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Old Sep 7, 2018, 5:07 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: WineCountryUA
UA Travel Bundles
Bundles offers are customized to your trip and may include a combination of:
  • Economy Plus seating
  • A standard checked bag
  • Premier Access®
  • A United ClubSM trip pass
  • Extra award miles
  • United Travel Options bundles are services that are separate from and in addition to the base fare.
  • Travel Options bundles on their own are nonrefundable in whole or part, unless otherwise noted in these terms and conditions. However, certain changes to the associated ticket may result in a refund for the bundle.
  • Bundles are sold by direction of travel and apply to all travelers on the reservation. Features of the bundle only apply to purchased flights.
  • Bundles may include Economy Plus seating, one standard checked bag, Premier Access® (priority check-in, priority security lane access where available, and priority boarding), United Club℠ trip pass, seat assignment (preferred seating and United Economy®), Wi-Fi Day Pass and/or extra award miles.
  • Travel Options bundles are only available on trips with all flights marketed and operated by United or United Express®.
  • Due to limited availability of certain features, it is possible that your purchased bundle will not include all features in all instances. Available features will be shown before you complete your purchase. The bundle price will only include features that are available when purchasing.
  • Your receipt will show the individual values of the features in the bundle.
  • The standard checked bag feature will grant travelers one standard checked bag at 50 lbs. (23 kg) added to their allowance for the associated trip, including any baggage benefits from MileagePlus Premier® status, a checked baggage subscription or purchasing a ticket with certain credit cards. It does not cover any additional charges due to overweight or oversized baggage.
  • With the purchase of extra award miles, travelers will receive 500 extra award miles when purchasing tickets for travel entirely within the 48 continental United States or 1,000 extra award miles when purchasing tickets for other travel. The miles will be deposited in the travelers' MileagePlus account within 48 hours after departure of the first flight with the Travel Options bundle. All travelers must enter their MileagePlus numbers in the reservation prior to departure to receive the extra miles. Members will continue to earn award miles and bonus award miles based on fare class purchased and Premier status.
  • Extra award miles are subject to all MileagePlus terms and conditions.
  • Priority baggage handling is not included with Premier Access purchase (either purchased on its own or as part of a Travel Options bundle).
  • A United Club trip pass grants a traveler access to all available United Club locations, not including United Arrivals Lounges and United Polaris® lounges. You can use the pass at the departing, connecting and arriving airports for one direction of travel, although some lounges may not be accessible after landing on international itineraries. The pass is only good for the person named on the boarding pass (no guests) and expires upon completion of the trip.
  • Travelers under 18 cannot use a United Club trip pass unless they're accompanied by a traveler over 18 on the same reservation. All United Club terms and conditions apply during your visits to United Club locations.
  • An Economy Plus purchase reserves a seat within the Economy Plus seating area. Specific seat assignments are not guaranteed.
  • If Economy Plus is part of the purchased bundle, MileagePlus members will earn Premier qualifying points (PQP) for the Economy Plus portion upon completion of travel. PQP from Economy Plus are credited to the member who travels in the Economy Plus seat.
  • Bundles with a seat assignment are only available to Basic Economy passengers to reserve a seat within the Economy section, including preferred seating and United Economy seating. Specific seat assignments are not guaranteed.
  • If a bundle includes a seat assignment for Basic Economy, refunds are processed automatically after scheduled departure in the event of flight cancellation or change to a different flight.
  • A Wi-Fi Day Pass purchase provides a limited license to access United’s onboard network on Wi-Fi equipped United aircraft.
  • A Wi-Fi Day Pass only applies to internet access on flights operated by United or United Express® that depart within the applicable subscription period and region. When using the internet on another airline, you will be subject to the other airline’s internet policies and fees.
  • Streaming services are not included in your Wi-Fi Day Pass.
  • After the limited term has expired, the Wi-Fi Day Pass representing this license can no longer be used and has no value.
  • Wi-Fi Day Pass license may only be used by one passenger on a flight and on one device at a time.
  • The Wi-Fi Day Pass licensee’s MileagePlus® number must be used when signing into the United Wi-Fi portal on board to use the day pass license.
  • Offer subject to change without notice.
If my ticket already includes a free bag, is the bundle offer for an additional bag?
YesThe standard checked bag feature will grant travelers one standard checked bag at 50 lbs. (23 kg) added to their allowance for the associated trip, including any baggage benefits from MileagePlus Premier® status, a checked baggage subscription or purchasing a ticket with certain credit cards. It does not cover any additional charges due to overweight or oversized baggage.

