Go Back  FlyerTalk Forums > Miles&Points > Airlines and Mileage Programs > United Airlines | MileagePlus
Reload this Page >

Will you be able to deplane if you divert to your destination airport?

Community
Wiki Posts
Search

Will you be able to deplane if you divert to your destination airport?

Thread Tools
 
Search this Thread
 
Old Sep 5, 2017, 11:03 am
  #16  
 
Join Date: Apr 2006
Location: ASE
Programs: UA 1MM, AA1MM PLTPRO, Hertz PC, National EXC, Hyatt Explorist, Hilton/Marriott Gold, IHG Platinum
Posts: 3,357
Been diverted to COS several times and have seen passengers who so desired be allowed off the aircraft. ^

Only been diverted on AA one time to BUF going ORD-LGA. We sat in the penalty box, so nobody was allowed off.
UAPremierGuy is offline  
Old Sep 5, 2017, 11:03 am
  #17  
Moderator: United Airlines
 
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.997MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,859
As others have mentioned, this is a YMMV situation but it does happen. On a SFO--ATL flight 3-4 years ago, we were day time diverted to BNA due to ATL weather where the crew allowed BNA area resident with no check luggage to deplane. Note initially it was not clear if we were going to be connected to a jetway, if we had not, it would have been a no go. Wonder if the airline needs to pay extra for the use of a jetway in the case of a diversion.


Originally Posted by BThumme
... it sounded like they might have to actually fly back to LAX (I was on a MR, so figured free segments + miles, not complaining at all). ...
You would have been disappointed as typically there is no extra miles for a diversion or return to origin
http://www.flyertalk.com/forum/unite...n-airport.html
WineCountryUA is offline  
Old Sep 5, 2017, 11:06 am
  #18  
FlyerTalk Evangelist
 
Join Date: Apr 2010
Location: LFT
Programs: AA Plat, lots of AA, AS, DL, UA miles, former top level CO Elite (sigh...)
Posts: 10,795
Several years ago we were on board an AA flight from MIA to DFW that diverted to SAT due to weather. Those folks who were traveling to SAT via DFW were allowed to deplane at SAT (but I'm not sure about their checked bags).
jlemon is offline  
Old Sep 5, 2017, 11:23 am
  #19  
 
Join Date: May 2005
Location: Dulles, VA
Programs: UA Life Gold, Marriott Life Titanium
Posts: 2,757
I've done this several times. GRU has frequently bad weather, and the UA 860/861 flight used to divert to GIG (my final destination) fairly frequently.

I've also hopped off in Richmond and drove back home when a flight was diverted from Dulles. When I used to fly US Air out of National, I would get diverted to BWI at least once a year due to the flight being late and not able to land at DCA due to engine noise.

One thing to definitely do is stop off at the gate to let them know the deal. I would think their could be an issue on your return flight if you hopped off in the inbound and somehow you got entered into the system as a no-show on reboarding. They could cancel your return at that point by mistake.
catocony is offline  
Old Sep 5, 2017, 11:25 am
  #20  
 
Join Date: Apr 2017
Location: GYY
Programs: IHG Platinum, Hilton Gold, SPG Gold, UA Gold
Posts: 18
Just this Saturday morning I was on a flight from ORD-SAN that diverted to OMA for a medical emergency. A passenger asked if she could get off (we were at a gate) and the flight attendant said she could, but wouldn't be allowed to re-board.
Kadomony is offline  
Old Sep 5, 2017, 11:33 am
  #21  
 
Join Date: Sep 2006
Location: Princeton, NJ; Lviv Ukraine
Programs: UA 3.6MM, AF/KL Lifetime Plat, BA Gold, AA 1MM, IC Spire RA, Kimpton IC, Marriott Plat, et alia
Posts: 2,732
My history: "It depends."
I had one flight where I had NRT-SFO-IAD-PHL and the SFO-IAD got diverted to EWR, which is just as close. In this case we did park at a jetway and they expected a hefty wait, and they let me off in EWR.
Other flights, they wouldn't let me off. Some times without a good reason.
But flight HKG-EWR 10 days ago was delayed and then had a stop in SFO to pick up more crew because the delay created a crew rest issue. We were in SFO for 5 hours, because it turned out to be a mechanical. But as we were not immigration cleared, they wouldn't let us leave, which makes sense.
vsevolod4 is offline  
Old Sep 5, 2017, 11:34 am
  #22  
 
