Sept. 2016: Another passenger "ripped" from her Business Seat
Apr 26, 2017, 10:49 pm
#77
Join Date: Jan 2016
Programs: UA 1K; *G, AA Plat
Posts: 1,700
Apr 26, 2017, 11:36 pm
#78
FlyerTalk Evangelist
Join Date: Dec 2006
Location: Pacific Northwest
Programs: UA Gold 1MM, AS 75k, AA Plat, Bonvoyed Gold, Honors Dia, Hyatt Explorer, IHG Plat, ...
Posts: 16,857
I have been "kicked into" a TPAC J seat twice (op up). Once at the gate and once 30 mins into a flight. So if I ever get downgraded, I guess they would have picked the right guy. Not that I would like it...
Apr 26, 2017, 11:53 pm
#79
FlyerTalk Evangelist
Join Date: Nov 2014
Location: MSP
Programs: DL PM, UA Gold, WN, Global Entry; +others wherever miles/points are found
Posts: 14,423
Apr 27, 2017, 6:48 am
#80
Join Date: Jul 2011
Programs: AA Plat, UA 1K>Plat>moving to Silver
Posts: 2,090
Once, on a domestic that had been upgraded with a cert, was bumped back to economy due to a broken seat. Got the cert back and $200. On a non-transcon domestic flight, it is not that big of a deal.
Apr 27, 2017, 9:17 am
#81
Suspended
Join Date: Oct 2011
Location: LAX
Programs: AAdvantage EXPLAT, Hilton Diamond, SPG/Marriott Gold, IHG Platinum, Citi Exec MC, Amex Plat
Posts: 1,443
What is the front line agent trying to accomplish by policing things like this? Isn't this WHQ's problem? Perhaps WHQ is quietly trying to squeeze a few bucks of incremental revenue while not trying to make a big deal out of it? Front line agents may have experience seeing customers, but they have a very localized view of things and lack the global view that folks at WHQ do have.