7:25pm. The Lounge Agents (can't call them dragons, since they were by far two of the nicest lounge agents ever) said I could definitely have the seat - I just needed to go to the gate. At the gate, I encountered one of the rudest, most unpleasant GA's I've had to deal with (and I'm based in EWR, so that's saying something). She said I couldn't SDC for that seat and that the entire Upgrade list would have to clear before I would. I could downgrade to a Y seat if I wanted (I declined, saying I just wanted the F seat). I called the 1K line to confirm, and that agent agreed with the UC agents and even tried putting me in that F seat. But in the middle of the process, she said, "oh, someone's in your record." I checked the UA app, and the GA (possibly hearing me on the phone) had cleared me into a Y seat and upgraded the first person on the Upgrade list. When I politely mentioned that a 1K agent had said that Paid F seat SDC's take precedence over CPU's, she said (paraphrasing) that the 1K agent was wrong. So I have 2 UC agents and 1 1K agent saying a paid F passenger can SDC to an open F seat and 1 GA saying you can't.
Anyone know the actual answer, and if the GA was wrong, can anyone cite the rule in case this happens again? And full disclosure, I've been #1 on the CPU list and seen an open F seat go at the last minute to an SDC, and just accepted that that's the way it is. (By the way, I was able to get my original F seat back, but it would have been really interesting if someone had grabbed that seat in the few minutes it was showing open.)
Aug 24, 2018, 9:16 am
#4287
FlyerTalk Evangelist
Join Date: Oct 2001
Location: Austin, TX
Posts: 21,406
Not sure whether to put this question here or in the Guide to Upgrades on UA.
My question is about Paid F (via fare-up before OLCI) SDC'ing to an earlier flight in F.
Yesterday flying ATL-EWR, I was on UA690 (last flight of day at 9:30pm) but arrived at the airport in time to make UA 674 at 7:25pm. At the time the flight was full in both cabins, so I went to the UC and had them put me on the Standby list (was #1 on the list). After refreshing the seat map a few times, I noticed that someone had bailed and there was an F seat open on the 7:25pm.
My question is about Paid F (via fare-up before OLCI) SDC'ing to an earlier flight in F.
Yesterday flying ATL-EWR, I was on UA690 (last flight of day at 9:30pm) but arrived at the airport in time to make UA 674 at 7:25pm. At the time the flight was full in both cabins, so I went to the UC and had them put me on the Standby list (was #1 on the list). After refreshing the seat map a few times, I noticed that someone had bailed and there was an F seat open on the 7:25pm.
As for SDC -- if there was the requisite open inventory, and check-in wasn't yet closed (prior to T-30?) -- either the 1K agent or the lounge agents should have been able to SDC you. There would have been no reason to go to the gate. Therefore, I'm guessing that there wasn't actually any inventory.
Aug 24, 2018, 9:21 am
#4288
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,455
You're lucky you got your original F seat back.
Aug 24, 2018, 9:22 am
#4289
Join Date: Feb 2010
Location: New Jersey
Programs: UA MM 1K, AA MM Gold, Marriott LT Platinum
Posts: 3,236
Good learning experience for the future. Know what fare code you're booked in (both before and after the upfare) and when seeing an open seat ask specifically if there's inventory available.
If the 1K agent was willing to give me the seat, I would guess that inventory was available, but after the fact now. Thanks.
Good to know, and yes, I was lucky. Once I was on the standby list (even verbally saying I was only interested in an F seat), if an agent cleared me into Y, I imagine I couldn't claim an involuntary downgrade if I couldn't get my original seat back.
If the 1K agent was willing to give me the seat, I would guess that inventory was available, but after the fact now. Thanks.
Good to know, and yes, I was lucky. Once I was on the standby list (even verbally saying I was only interested in an F seat), if an agent cleared me into Y, I imagine I couldn't claim an involuntary downgrade if I couldn't get my original seat back.
Last edited by WineCountryUA; Aug 24, 2018 at 11:54 am Reason: merging consecutive posts by same member
Aug 24, 2018, 9:25 am
#4290
FlyerTalk Evangelist
Join Date: Aug 2015
Posts: 11,461
Good learning experience for the future. Know what fare code you're booked in (both before and after the upfare) and when seeing an open seat ask specifically if there's inventory available.
If the 1K agent was willing to give me the seat, I would guess that inventory was available, but after the fact now. Thanks.
If the 1K agent was willing to give me the seat, I would guess that inventory was available, but after the fact now. Thanks.