Join Date: Jan 2003
Location: DEN
Programs: UA 1P-1MM, Marriott LT Titanium
Posts: 3,930
Originally Posted by Often1
Presuming that you are on a domestic (or pre-clearance) diversion and that you are on a gate as opposed to being refueled somewhere off a gate, there is absolutely no reason you can't separate
This. If you are at a gate, it's pretty easy. If you divert to an airport that has UA ground crew, you might be able to get transport to the terminal even if you are at a remote waiting area. If you divert to a station with no UA ground crew, the chances are slim (note that if UA doesn't operate out of an airport, you're probably not going to pull up to a jet bridge).

It all depends...
tods27 is offline  
Old Sep 5, 2017, 11:36 am
  #23  
 
Join Date: Jun 2006
Location: San Francisco
Programs: UA 1K, Citi Prestige, AMEX Platinum, SPG Gold
Posts: 720
I had friends flying into SFO who got diverted to OAK and said United wouldn't allow anyone to deplane, even though I would gladly have picked them up in Oakland. That said, they weren't particularly savvy fliers and might have checked bags, so I was left wondering if I could have gotten a different result in their shoes.

It was so long ago that I don't remember the details of United's excuse, but is it possible that they avoided paying a landing fee or something by holding the plane in a penalty box and not using any ground services or gates?
ftweb is offline  
Old Sep 5, 2017, 11:38 am
  #24  
 
Join Date: Dec 2007
Location: SFO
Programs: UA 1K and MM
Posts: 174
Originally Posted by t325
Yes, that does seem silly. Take the example yesterday. 582 got to ORD at 9:19 PM. If there was an STL passenger who missed his original connection, their only option would have been UAL 4665, scheduled to depart at 10:30 PM, but that was canceled. If it was not possible to de-plane in STL, anyone bound for STL would have been spending the night in ORD. I guess United could say that it was weather and it's not their problem. But if the initial diversion was due to MX, and there wasn't a later ORD-STL flight, they'd be on the hook for a hotel room all because of a stupid policy like that.
Last winter, I was flying SFO-PVG-HND on United, but due to headwinds we had to stop in NRT for refueling. When they announced the fueling stop, I actually thought I could just take my carryon and get off, but alas, we didn't even get to a gate, we taxied to a fueling place and took off after 20 minutes.

Due to the diversion and fueling stop my 4 hour layover in PVG was reduced to one hour. Luckily I made my connection to HND. It would have been crazy if the refueling delay had caused me to miss my connection to Tokyo, after having been there a few hours before!
94010flyer is offline  
Old Sep 5, 2017, 12:17 pm
  #25  
 
Join Date: Oct 2003
Location: Traveling the World
Posts: 6,075
If I was on a flight originally going to SFO but we diverted to SJC my home you can be damn straight I am getting off at SJC which is a reason to maybe not book a ride and just use Uber/Lyft for the home ride. Everyone else would more than likely be bused to SFO and they would retrieve their luggage at SJC.