Purchasing after initial purchase -- try -- http://offers.united.com/

UA Travel Bundle Frequently Ask Questions

Where can I buy a United Travel Options bundle?

You can purchase a Travel Options bundle when you book travel on united.com or on the United app. If you select United Economy® seating when choosing your flights, available bundles will be displayed on the Review Trip Itinerary page. Bundles are also available after your booking through My trips.

What determines the bundle offers I see when booking?

Travel Options bundles are customized based on your trip, and could include any combination of products. The more products you buy together, the more you'll save on them.

Are any flights not eligible for Travel Options bundles?

Bundles are not available on codeshare and mixed-airline trips. Premium cabin and mixed-cabin itineraries and select itineraries to international destinations may have limited bundle availability.

If I'm traveling with my family, can I buy a Travel Options bundle for just one of us?

No, Travel Options bundles apply to all travelers on a reservation.

How do I use the travel perks in my Travel Options bundle?

Your purchase is linked to your reservation, so you just need the confirmation number to check in and then your boarding pass to enjoy the individual United Travel Options products.
  • Economy Plus® seating: You can select any available Economy Plus seat at any time after purchase and before travel by going to My trips. You can also change your Economy Plus seat at any time at no additional cost.
  • Standard checked bag: After purchasing a bundle that includes a standard checked bag, your baggage allowance will be increased by one. During check-in, the applicable baggage service charge will automatically be processed as $0.
  • Premier Access®: Premier Access includes dedicated airport check-in lines, exclusive security lanes and priority boarding. Our system will automatically apply "Premier Access" to your reservation, and it will be noted on your boarding pass. Show your boarding pass at the Premier Access check-in and security lines for access. You will automatically be assigned to boarding group 2, unless your MileagePlus status grants a higher boarding priority.
  • United Club℠ trip pass: A United Club trip pass grants a traveler access to all available United Club locations, not including United Arrivals Lounges, United Global First℠ Lounges and United Polaris® lounges. You can use the pass at the departing, connecting and arriving airports for one direction of travel, although some lounges may not be accessible after landing on international itineraries. The pass is only good for the person named on the boarding pass (no guests) and expires upon completion of the trip.
  • Seat assignment: You can select any available preferred seating or United Economy seat at any time after purchase and before check-in begins. You can also change your seat assignment at any time at no cost prior to check-in.
  • Extra award miles: The extra award miles will automatically post to your account within 48 hours after departure of the first flight included in your Travel Options bundle.
  • Wi-Fi Day Pass: The Wi-Fi Day Pass can be activated on your day of travel by logging into the United Wi-Fi portal with your MileagePlus credentials.

Can I get a refund for my Travel Options bundle if I no longer want it on my trip?

No, Travel Options bundles are nonrefundable unless otherwise noted in the terms and conditions, or if the ticket is refunded or canceled as permitted by the fare rules.

Will my Travel Options bundle be refunded if I cancel my trip?

Yes. In the event of a ticket refund or cancellation as permitted by the fare rules, Travel Options bundle purchases will be automatically refunded. If the bundle is partially used at the time of the refund, only the value of any unused Economy Plus and Premier Access features will be refunded.

What will happen if I purchased a Travel Options bundle but want to change my flights?

In the event of a voluntary change to a trip as permitted by the fare rules, the Travel Options bundle will be automatically refunded. If the bundle is partially used at the time of the change, only the value of any unused Economy Plus and Premier Access features of the bundle will be refunded. For a same-day change to a trip including a bundle, United will, if available, transfer the bundle to your new flight(s) free of charge. If your Travel Options bundle includes Economy Plus and we're unable to accommodate you in Economy Plus, the value of that feature, which is indicated on your receipt, will be automatically refunded after flight departure.

