Last edit by: WineCountryUA
Welcome to this thread to ask your basic, simple questions about United Airlines, its operations, or the MileagePlus program. We know that the airline is complex and we’ve created this thread for new and veteran members to ask those basic questions about United Airlines that you think must have an easy answer but just can’t find it or aren’t sure where to look.
These are the two rules for this thread:
Additional tools for members seeking information about MileagePlus:
United MileagePlus Master Wiki
"New" United Airlines Forum Glossary
Here is a link to the earlier 2015's thread (now closed):
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2015 Thread]...
These are the two rules for this thread:
- Use this thread for a simple, basic question. Moderators may move posts to other threads if the question deserves its own thread.
- Any member who can post a constructive, patient answer is welcome to reply.
Additional tools for members seeking information about MileagePlus:
United MileagePlus Master Wiki
"New" United Airlines Forum Glossary
Here is a link to the earlier 2015's thread (now closed):
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2015 Thread]...
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2015 -Part II]...
#16
Join Date: Sep 2015
Programs: UA 1k
Posts: 103
I was promised to receive an ETC from a United representative within 3-5 business days, what are these ETC usually worth? Is it worth waiting for it to be e-maild before making my next booking?
#17
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,854
The agent usually tells you the amount. If it is compensation or a problems it could be $50 or $100 or .... up to $500 or higher (every rare). Impossible to guess.
#18
Join Date: Jan 2011
Location: HKG • Ex SFO, NYC
Programs: UA 1K, AA EXP; Marriott Amb; Hyatt Globalist; Shangri-la Diamond; IHG SpireAmb; Hilton D; Accor G
Posts: 3,319
A few years ago when I was flying LH very often as a UA*G, if the system did not recognize the elite status (usually had to be manually entered by LH staff upon sighting the FF card), this is what the BP would show.
However, as you have done this all in the LH system (and I assume they have updated their system by now), I would say that UA has either:
1. Not properly upgraded your wife to gold status yet.
2. Possibly given her a Platinum challenge?
or:
3. LH lost connectivity to their *A elite status database - or to United's database - whatever they are using to verify this.
Log into .bomb using your wife's account number and see what it says there, after which, we can probably guide you further.
I would say that if she shows no status on United's site, then might as well give them a call to find out what's going on...
However, as you have done this all in the LH system (and I assume they have updated their system by now), I would say that UA has either:
1. Not properly upgraded your wife to gold status yet.
2. Possibly given her a Platinum challenge?
or:
3. LH lost connectivity to their *A elite status database - or to United's database - whatever they are using to verify this.
Log into .bomb using your wife's account number and see what it says there, after which, we can probably guide you further.
I would say that if she shows no status on United's site, then might as well give them a call to find out what's going on...
#19
Join Date: Aug 2012
Location: SLC
Programs: DL FO, KM, & 1.7MM; UA nothing; HH♦; National EE
Posts: 6,344
Is there a current thread about seating in UA International 777 Business First? Apparently you can't search for 777 because it's too short. I've got a trip SFO-TPE in about a month, and I'm trying to decide on seats.
#20
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,854
place 3 character phrases in quotes -- "777" to search.
#21
Join Date: Aug 2012
Location: SLC
Programs: DL FO, KM, & 1.7MM; UA nothing; HH♦; National EE
Posts: 6,344
Thanks!
#22
Join Date: Jun 2013
Posts: 90
Here's my question — I'm still baffled about what mixed United/Star Alliance flights count for what. I'll be flying roundtrip from San Francisco to Stockholm on one ticket. It goes SFO-ORD on United, then ORD-ARN on SAS; then the return flight is ARN-CPH-SFO, all on SAS.
I'm assuming I'll get miles I can use on United for this. Does this also count towards status on United?
Apologies if this is a knuckleheaded question!
I'm assuming I'll get miles I can use on United for this. Does this also count towards status on United?
Apologies if this is a knuckleheaded question!
#23
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,854
... I'll be flying roundtrip from San Francisco to Stockholm on one ticket. It goes SFO-ORD on United, then ORD-ARN on SAS; then the return flight is ARN-CPH-SFO, all on SAS.
I'm assuming I'll get miles I can use on United for this. Does this also count towards status on United? ....
I'm assuming I'll get miles I can use on United for this. Does this also count towards status on United? ....
#24
Join Date: Sep 2015
Programs: UA 1k
Posts: 103
I have a question regarding upgrading and waitlisting. I feel its a simple question to ask so I will post it here, I apologize in advance if its the wrong place.
scenario:
a flight with instant upgrade availability from Flex economy to Business with copay + Miles on the 25th.
But I'd rather have the same flight on the 24th, however the 24th only offers to be waitlisted.
question:
Can I book the 25th and waitlist for the 24th somehow?
scenario:
a flight with instant upgrade availability from Flex economy to Business with copay + Miles on the 25th.
But I'd rather have the same flight on the 24th, however the 24th only offers to be waitlisted.
question:
Can I book the 25th and waitlist for the 24th somehow?
#25
FlyerTalk Evangelist
Join Date: May 2015
Location: BOS, YVR, ZRH
Programs: *G
Posts: 17,399
Can I use United beverage vouchers on any *A flights or does it HAVE to be United... I feel like I know the answer but figured can't hurt to ask. :P (I don't have access to OMNI yet so I can't offer a trade...)
#26
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,854
coupon trading is done in Coupon Connection (with restricted access also)
#27
FlyerTalk Evangelist
Join Date: Dec 2009
Location: HaMerkaz/Exit 145
Programs: UA, LY, BA, AA
Posts: 13,167
#28
Moderator Hilton Honors, Travel News, West, The Suggestion Box, Smoking Lounge & DiningBuzz
Join Date: Jun 2000
Programs: Honors Diamond, Hertz Presidents Circle, National Exec Elite
Posts: 36,027
Does the United MP Club card come with the ability to be added to the upgrade list on award tickets?
#29
Moderator: Budget Travel forum & Credit Card Programs, FlyerTalk Evangelist
Join Date: Aug 2002
Location: YYJ/YVR and back on Van Isle ....... for now
Programs: UA lifetime MM / *A Gold
Posts: 14,429
#30
A FlyerTalk Posting Legend
Join Date: Apr 2004
Location: GVA (Greater Vancouver Area)
Programs: DREAD Gold; UA 1.035MM; Bonvoy Au-197; PCC Elite+; CCC Elite+; MSC C-12; CWC Au-197; WoH Dis
Posts: 52,140