For me I would just head home and inform the airline that I don't need the bus.
danielonn is offline  
Old Sep 5, 2017, 12:30 pm
  #26  
 
Join Date: Dec 2009
Location: COS
Programs: UA Gold/1.5MM (several years running now!), Marriott LTTE, Hertz Prez
Posts: 1,899
Originally Posted by mrswirl
I live between COS and DEN and frequently do the short flight. While I personally have never been diverted I have heard it's not uncommon for diverted flights to let people off if desired to make their own arrangements. UA is typically very accommodating during IRROPS and will usually work with you if it saves time & effort to your final destination.
Admittedly it's been some years, but at least twice that I can recall I've been diverted from DEN to COS, with COS as my final destination. Wound up sitting on the ground endlessly, eventually hopping up to DEN, and rebooking for a later DEN->COS. Extremely frustrating, to say the least. And anybody who's experienced with this route knows how much fun it can be on any old day, let alone a severe weather day - to do it twice in a row, needlessly no less, is absurd.
CCIE_Flyer is offline  
Old Sep 5, 2017, 12:42 pm
  #27  
 
Join Date: Jul 2008
Location: YVR
Programs: OZ Diamond, Jiffypark Manhattan Gold
Posts: 4,485
I would say it'd be case by case.

If you have checked baggage, the airline would do everything they could to avoid it in the interest of saving time. However, if the plane is on the ground for like 2 hours already, it might be the case where you could talk them into giving you your bag.

If you've got carry on only and they let you deplane, at that point they can't really force you back on. You'll forfeit miles and the rest of your booking (if there is any other than the connecting leg) but it shouldn't be an issue.
drvannostren is offline  
Old Sep 5, 2017, 12:51 pm
  #28  
 
Join Date: Oct 2012
Location: YYC
Programs: AC SE
Posts: 2,343
Originally Posted by EWR764
YYZ is a preclearance airport, and all pax on a YYZ-ORD flight are already considered domestic so there are no customs issues.
It's not correct to say that there are no customs issues here. Pre cleared flights travel with an approval that specifies point of departure and point of disembarkation. The flight can only disembark at the airport specified so even if the airline wanted to let pax off, they're not permitted without customs approval. There is a process for the airline to request approval from CBP to disembark at an alternate destination, but airlines generally don't want to go down that path unless they don't have other options.

Here's a thread with the more details on the customs considerations
http://www.flyertalk.com/forum/air-c...er-flight.html
gcashin is offline  
Old Sep 5, 2017, 1:00 pm
  #29  
A FlyerTalk Posting Legend
 
Join Date: Aug 2002
Programs: UALifetimePremierGold, Marriott LifetimeTitanium
Posts: 71,114
Agree it can be case by case.

I wasn't diverted, but flying LAX-ORD-GRR. ORD got hit w/ major winter storm & flights before/after my connecting flight to GRR were canceled. Mine showed still going, but I knew it probably would get canceled, as it was continually pushed back, & I'd end up overnighting at ORD. I talked to gate agent & said tell me the truth, do you think it's going to go? Because if not I can scramble into downtown Chicago & catch Amtrak home, but there's only 1 Amtrak & I'll be cutting it close so I pretty much have to know now. I do have checked luggage, but I'll drive to GRR from home & get it tomorrow when flights resume/realize you don't have to have it delivered to me. Agent, said take Amtrak. I got on the blue line & 10 minutes later got the UA update saying my flight was canceled. Of course if I had been in a diverted situation w/ checked luggage, that wouldn't have worked (unless it was a long diversion & they had time to offload luggage).

I've also been in 2 diversions, where one was ok w/ letting us deplane w/ carry-on & one said no.

Cheers.
SkiAdcock is offline  
Old Sep 5, 2017, 1:06 pm
  #30  
 
Join Date: Jul 2012
Location: Canada
Programs: BA Gold (OWE), Star Alliance Gold, Hilton Diamond
Posts: 2,194
Originally Posted by theflyingguyblog
I've looked around a bit online, and found a few threads on this topics. It seems to me that the general consensus was a no in almost any scenario. The main reason I found was that since airlines are only designated to fly the planned route, they therefore can't let passengers use a diversion city as their final destination. Seems silly to me.

-The Flying Guy
I was on a flight to PSP (Palm Springs) from YYC but got diverted to Los Angeles and was allowed to get off in Los Angeles, but maybe Canadian airlines have different rules.
reclusive46 is offline  


Contact Us - Manage Preferences - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.