What happens to my Travel Options bundle if I get upgraded?

In the event of an upgrade, excluding Complimentary Premier® Upgrades, the bundle for the entire direction of travel, including the upgraded segment, will be automatically refunded. If the bundle is partially used at the time of the upgrade, only the value of any unused Economy Plus and Premier Access features of the bundle will be refunded. The refund will occur once the upgrade has cleared.

What happens if my itinerary changes due to a cancellation or schedule change?

In the event of any involuntary changes, such as rebooking due to a cancellation or schedule change, United will, if available, transfer the bundle to your new flight(s) free of charge. If your Travel Options bundle includes Economy Plus and we're unable to accommodate you in Economy Plus, the value of that feature, which is indicated on your receipt, will be automatically refunded after flight departure. If you are re-accommodated on another airline per United's policies, any Travel Options bundles for that portion of the itinerary will be automatically refunded. If the bundle is partially used at the time of the involuntary change, only the value of any unused Economy Plus and Premier Access features of the bundle will be refunded.

I purchased a Travel Options bundle that included Economy Plus, but I didn't get to sit in an Economy Plus seat. Will I receive a refund?

Yes. If we're unable to accommodate you in Economy Plus, the value of that feature, which is indicated on your receipt, will be automatically refunded after flight departure.

Are my Travel Options bundle purchases eligible for Premier® qualifying points (PQP)?

Only the Economy Plus feature of bundles count toward your PQP balance for Premier status qualification. MileagePlus members will earn PQP only on the Economy Plus portion of the bundle upon completion of travel. PQP from these purchases are credited to the account of the member who travels in the Economy Plus seat. The number of PQP earned is indicated on your receipt.

If I bought a checked bag, will I receive a refund if my baggage is damaged or lost?

If your additional standard checked bag is declared lost, damaged or destroyed by United in accordance with our baggage policies, you are eligible for a refund for the value of that feature as indicated on your receipt.

When will my extra award miles post to my MileagePlus account?

If you purchase extra award miles, they'll post to your account within 48 hours after departure of the first flight included in your Travel Options bundle. For additional support, please contact the MileagePlus Service Center to request a credit. Please have your ticket number ready.

I already get many benefits as a Premier member or with my United Travel Options subscriptions. Why should I buy a United Travel Options bundle?

Certain features of bundles may overlap with benefits from your Premier status, purchased subscriptions or United Club membership. Bundles are always in addition to any other benefits you may hold. The additional standard checked bag feature is on top of all your other allowances, allowing you one more standard checked bag. Also, keep in mind that your Premier or subscription benefits only apply on reservations on which you are one of the travelers and your status is active at the time of flight departure. You can purchase a Travel Options bundle for others not traveling with you or for yourself if your Premier status will expire before your flights.

I purchased my ticket with a credit card that includes some of the features of the Travel Options bundle. Why should I buy a bundle?

Some features of Travel Options bundles may overlap with benefits you get by purchasing your ticket using eligible MileagePlus credit cards. Features of bundles are always in addition to any other benefit you may already receive. The additional standard checked bag allowance is on top of all your other allowances, allowing you one more standard checked bag. Also, keep in mind that your credit card benefits only apply on tickets that were purchased with that specific card. You can purchase a Travel Options bundle to elevate your travel experience on trips not purchased with your MileagePlus credit card.

Do I need to be a MileagePlus member in order to purchase a bundle?

No, but to receive the extra award miles included in some bundle offers, your MileagePlus number must be associated with your reservation before the first flight on your itinerary departs.

I purchased the standard checked bag, Premier Access and/or United Club trip pass, but didn't use them. Can I receive a refund?

No, these features are always nonrefundable, unless the entire bundle is refunded as a result of certain changes to your ticket as listed in other answers above.

Can I buy a Travel Options bundle when traveling on a Basic Economy ticket?

