Multi-City GPU
Oct 14, 2016 | 11:25 am
#1
Original Poster
Join Date: Apr 2012
Programs: UA 1K, Hilton Diamond
Posts: 113
Multi-City GPU
Today I put together an itinerary via multi-citi and using GPU's for the available flights. When complete it used additional GPU's then in the past. So there were 6 legs and it calculated 12 GPU's for 2 people.
I called in and the nice lady I talked to did the same routing and it asked her for the 12 GPU's and she overrode it. She brought up the new mileage rules but said this shouldn't happen for revenue seats.
I did multi-city because when I put in the roundtrip with the same legs it said there was no R space but when done individually there was. The legs searched via mult-city or roundtrip were the same exact flights.
YMMV when getting customer service 1K to override the requested GPU's.
I called in and the nice lady I talked to did the same routing and it asked her for the 12 GPU's and she overrode it. She brought up the new mileage rules but said this shouldn't happen for revenue seats.
I did multi-city because when I put in the roundtrip with the same legs it said there was no R space but when done individually there was. The legs searched via mult-city or roundtrip were the same exact flights.
YMMV when getting customer service 1K to override the requested GPU's.
Oct 14, 2016 | 11:44 am
#2
Join Date: Apr 2012
Location: RDU
Programs: UA Silver, Marriott LTT, Avis President's Club
Posts: 1,542
You'd think if UA was making it mandatory to only use results provided they would increase the quality of the results. Now they penalize us for doing their work and finding the most logical routing.
In terms of the new rules for award routing I think MathewLAX said it best in his blog post:
In terms of the new rules for award routing I think MathewLAX said it best in his blog post:
By limiting the Excursionist Perk to within a single-region, stopovers in Japan on the way to China or Australia or a stop in Europe on the way to Asia or Africa is over. But you can fly from Munich to Istanbul for free on a round-trip award from Chicago to Shanghai. Go figure...
