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UA Travel Bundles
Bundles offers are customized to your trip and may include a combination of:
YesThe standard checked bag feature will grant travelers one standard checked bag at 50 lbs. (23 kg) added to their allowance for the associated trip, including any baggage benefits from MileagePlus Premier® status, a checked baggage subscription or purchasing a ticket with certain credit cards. It does not cover any additional charges due to overweight or oversized baggage. Purchasing after initial purchase -- try -- http://offers.united.com/ UA Travel Bundle Frequently Ask Questions Where can I buy a United Travel Options bundle?You can purchase a Travel Options bundle when you book travel on united.com or on the United app. If you select United Economy® seating when choosing your flights, available bundles will be displayed on the Review Trip Itinerary page. Bundles are also available after your booking through My trips.What determines the bundle offers I see when booking?Travel Options bundles are customized based on your trip, and could include any combination of products. The more products you buy together, the more you'll save on them.Are any flights not eligible for Travel Options bundles?Bundles are not available on codeshare and mixed-airline trips. Premium cabin and mixed-cabin itineraries and select itineraries to international destinations may have limited bundle availability.If I'm traveling with my family, can I buy a Travel Options bundle for just one of us?No, Travel Options bundles apply to all travelers on a reservation.How do I use the travel perks in my Travel Options bundle?Your purchase is linked to your reservation, so you just need the confirmation number to check in and then your boarding pass to enjoy the individual United Travel Options products.
Can I get a refund for my Travel Options bundle if I no longer want it on my trip?No, Travel Options bundles are nonrefundable unless otherwise noted in the terms and conditions, or if the ticket is refunded or canceled as permitted by the fare rules.Will my Travel Options bundle be refunded if I cancel my trip?Yes. In the event of a ticket refund or cancellation as permitted by the fare rules, Travel Options bundle purchases will be automatically refunded. If the bundle is partially used at the time of the refund, only the value of any unused Economy Plus and Premier Access features will be refunded.What will happen if I purchased a Travel Options bundle but want to change my flights?In the event of a voluntary change to a trip as permitted by the fare rules, the Travel Options bundle will be automatically refunded. If the bundle is partially used at the time of the change, only the value of any unused Economy Plus and Premier Access features of the bundle will be refunded. For a same-day change to a trip including a bundle, United will, if available, transfer the bundle to your new flight(s) free of charge. If your Travel Options bundle includes Economy Plus and we're unable to accommodate you in Economy Plus, the value of that feature, which is indicated on your receipt, will be automatically refunded after flight departure.What happens to my Travel Options bundle if I get upgraded?In the event of an upgrade, excluding Complimentary Premier® Upgrades, the bundle for the entire direction of travel, including the upgraded segment, will be automatically refunded. If the bundle is partially used at the time of the upgrade, only the value of any unused Economy Plus and Premier Access features of the bundle will be refunded. The refund will occur once the upgrade has cleared.What happens if my itinerary changes due to a cancellation or schedule change?In the event of any involuntary changes, such as rebooking due to a cancellation or schedule change, United will, if available, transfer the bundle to your new flight(s) free of charge. If your Travel Options bundle includes Economy Plus and we're unable to accommodate you in Economy Plus, the value of that feature, which is indicated on your receipt, will be automatically refunded after flight departure. If you are re-accommodated on another airline per United's policies, any Travel Options bundles for that portion of the itinerary will be automatically refunded. If the bundle is partially used at the time of the involuntary change, only the value of any unused Economy Plus and Premier Access features of the bundle will be refunded.I purchased a Travel Options bundle that included Economy Plus, but I didn't get to sit in an Economy Plus seat. Will I receive a refund?Yes. If we're unable to accommodate you in Economy Plus, the value of that feature, which is indicated on your receipt, will be automatically refunded after flight departure.Are my Travel Options bundle purchases eligible for Premier® qualifying points (PQP)?Only the Economy Plus feature of bundles count toward your PQP balance for Premier status qualification. MileagePlus members will earn PQP only on the Economy Plus portion of the bundle upon completion of travel. PQP from these purchases are credited to the account of the member who travels in the Economy Plus seat. The number of PQP earned is indicated on your receipt.If I bought a checked bag, will I receive a refund if my baggage is damaged or lost?If your additional standard checked bag is declared lost, damaged or destroyed by United in accordance with our baggage policies, you are eligible for a refund for the value of that feature as indicated on your receipt.When will my extra award miles post to my MileagePlus account?If you purchase extra award miles, they'll post to your account within 48 hours after departure of the first flight included in your Travel Options bundle. For additional support, please contact the MileagePlus Service Center to request a credit. Please have your ticket number ready.I already get many benefits as a Premier member or with my United Travel Options subscriptions. Why should I buy a United Travel Options bundle?Certain features of bundles may overlap with benefits from your Premier status, purchased subscriptions or United Club membership. Bundles are always in addition to any other benefits you may hold. The additional standard checked bag feature is on top of all your other allowances, allowing you one more standard checked bag. Also, keep in mind that your Premier or subscription benefits only apply on reservations on which you are one of the travelers and your status is active at the time of flight departure. You can purchase a Travel Options bundle for others not traveling with you or for yourself if your Premier status will expire before your flights.I purchased my ticket with a credit card that includes some of the features of the Travel Options bundle. Why should I buy a bundle?Some features of Travel Options bundles may overlap with benefits you get by purchasing your ticket using eligible MileagePlus credit cards. Features of bundles are always in addition to any other benefit you may already receive. The additional standard checked bag allowance is on top of all your other allowances, allowing you one more standard checked bag. Also, keep in mind that your credit card benefits only apply on tickets that were purchased with that specific card. You can purchase a Travel Options bundle to elevate your travel experience on trips not purchased with your MileagePlus credit card.Do I need to be a MileagePlus member in order to purchase a bundle?No, but to receive the extra award miles included in some bundle offers, your MileagePlus number must be associated with your reservation before the first flight on your itinerary departs.I purchased the standard checked bag, Premier Access and/or United Club trip pass, but didn't use them. Can I receive a refund?No, these features are always nonrefundable, unless the entire bundle is refunded as a result of certain changes to your ticket as listed in other answers above.Can I buy a Travel Options bundle when traveling on a Basic Economy ticket?Yes, Basic Economy tickets have access to bundles that include seat assignments (preferred seating and United Economy), a standard checked bag and/or United Club trip pass.I purchased a Travel Options bundle that included a Wi-Fi Day Pass, but Wi-Fi onboard wasn’t working. Will I receive a refund?We actively monitor for any flights with low connectivity and refund the Wi-Fi Day Pass portion of your Travel Options bundle the next day. If you don’t receive a refund, visit united.com/en/us/refunds to request one. |
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