Apr 10, 2016, 11:49 am
Last edit by: WineCountryUA
MileagePlus Car Rentals
Terms & Conditions Agreement between User and Rentalcars.com
MileagePlus Hotel Bookings..
Terms and Conditions - United Hotels
Hotel and Car Awards rules
Terms & Conditions Agreement between User and Rentalcars.com
MileagePlus Hotel Bookings..
Terms and Conditions - United Hotels
Hotel and Car Awards are available to a member who both (a) has an account address in one of the following countries and (b) is a Premier member, a United MileagePlus co-branded Cardmember (domestic or international) or select general members.
Countries eligible: Argentina, Aruba, Australia, Bahamas, Bahrain, Barbados, Belgium, Belize, Bermuda, Brazil, Canada, Cayman Islands, Chile, Colombia, Costa Rica, Denmark, Dominican Republic, Ecuador, El Salvador, Federated States of Micronesia, France, Germany, Greece, Guam, Guatemala, Honduras, Hong Kong, India, Indonesia, Ireland, Israel, Italy, Jamaica, Japan, Kuwait, Marshall Islands, Mexico, Nepal, Netherlands, Netherlands Antilles, New Zealand, Nicaragua, Norway, Palau, Panama, Peru, Philippines, Portugal, Puerto Rico, Singapore, Spain, Sweden, Switzerland, Taiwan, Thailand, Trinidad and Tobago, Turkey, United Arab Emirates, United Kingdom, United States, USVI, and Vietnam
Countries eligible: Argentina, Aruba, Australia, Bahamas, Bahrain, Barbados, Belgium, Belize, Bermuda, Brazil, Canada, Cayman Islands, Chile, Colombia, Costa Rica, Denmark, Dominican Republic, Ecuador, El Salvador, Federated States of Micronesia, France, Germany, Greece, Guam, Guatemala, Honduras, Hong Kong, India, Indonesia, Ireland, Israel, Italy, Jamaica, Japan, Kuwait, Marshall Islands, Mexico, Nepal, Netherlands, Netherlands Antilles, New Zealand, Nicaragua, Norway, Palau, Panama, Peru, Philippines, Portugal, Puerto Rico, Singapore, Spain, Sweden, Switzerland, Taiwan, Thailand, Trinidad and Tobago, Turkey, United Arab Emirates, United Kingdom, United States, USVI, and Vietnam
Consolidated MP hotel & car rentals awards Q&A, Experiences, ....
Nov 6, 2023, 2:35 pm
#121
Join Date: Aug 2012
Location: California
Programs: Star Alliance
Posts: 74
Booking hotels via United MileagePlus
I recently used my UA miles to book a hotel via MileagePlus. After the booking I see in the confirmation e-mail that UA uses Hotels.com for the booking. I typically don't like booking hotels/flights via third party (and in this case, via a third, third party) but this is a relatively low-risk local stay so I wanted to try it out. When I click on any of the reservation links on the email (for example, change/cancel reservation) I am taken directly to the Hotels.com website, where I don't currently have a user account. My question is, if any issues were to arise with this reservation, do I speak with UA or to Hotels.com? And would the hotel recognize my booking as being from UA or Hotels.com?
Nov 6, 2023, 4:54 pm
#122
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.997MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,859
Nov 14, 2023, 6:26 am
#123
Join Date: Jul 2012
Posts: 1,115
In case of issues, just call the number on the confirmation. It's Expedia's support desk, but the number is specific to United Hotels reservations and the computer will instruct the agent to answer the call with "United Hotels".