Fare Not Combinable?
May 2, 2017, 10:11 pm
#1
Original Poster
Join Date: Sep 2008
Programs: UA 1K, Marriott Gold, Hilton Gold, Starwood Gold
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Fare Not Combinable?
Tried booking a roundtrip ticket - outbound UA and return TK, and was told that the fares are not combinable and that United can't book TK flights. HU. Notice the flight even though there's no price and wasn't ticketed was saved under my reservations and has a confirmation #. HUACA. This time I am told it's not ticketable because 1) the TK flight doesn't exist (not true in fact they fly this route multiple times a day). 2) Not combinable. 3) UA can't book TK over the water?
Anyone able to explain to me what actually happened?
Anyone able to explain to me what actually happened?
May 2, 2017, 10:26 pm
#4
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May 2, 2017, 10:29 pm
#5
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Location: Austin, TX
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Tried booking a roundtrip ticket - outbound UA and return TK, and was told that the fares are not combinable and that United can't book TK flights. HU. Notice the flight even though there's no price and wasn't ticketed was saved under my reservations and has a confirmation #. HUACA. This time I am told it's not ticketable because 1) the TK flight doesn't exist (not true in fact they fly this route multiple times a day). 2) Not combinable. 3) UA can't book TK over the water?
Anyone able to explain to me what actually happened?
Anyone able to explain to me what actually happened?
Most discount UA fares have restrictions that limit combinability with other fares, and most restrict the overwater flight to UA or a joint-venture partner. (TK isn't).
Last edited by jsloan; May 2, 2017 at 10:29 pm Reason: Corrected typo
May 2, 2017, 10:51 pm
#6
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UA most certainly can book TK flights. That doesn't mean they are able to book all TK fares, but they have the ability to book flights, i.e., there should be an interline agreement for UA to sell.
It's likely one of the following:
- Agent was being truthful, and for whatever reason, the UA/TK fares you wanted aren't combinable. Very possible, especially since it seems two different agents said this
- TK has a plating restriction on the fare you were looking for - and UA can't book the fare you want, but can book a full fare (very common with a number of partners these days)
It's likely one of the following:
- Agent was being truthful, and for whatever reason, the UA/TK fares you wanted aren't combinable. Very possible, especially since it seems two different agents said this
- TK has a plating restriction on the fare you were looking for - and UA can't book the fare you want, but can book a full fare (very common with a number of partners these days)
May 3, 2017, 12:55 am
#8
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Not the end of the world, but was frustrating. I'm trying to use all the Flyertalk tricks I learn, and then I run into road blocks like this. I never received a price for the flight, but the difference between all TK and all United was 4K.
May 3, 2017, 1:00 am
#9
Join Date: Sep 2011
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Strange, but if that's the rule...
Business Class. I found the fare on ITA, but never was able to get ITA to put both of them together. Separately the outbound was 2,000 on United and the return on United was $7,000. I found a TK flight that had the outbound 3,000 and return for $2,000 so I was trying to combine the fares.
.
Business Class. I found the fare on ITA, but never was able to get ITA to put both of them together. Separately the outbound was 2,000 on United and the return on United was $7,000. I found a TK flight that had the outbound 3,000 and return for $2,000 so I was trying to combine the fares.
.
May 3, 2017, 1:23 am
#10
Join Date: Dec 2009
Posts: 350
I don't mean to be overly sarcastic, but 2 agents said it wasn't combinable. Several on this thread pointed that out. Then everyone came up w many hypothesis and tricks...but the simple answer is probably it - the fare just isn't combinable.
May 3, 2017, 1:45 am
#11
Join Date: Sep 2011
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Pretty plain and simple to me.
May 3, 2017, 7:34 am
#12
Join Date: Dec 2006
Location: Silicon wasteland
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What does ITA say? If you can get the fare created there, it's a good bet somebody can issue it.
May 3, 2017, 7:38 am
#13
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May 3, 2017, 8:17 am
#14
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Very unlikely to price well. Typically international premium tickets don't do that sort of thing well.
May 3, 2017, 8:29 am
#15
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People blame UA for this, it's not UA's call. If you see a very cheap business class fare, and it's not one of the JV partners, chances are it can't be purchased on UA stock. Same is true for the cheap SK TATL fares.