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Originally Posted by jsloan
(Post 34336195)
That display is not to be trusted. You're not supposed to have jumped up, and there's a good chance you didn't. :) Sadly, for three-class planes, it seems that the list doesn't match what the computer actually does.
It'd be nice if the agent had called you up to let you know that the only available seat was an aisle and asked if you wanted it. Unfortunately, not all agents will do that, as you discovered. :( The only available upgrade was a MIDDLE seat not even aisle. |
I have a TATL itinerary tomorrow. First segment is domestic and I’m #1 on the upgrade list with 2 bulkhead seats not assigned. Currently have an exit row seat which I much prefer over a bulkhead. I’m #3 on the TATL upgrade list with 8 seats unassigned. I called yesterday and asked an agent to remove the CPU request for the domestic leg, which she said she did. I’m still showing as #1 on the domestic upgrade list with the CPU request in place.
Should I call and request it be removed again? I still have about 28 hours before my 1st leg, but I don’t want to do anything that might impact the other upgrade requests. |
You can definitely ask to be removed from CPU consideration for that one segment.
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Thanks, I thought so. However, after 3 calls trying to accomplish this, I’m giving up.
Call #1 yesterday, resulted in no change. Call #2, 10 minutes ago, the agent removed me from the domestic segment AND the TATL segments. I emphasized several times that I only wanted to be removed from the domestic segment upgrade list. She confirmed that was what she did. :confused::confused: Call #3 , 5 minutes ago, I explained the whole situation to the 3rd agent and she got me reinstated to the TATL segment. But, now I’m also back on the domestic segment list!!! :confused::td: I’m afraid to try again because who knows what would happen next. 🤷♂️ |
Originally Posted by FLYMSY
(Post 34641143)
the agent removed me from the domestic segment AND the TATL segments .
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Originally Posted by FLYMSY
(Post 34640755)
I have a TATL itinerary tomorrow. First segment is domestic and I’m #1 on the upgrade list with 2 bulkhead seats not assigned. Currently have an exit row seat which I much prefer over a bulkhead. I’m #3 on the TATL upgrade list with 8 seats unassigned. I called yesterday and asked an agent to remove the CPU request for the domestic leg, which she said she did. I’m still showing as #1 on the domestic upgrade list with the CPU request in place.
Should I call and request it be removed again? I still have about 28 hours before my 1st leg, but I don’t want to do anything that might impact the other upgrade requests. |
FT United forum has a few FAs and pilots who are occasional posters. It would be nice if an experienced phone agent was a regular contributor to add knowledge in these cases. Someone who could actually explain the process so we can explain it to a less experienced agent - agents probably don’t get too many requests to be removed from CPU list. I definitely have had success in being removed from CPU consideration for a particular segment while being left in place for another.
I may be strange, but I have zero interest in a CPU from a E+ window seat to a single-aisle F seat on a red eye Hawaii to West Coast. I can lean against the window to sleep better in E than in F on narrow-bodies. So yeah, CPU me LAX-LAS, but no thanks for that redeye HNL-LAX CPU |
Originally Posted by Repooc17
(Post 34641194)
Experience tells me the those open seats will be occupied prior to door closure.
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