Yes, Basic Economy tickets have access to bundles that include seat assignments (preferred seating and United Economy), a standard checked bag and/or United Club trip pass.

I purchased a Travel Options bundle that included a Wi-Fi Day Pass, but Wi-Fi onboard wasn’t working. Will I receive a refund?

We actively monitor for any flights with low connectivity and refund the Wi-Fi Day Pass portion of your Travel Options bundle the next day. If you don’t receive a refund, visit united.com/en/us/refunds to request one.



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Old Aug 3, 2018, 5:35 pm
  #91  
 
Join Date: Apr 2016
Programs: UA 1K 1MM, AA Gold, Marriott Titanium, Hilton Diamond, Hyatt Discoverist
Posts: 695
Originally Posted by WineCountryUA
That's the way I would interpret it -- one of the few cases of stacking benefits.
Wondering if anyone has put it to the test. If not, I'll be doing so this weekend. I will say that the United baggage calculator online after plugging in my reservation doesn't reflect a 4th bag free. Not sure if the online calculator IT is not up to snuff but I hope it's not gonna be a fight at the check in counter to get the 4th bag checked.

Last edited by VWang1111; Aug 3, 2018 at 5:39 pm Reason: Added more information about online baggage calculator
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Old Aug 3, 2018, 7:04 pm
  #92  
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I confirm that the 4th bag for a 1K is 70 lbs. System doesn't blink an eye at check-in (on the app) and the bag check-in clerks also didn't care.
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Old Aug 4, 2018, 10:34 am
  #93  
 
Join Date: Apr 2016
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Posts: 695
Originally Posted by aacharya
I confirm that the 4th bag for a 1K is 70 lbs. System doesn't blink an eye at check-in (on the app) and the bag check-in clerks also didn't care.
I'm not able to replicate this. Just checked in on the app today and when I select to check 4 bags, the system wants to collect $150.
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Old Aug 4, 2018, 11:12 am
  #94  
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Originally Posted by VWang1111


I'm not able to replicate this. Just checked in on the app today and when I select to check 4 bags, the system wants to collect $150.
And if the 4th bag is only 50 lbs, then it won't want to charge you?

Are you sure the 4th bag is still in the res (I've had issues with the bundle falling off in a reroute or in using an RPU).
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Old Aug 4, 2018, 1:50 pm
  #95  
 
Join Date: Apr 2016
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Originally Posted by aacharya
And if the 4th bag is only 50 lbs, then it won't want to charge you?

Are you sure the 4th bag is still in the res (I've had issues with the bundle falling off in a reroute or in using an RPU).
I'm not sure. I did have a RPU clear but when I click on the ticket receipt, it still shows the economy fare class with extra bag fee rather than R fare class and I can't figure how to add email and request receipt to try to sync the new ticket/receipt to show up on the new website.
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Old Aug 4, 2018, 9:18 pm
  #96  
 
Join Date: Feb 2015
Programs: united
Posts: 1,636
what is a "united club trip pass"?

I was booking a roundtrip ticket in domestic First, and the app offered me a "United Club Trip Pass" plus 500 miles for $88

If this is a one-time UC pass, it is a terrible deal. But if it is a pass for all the UC's on the trip it is a great deal.

Which is it

EDIT: Never mind. It is a pass for all UC's one way, and you have to pay it twice to get it both ways.

Last edited by dilanesp; Aug 4, 2018 at 9:24 pm
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Old Aug 4, 2018, 9:23 pm
  #97  
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Join Date: Sep 2003
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Originally Posted by dilanesp
I was booking a roundtrip ticket in domestic First, and the app offered me a "United Club Trip Pass" plus 500 miles for $88

If this is a one-time UC pass, it is a terrible deal. But if it is a pass for all the UC's on the trip it is a great deal.

Which is it?
Surely there must be some fine print somewhere that explains the details.

