Last edit by: WineCountryUA
Prior Threads
2016 Let's Eat - Domestic/Canada/Latin America First, Business, & p.s. BusinessFirst
2015 Let's Eat - Domestic/Canada/Latin America First, Business, & p.s. BusinessFirst
2014 Let's Eat - Domestic/Canada/Latin America First, BusinessFirst, & Business Class
2013 Let's Eat - Domestic First, BusinessFirst, & Business Class
2016 Let's Eat - Domestic/Canada/Latin America First, Business, & p.s. BusinessFirst
2015 Let's Eat - Domestic/Canada/Latin America First, Business, & p.s. BusinessFirst
2014 Let's Eat - Domestic/Canada/Latin America First, BusinessFirst, & Business Class
2013 Let's Eat - Domestic First, BusinessFirst, & Business Class
2017 Let's Eat - United First, United Business, & p.s. Premium Service
#946
Join Date: Mar 2015
Location: New York, NY
Posts: 687
Way back when in 2016 (last year), when I was flying from LGA-DEN, we had three options, the great quiche (which my parents enjoyed), or a warm waffle with berries and ham (delicious), and an option of Cereal & Milk, all with fruit, yogurt. On the return, during lunch, there was the option of Lobster Mac & Cheese, Salmon with Lumb Crabmeat, and an Arugula Salad with Milanese Chicken Breast, with good salads and PDB, ramekin, and ice cream in an actual sundae bowl.
Three days ago, going there in the morning, it was the option of the same “protein” plate or a warm egg burrito, which looked terrible, without any yogurt, only fruit.
On the return, it was just the disgusting Panner, or Asian Noodle Salad, no variety, with a plated chocolate cake, not ice cream, but pretty good. Of course, PDB and nuts remained.
Overall, I’m not a fan of this devaluations, at all.
Three days ago, going there in the morning, it was the option of the same “protein” plate or a warm egg burrito, which looked terrible, without any yogurt, only fruit.
On the return, it was just the disgusting Panner, or Asian Noodle Salad, no variety, with a plated chocolate cake, not ice cream, but pretty good. Of course, PDB and nuts remained.
Overall, I’m not a fan of this devaluations, at all.
#947
Join Date: Sep 2011
Location: SFO / LHR
Programs: UA GS 2.2MM / UC / AS Gold 75K / Bonvoy Plat / Hilton Diamond
Posts: 1,028
SFO-OGG yesterday, 4:45pm departure
Cutbacks not showing as heavily here with the exception of two entree choices versus three that used to be offered.
PDB of choice, hot towels, warm nuts, single tray setup of salad (very fresh), pretzel bread, entree choice of salmon with quinoa or butternut squash manicotti. Better half and I had one of each, both were very good, the manicotti presented really well in new large Polaris servingware. Plenty of drink refills.
Vanilla bean gelado with chocolate sauce and whipped cream. Warm macadamia nut cookie prior to arrival. Great, attentive crew.
Cutbacks not showing as heavily here with the exception of two entree choices versus three that used to be offered.
PDB of choice, hot towels, warm nuts, single tray setup of salad (very fresh), pretzel bread, entree choice of salmon with quinoa or butternut squash manicotti. Better half and I had one of each, both were very good, the manicotti presented really well in new large Polaris servingware. Plenty of drink refills.
Vanilla bean gelado with chocolate sauce and whipped cream. Warm macadamia nut cookie prior to arrival. Great, attentive crew.
#948
FlyerTalk Evangelist
Join Date: Mar 2010
Location: DAY
Programs: UA 1K 1MM; Marriott LT Titanium; Amex MR; Chase UR; Hertz PC; Global Entry
Posts: 10,159
DAY->DEN
UAX Dinner
Nice light dinner on the UAX flight. Salad was fresh and the chicken was moist and tender. Excellent service by the FA. Other option was a salmon salad.
UAX Dinner
Nice light dinner on the UAX flight. Salad was fresh and the chicken was moist and tender. Excellent service by the FA. Other option was a salmon salad.
#949
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,461
Didn't Realize It Was So Bad!
SFO-ORD 6:40 a.m. departure. This flight is blocked at 4:17. I was shocked at the meal choices - a hummus plate (!) or some sort of breakfast sandwich with kale (!!). I passed, just had fruit and a biscuit. I was particularly annoyed b/c I'd had just a minor snack at Centurion lounge expecting a real breakfast on the flight.
Complained immediately to 1kvoice upon landing. (Also about inop wifi/streaming.) I'm seriously rethinking domestic carrier for paid F if these cuts hold.
