When, exactly, do you get status?
#1
Original Poster
Join Date: Oct 2015
Posts: 9
When, exactly, do you get status?
This might be a dumb question, but when exactly does united consider elite status changes to have occurred? I ask because I noticed in my account that when miles come in from parter airlines they are backdated to the date I flew, not the date days (or more) later when they post.
The scenario I’m facing right now is that a flight on a partner (not united ticketed) will presumably post in the next few days and that flight would have pushed me up to gold from silver. But I also took a flight today on united while my account still showed me as a silver.
So my question is how many RDMs I should be eating for that second flight? Silver level or gold level?
The scenario I’m facing right now is that a flight on a partner (not united ticketed) will presumably post in the next few days and that flight would have pushed me up to gold from silver. But I also took a flight today on united while my account still showed me as a silver.
So my question is how many RDMs I should be eating for that second flight? Silver level or gold level?
#2
Join Date: Mar 2005
Programs: fwp blood diamond, dykwia uranium
Posts: 7,251
the answer is silver. ua does it on status at time of post. i'm amazed other airlines would back date it. which ones are those?
rdm and eqm simultaneously post. normally it's 24-72 hours in my experience flying ua ac et oz nh lh. tk and sa are a week or so but that's tk and sa for you.
i'm pretty sure you can call the mileage plus center and have it adjusted if the additional multiplier makes that huge of a difference to you, that is:
you fly saturday 1000 miles (qualify for gold)
you fly sunday 9000 miles
sunday miles post monday at the silver multiplier (getting you gold)
saturday miles post tuesday at the gold multiplier
you want sunday miles to post at the gold level and understand saturday miles will post at silver value.
yeah gl explaining that succinctly to them. let us know the result cause i never bothered doing this
rdm and eqm simultaneously post. normally it's 24-72 hours in my experience flying ua ac et oz nh lh. tk and sa are a week or so but that's tk and sa for you.
i'm pretty sure you can call the mileage plus center and have it adjusted if the additional multiplier makes that huge of a difference to you, that is:
you fly saturday 1000 miles (qualify for gold)
you fly sunday 9000 miles
sunday miles post monday at the silver multiplier (getting you gold)
saturday miles post tuesday at the gold multiplier
you want sunday miles to post at the gold level and understand saturday miles will post at silver value.
yeah gl explaining that succinctly to them. let us know the result cause i never bothered doing this
#3
Original Poster
Join Date: Oct 2015
Posts: 9
i'm pretty sure you can call the mileage plus center and have it adjusted if the additional multiplier makes that huge of a difference to you, that is:
you fly saturday 1000 miles (qualify for gold)
you fly sunday 9000 miles
sunday miles post monday at the silver multiplier (getting you gold)
saturday miles post tuesday at the gold multiplier
you want sunday miles to post at the gold level and understand saturday miles will post at silver value.
yeah gl explaining that succinctly to them. let us know the result cause i never bothered doing this
#4
FlyerTalk Evangelist
Join Date: Nov 2014
Location: MSP
Programs: DL PM, UA Gold, WN, Global Entry; +others wherever miles/points are found
Posts: 14,414
And calling should work for getting a manual adjustment, but patient about explaining it.
#6
FlyerTalk Evangelist
Join Date: Oct 2006
Location: SFO/SJC
Programs: UA Silver, Marriott Gold, Hilton Gold
Posts: 14,889
Are you sure it requires manual adjustment? Maybe things have changed, but a couple of data points on my end:
- In the old days when all flights were credited based on distance (though was likely pre-merger), I did have bonuses auto-adjust when a new flight posted. i.e. hit a new status level on a weekend trip on outbound on Friday, return on Sunday posted with lower status bonus, then re-adjusted a few days later after the new status was fully through the system, or some kind of process ran
- On a non-USA to USA address change: Left US in 2013 (before $-based earning), changed my address back to US in 2015 sometime, or maybe was early '16. Hit status while abroad, but most on * carriers. When I changed my address back, all flights, going back to the start of $-based credit, were automatically lowered to silver earning (from gold or plat, can't even remember) since my spend was only at silver level, even though it was for years I was not in the US. Had to call to get those re-instated. Same deal with my wife.
So it is possible that it will auto-adjust on its own, just may take a few days. If not, definitely call.
- In the old days when all flights were credited based on distance (though was likely pre-merger), I did have bonuses auto-adjust when a new flight posted. i.e. hit a new status level on a weekend trip on outbound on Friday, return on Sunday posted with lower status bonus, then re-adjusted a few days later after the new status was fully through the system, or some kind of process ran
- On a non-USA to USA address change: Left US in 2013 (before $-based earning), changed my address back to US in 2015 sometime, or maybe was early '16. Hit status while abroad, but most on * carriers. When I changed my address back, all flights, going back to the start of $-based credit, were automatically lowered to silver earning (from gold or plat, can't even remember) since my spend was only at silver level, even though it was for years I was not in the US. Had to call to get those re-instated. Same deal with my wife.
So it is possible that it will auto-adjust on its own, just may take a few days. If not, definitely call.