flight cost decrease within 24 hours of booking
#1
Original Poster
Join Date: Nov 2012
Programs: UA Silver
Posts: 112
flight cost decrease within 24 hours of booking
what's the best way to go about this? normally i'd just go online and book the new flight and cancel the old, but i have reservations with petsafe to try to get our dogs on the same flight we're on and i don't want to screw that up...
#2
FlyerTalk Evangelist


Join Date: Sep 2008
Location: Jersey Shore/YYZ
Programs: UA 1K, Marriott Plat, Hilton Diamond, Hertz PC
Posts: 12,529
Call in - maybe they can refare and reticket.
#4
FlyerTalk Evangelist


Join Date: Sep 2008
Location: Jersey Shore/YYZ
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Posts: 12,529
Umm, within 24 hours, it's a free cancel. No waiver or elite status needed.
#5
Original Poster
Join Date: Nov 2012
Programs: UA Silver
Posts: 112
that was much easier than i expected...called the regular 800 number, they transferred me to premier desk - got the difference refunded, same confirmation number. whole process took about 10 minutes (it took longer for me to get thru the stupid automated system than for her to issue the new fare)...
#7
Moderator: United Airlines




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#8
Suspended
Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,253
Not for this. With the PetSafe piece, it must be handled through the call center and thus there are never any fees.
If you do this yourself, it is not a refare, but a cancellation and then the purchase of a new ticket. It takes an agent to refund the fare difference and reissue.
If you do this yourself, it is not a refare, but a cancellation and then the purchase of a new ticket. It takes an agent to refund the fare difference and reissue.





