United to close HNL & DTW reservations office & DTW GS office {work from home option}
Sep 7, 2015, 1:31 pm
#106
Join Date: Jul 2005
Posts: 2,324
http://www.bizjournals.com/chicago/n...-reps-are.html
$3.3 million seems like such a small dent in the $2 billion UA is looking for. Does make you wonder what jobs are on the line in the next go-round.
$3.3 million seems like such a small dent in the $2 billion UA is looking for. Does make you wonder what jobs are on the line in the next go-round.
Originally Posted by Chicago Business Journal
And just so you know, sources within the ranks of United customer service agents also maintain the Chicago customer service facility could be the next one to be vacated — though United has not said such a move is in the works.
Sources within United's customer service ranks say United CEO Jeff Smisek may want to ultimately organize one super-sized customer service center in Houston, Texas, a city he knows well due to his previous post as CEO of Continental Airlines, which was headquartered in Houston.
Sources within United's customer service ranks say United CEO Jeff Smisek may want to ultimately organize one super-sized customer service center in Houston, Texas, a city he knows well due to his previous post as CEO of Continental Airlines, which was headquartered in Houston.
when does the lease on Willis expire?
Sep 7, 2015, 3:23 pm
#107
Original Poster
Join Date: Jun 2005
Posts: 4,645
...The entire Chicago res center...
http://www.bizjournals.com/chicago/n...-reps-are.html
when does the lease on Willis expire?
http://www.bizjournals.com/chicago/n...-reps-are.html
when does the lease on Willis expire?
1. Don't renew the lease on Willis
2. Fire all of the "executives" whose only purpose is to execute Smisek's war against customers
3. Tell the other executives that they have to work from home with a 15% pay cut and they have to buy all the necessary equipment and if they can't afford it, then they can get a loan from United Continental to buy it
4. Any remaining executives who don't want to work from home or who need to be in an office for purposes of collaboration can choose to either work from Manila or Bangalore
5. Cut Smisek's annual compensation from $14,000,000 a year to $50,000 a year.
That will make a much bigger dent in profit margins than what they're doing to our beloved agents in DTW and HNL.
Sep 7, 2015, 4:58 pm
#108
Join Date: Jun 2002
Location: Potomac MD
Programs: UA MP 1K
Posts: 7,182
+1. Very very sad.
Jan 28, 2016, 2:19 pm
#110
Join Date: Dec 2007
Location: Now:AUS (again); Previous: LGA/EWR (BLKYN, missing JFK), AUS, SAT
Programs: Current: UA-Silver, Former AA Plat, DL Silver
Posts: 593
Jan 28, 2016, 5:44 pm
#112
FlyerTalk Evangelist
Join Date: Dec 2002
Location: Danville, CA, USA;
Programs: UA 1MM, WN CP, Marriott LT Plat, Hilton Gold, IC Plat
Posts: 15,722
As long as they don't bring back those morons from Manila and India I will be fine with it. Overseas drones are incapable of providing proper customer service, as has been demonstrated on other threads. Thankfully haven't reached one in years, despite dropping in status...