Complained immediately to 1kvoice upon landing. (Also about inop wifi/streaming.) I'm seriously rethinking domestic carrier for paid F if these cuts hold.
#950
Join Date: Dec 2007
Location: Las Vegas
Programs: DL Platinum, AA Lifetime Gold, Hilton Diamond, Marriott Platinum, Radisson Premium
Posts: 6,638
SFO-ORD 6:40 a.m. departure. This flight is blocked at 4:17. I was shocked at the meal choices - a hummus plate (!) or some sort of breakfast sandwich with kale (!!). I passed, just had fruit and a biscuit. I was particularly annoyed b/c I'd had just a minor snack at Centurion lounge expecting a real breakfast on the flight.
Complained immediately to 1kvoice upon landing. (Also about inop wifi/streaming.) I'm seriously rethinking domestic carrier for paid F if these cuts hold.
Complained immediately to 1kvoice upon landing. (Also about inop wifi/streaming.) I'm seriously rethinking domestic carrier for paid F if these cuts hold.
Not to mention, who decided that these meals were appropriate? A "hummus plate" with fruit? A kale sandwich? These aren't breakfast items for most people...
#951
Join Date: Nov 2002
Location: SFO
Programs: UA 1K MM, Marriott Gold
Posts: 4,768
Same. This is the most incredibly short sighted thing they could do. An airline that improves a product dramatically only to make further cutbacks is an airline that does not know what it is doing.
Not to mention, who decided that these meals were appropriate? A "hummus plate" with fruit? A kale sandwich? These aren't breakfast items for most people...
Not to mention, who decided that these meals were appropriate? A "hummus plate" with fruit? A kale sandwich? These aren't breakfast items for most people...
#952
Join Date: Jun 2010
Location: Florida
Programs: United 1K, Marriott Ambassador, Hilton Gold
Posts: 673
As others have stated upthread, I will A) start to buy less F if these changes stick. Why bother when I can get a free meal + drink in the back B) write in after every flight with the downgraded catering. How they go from being the best of the big 3 (catering wise) to now the worst I just don't get.
#953
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,461
I was born and raised in the bay area and have no interest in this item To the extent it's a "San Francisco" item, it's what SF has regrettably become, not what it once was. After all, Joe's Special is an SF original.
And that's exactly my complaint. They should have had two real breakfast items. E.g., eggs or french toast. Or Eggs or cereal.
#955
Join Date: Nov 2002
Location: SFO
Programs: UA 1K MM, Marriott Gold
Posts: 4,768
I happened to be looking at old pics today and was sad when I found one of the quiche with tri-color potatoes, chicken sausage, fruit, and cinnamon roll. That was by far the peak of the domestic catering the past few years and one of the main reasons I was buying domestic F.
#956
FlyerTalk Evangelist
Join Date: Apr 2003
Programs: UA*Lifetime GS, Hyatt* Lifetime Globalist
Posts: 12,336
Dulles to SFO Breakfast flight Oct 8
#957
Join Date: Apr 2009
Programs: American EXP; British Airways Gold
Posts: 1,896
Just had that breakfast. Was pretty good.
#958
FlyerTalk Evangelist
Join Date: Oct 1999
Posts: 11,468
Was/is that this "egg white pastry kale" thing described above?
#959
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,461
Here's 1kvoice's response to my complaint about breakfast on SFO-ORD:
They gave me a $200 e-cert for this plus inop wifi/streaming, which I'm guessing (based on the consolidated comp thread) breaks down as $50 for the breakfast and $150 for wifi/streaming.
Flying back this afternoon and my plan is to hit America's Dog at ORD before departure.
I regret that you were disappointed in the breakfast choices and were expecting a hot breakfast. I will certainly forward your comments to our food division for review.
I had asked them to pass my complaint along to the people who make decisions about catering, which I suspect occurs above the "food division."They gave me a $200 e-cert for this plus inop wifi/streaming, which I'm guessing (based on the consolidated comp thread) breaks down as $50 for the breakfast and $150 for wifi/streaming.
Flying back this afternoon and my plan is to hit America's Dog at ORD before departure.
#960
Join Date: Jun 2010
Location: Florida
Programs: United 1K, Marriott Ambassador, Hilton Gold
Posts: 673
Yes. As I mentioned upthread, I think it actually tastes decent. My issue is that it's now being served on flights of all lengths, from EWR-Florida, to midcons, and now apparently 5+ hour transcons (as UA_Flyer posted above).
So much for menu variety.
So much for menu variety.