There is. Click on "Terms and Conditions" tab:

https://www.united.com/CMS/en-US/pro.../packages.aspx

Sounds like it's for one way (ie you'll need 2 trip passes if you want to access Clubs both ways on a round-trip):

"A United Club trip pass grants a traveler access to all available United Club locations, not including United Arrivals Lounges, United Global First℠ Lounges and United Polaris® lounges. You can use the pass at the departing, connecting and arriving airports for one direction of travel, although some lounges may not be accessible after landing on international itineraries. The pass is only good for the person named on the boarding pass (no guests) and expires upon completion of the trip."

Last edited by IAH-OIL-TRASH; Aug 4, 2018 at 9:31 pm
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Old Aug 4, 2018, 9:40 pm
  #98  
 
Join Date: Apr 2017
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The app bundle offers seem pretty terrible in general. Maybe they are starting conservative and will tune these?
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Old Aug 4, 2018, 10:43 pm
  #99  
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Join Date: Nov 2013
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Originally Posted by bost
The app bundle offers seem pretty terrible in general. Maybe they are starting conservative and will tune these?
They also tend to offer you benefits that you already have. When I had an E+ subscription they'd offer that, and will offer premier access and free bags to premiers. Either they're counting on people not knowing what benefits they already get or it's just not very sophisticated.
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Old Aug 5, 2018, 9:52 am
  #100  
 
Join Date: Apr 2016
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Posts: 695
Originally Posted by chrisl137
They also tend to offer you benefits that you already have. When I had an E+ subscription they'd offer that, and will offer premier access and free bags to premiers. Either they're counting on people not knowing what benefits they already get or it's just not very sophisticated.
The free bags are supposed to stack with your premier benefit according to my understanding of the T&C's on the website so it's not entirely useless. I will say attempting to use that extra checked bag benefit was a struggle and i'm not sure if the system wasn't programmed correctly but it took a supervisor and a bit of arguing along with a reading of the online T&C's before they finally relented after 20 minutes.
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Old Aug 8, 2018, 4:02 pm
  #101  
RNE
 
Join Date: Sep 2005
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Posts: 9,169
On August 1, I bought a Club trip-pass & RDM bundle. The next day I cancelled the reservation. United refunded the bundle fee in full but the RDMs are still in my account.
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Old Aug 8, 2018, 4:51 pm
  #102  
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Join Date: Sep 2008
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Posts: 12,521
Originally Posted by VWang1111
The free bags are supposed to stack with your premier benefit according to my understanding of the T&C's on the website so it's not entirely useless. I will say attempting to use that extra checked bag benefit was a struggle and i'm not sure if the system wasn't programmed correctly but it took a supervisor and a bit of arguing along with a reading of the online T&C's before they finally relented after 20 minutes.
It was your RPU that undid it. That is a glitch in the system.
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Old Sep 7, 2018, 12:16 pm
  #103  
 
Join Date: Sep 2009
Location: HSV
Programs: Silver MileagePlus, Diamond Hilton
Posts: 672
Can someone clarify if they know that if you add the United club bundle it will guarantee you access to the UC on your reservation booked or are they just selling you a day pass like the CC sends which could possibly get you denied if it’s crowded?
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Old Sep 7, 2018, 3:33 pm
  #104  
RNE
 
Join Date: Sep 2005
Location: JZRO
Posts: 9,169
Originally Posted by COEWR2587
Can someone clarify if they know that if you add the United club bundle it will guarantee you access to the UC on your reservation booked or are they just selling you a day pass like the CC sends which could possibly get you denied if it’s crowded?
There's no guarantee. A bundle pass can be denied because of overcrowding. Worse, unlike the CC passes, the bundle pass becomes worthless if it's not used during the travel for which it was purchased. Whereas the CC pass remains usable until it's used or expires.
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Old Nov 26, 2018, 7:24 pm
  #105  
 
Join Date: Mar 2014
Location: PWM
Programs: AA Plat
Posts: 1,335
$80 Club Passes!

UA is offering a club pass to visit a single lounge for $80! Day passes are "only" $59. Do they think people are stupid? I suppose the better question is how many of these one-and-done passes have they sold? There's a sucker born every minute. #RevenuePositive .
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