2017 Let's Eat - Polaris First & Polaris Business
Jun 24, 2017, 12:09 pm
#556
Moderator: Midwest, Las Vegas & Dining Buzz
Join Date: Jun 2001
Location: Chicago, Illinois
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On UA 5 a few days ago purser said definitively no more Grand Marnier (this despite the fact that it's still listed on the June menu). If true what sort of random bean-counting is this? Cutting one after-dinner drink off the menu while still leaving the other 3 (Amaretto, Bailey's, Courvoisier)? Very Jeff-era like. Two thumbs way down.
I asked for Buffalo Trace and she said they don't carry that intra-Asia. Also said no Glenfarclas either. She said that GM will be carried intra-Asia.
Go figure.
Jun 25, 2017, 6:40 am
#557
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June EWR-PEK/PVG
June 23 EWR-PEK
Jun 25, 2017, 2:49 pm
#558
Join Date: Jul 2013
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Jun 25, 2017, 3:04 pm
#559
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Jun 25, 2017, 3:36 pm
#560
Join Date: May 2012
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There is nothing wrong to self-serve the drinks unless you are in Korea. 
Jun 25, 2017, 5:50 pm
#561
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This placement of beverage and snack trays on the bulkhead shelves is just plain weird - it's not like people bring sleeping bags to their local McDonalds and park in front of the condiment dispensers - why does the same thing need to happen in Business Class?
Jun 25, 2017, 6:34 pm
#562
Join Date: Feb 2013
Posts: 66
No wine tasting
I recently took Polaris business class to and from Europe. Both ways the promised wine tasting wasn't available. They hand out the beverage list and its a lie. Only 1 of the 3 listed white wines was present on board. What kind of a tasting is that? When I .....ed to the FA, she retorted that it wasn't her fault and I should take my objections to customer service. It seems to me that United should be sued for false advertising for not delivering on their promises.
Jun 25, 2017, 9:32 pm
#563
Join Date: Nov 2014
Programs: UA 2MM
Posts: 1,679
I recently took Polaris business class to and from Europe. Both ways the promised wine tasting wasn't available. They hand out the beverage list and its a lie. Only 1 of the 3 listed white wines was present on board. What kind of a tasting is that? When I .....ed to the FA, she retorted that it wasn't her fault and I should take my objections to customer service. It seems to me that United should be sued for false advertising for not delivering on their promises.
What you are describing is the definition of a frivolous lawsuit "UA didn't have the wine I wanted so I want to sue them"
Jun 25, 2017, 10:24 pm
#564
Join Date: Jul 2013
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I recently took Polaris business class to and from Europe. Both ways the promised wine tasting wasn't available. They hand out the beverage list and its a lie. Only 1 of the 3 listed white wines was present on board. What kind of a tasting is that? When I .....ed to the FA, she retorted that it wasn't her fault and I should take my objections to customer service. It seems to me that United should be sued for false advertising for not delivering on their promises.
Jun 26, 2017, 6:51 am
#565
Join Date: May 2001
Posts: 4,772
Talk about back to he future. United never could seem to board wines to match the menu so they simply deleted the wine list altogether and referred instead to a choice of new or old world wines! I have never been on another airline that couldn't manage to board wines to match the menu.
Jun 26, 2017, 7:59 am
#566
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I recently took Polaris business class to and from Europe. Both ways the promised wine tasting wasn't available. They hand out the beverage list and its a lie. Only 1 of the 3 listed white wines was present on board. What kind of a tasting is that? When I .....ed to the FA, she retorted that it wasn't her fault and I should take my objections to customer service. It seems to me that United should be sued for false advertising for not delivering on their promises.
However, it isn't the cabin crews fault if they don't get everything they are supposed to because most likely they would be fired if they delayed the flight trying to get catering to bring every single item onboard because United's Supply Chain department doesn't know how to negotiate contracts with vendors and put severe penalties in place to ensure its caterers deliver adequate levels of service.
Jun 26, 2017, 10:03 am
#567
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It amazes me that good airlines can get fine wines onboard reliably, when such wines are in very short supply. Yet UA doesn't seem to be able to board mass-produced wine onboard with any consistency.
Jun 26, 2017, 10:28 am
#568
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Until turbulence hits and you're wiping 3 bottles of red wine off your pants. Why are the bottles put on a shelf in front of seated customers? They should be in the galley. Same with the snacks.
This placement of beverage and snack trays on the bulkhead shelves is just plain weird - it's not like people bring sleeping bags to their local McDonalds and park in front of the condiment dispensers - why does the same thing need to happen in Business Class?
This placement of beverage and snack trays on the bulkhead shelves is just plain weird - it's not like people bring sleeping bags to their local McDonalds and park in front of the condiment dispensers - why does the same thing need to happen in Business Class?
Jun 26, 2017, 10:34 am
#569
Join Date: Apr 2017
Programs: UA 1K
Posts: 29
Going from FRA or MUC in Polaris, how long does the flight have to be schedule for the menu to include the more substantial between meal hot snack availability?
Jun 26, 2017, 10:34 am
#570
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I've always seen beverages inside the galley to be served by crew, and the snacks were put on carts next to the exit doors - never in the passenger compartment, both with PMCO and post merger.