United to Hawaii in First Class - What to Expect? (Archive)
#316
FlyerTalk Evangelist
Join Date: Aug 2005
Location: Chicago
Posts: 11,513
Thursday to Monday ORD-OGG-ORD nonstop; no flexibility. Early December. Got P on the way back on Monday, but P0 on the way out on Thursday and ponied up the shockingly low extra $65 for Z on that flight. Some screwy pricing or something; P and Z are usually more than $100 apart on an 8-hour flight, so no complaints.
#317
Join Date: Jul 2005
Programs: UA 1K MM
Posts: 1,289
Thursday to Monday ORD-OGG-ORD nonstop; no flexibility. Early December. Got P on the way back on Monday, but P0 on the way out on Thursday and ponied up the shockingly low extra $65 for Z on that flight. Some screwy pricing or something; P and Z are usually more than $100 apart on an 8-hour flight, so no complaints.
#318
Join Date: Jan 2006
Posts: 13
Thanks for the reply. I was wondering about the overall experience, but seeing that you say it is typical of domestic first, aside from lie-flat seats, that tells me a lot.
Thanks!
Thanks!
#319
FlyerTalk Evangelist
Join Date: Nov 2014
Location: MSP
Programs: DL PM, UA Gold, WN, Global Entry; +others wherever miles/points are found
Posts: 14,416
Booking that far in advance is going to burn you (assuming Ari is booking for December 2018). Also of note, there are many different P fares and Z fares, and the highest P fare and lowest Z fare are not usually that far apart.
#320
Join Date: Dec 2010
Location: TX
Programs: UA 1K
Posts: 729
Dont you have to come home? Why not just go STL-DEN-LIH going and LIH-HNL-ORD/DEN/EWR-STL back? Should be the same price, more or less, and you can try out both planes
#321
Join Date: May 2002
Location: St Louis, MO
Programs: AA L.T. PLT
Posts: 3,289
I’ll give their 777-200 a try and be able to compare those 2 products with each other.
#322
Join Date: May 2002
Location: St Louis, MO
Programs: AA L.T. PLT
Posts: 3,289
On a slightly related note... my 757 in F/J from DEN - LIH. do they supply headphones / ear buds or do I need to bring my own?
Thanks
Thanks
#323
FlyerTalk Evangelist
Join Date: Sep 2003
Location: Honolulu Harbor
Programs: UA 1K
Posts: 15,023
#324
Join Date: Feb 2016
Location: Anchorage, AK
Programs: United Mileage Plus Gold, HHonors, Priority Pass, Global entry/TSA Pre
Posts: 40
Honestly every flight should have lie flats to/from Hawaii (HNL).
#325
Join Date: Sep 2013
Posts: 1,116
Ewr to HNL the crew was awful. The food wasn’t good.
we did get the new Big saks pillow and the nice blanket.
we packed our own food and Ann FA gave us trouble with it.
im also a 1k and my wife is a gold and they refused to take our meal orders together so my wife did not get the choice she wanted.
they also did both meal services in the first 4.5 hours of the flight.
for what they charge in dollars and miles the service is god awful. That level of service is “fine” on a 1.5hr flight. But this flight pushes 11hrs. It’s longer than most EUROPE flights.
we did get the new Big saks pillow and the nice blanket.
we packed our own food and Ann FA gave us trouble with it.
im also a 1k and my wife is a gold and they refused to take our meal orders together so my wife did not get the choice she wanted.
they also did both meal services in the first 4.5 hours of the flight.
for what they charge in dollars and miles the service is god awful. That level of service is “fine” on a 1.5hr flight. But this flight pushes 11hrs. It’s longer than most EUROPE flights.
#326
FlyerTalk Evangelist
Join Date: Sep 2003
Location: Honolulu Harbor
Programs: UA 1K
Posts: 15,023
Only 1Ks get the 1st choice. Are you saying that (as a 1K), you should get what you want and then your Gold wife should also get what she wants, potentially taking the choice from another 1K or GS? If you get to Million Miler status, you can nominate her as your companion 1K and she can get her choice, too.
Last edited by IAH-OIL-TRASH; Feb 16, 2018 at 10:39 pm
#327
Join Date: Sep 2013
Posts: 1,116
I routinely fly to asia from Newark which is twice the physical distance. Often that ticket is about 5500-6000 round trip.
this was a little over 3 so in a distance to dollar point of view it lines up.
either way I’m not asking for Polaris service. I am asking for better than the crap domestic service we got.
this was a little over 3 so in a distance to dollar point of view it lines up.
either way I’m not asking for Polaris service. I am asking for better than the crap domestic service we got.
#328
FlyerTalk Evangelist
Join Date: Sep 2003
Location: Honolulu Harbor
Programs: UA 1K
Posts: 15,023
I routinely fly to asia from Newark which is twice the physical distance. Often that ticket is about 5500-6000 round trip.
this was a little over 3 so in a distance to dollar point of view it lines up.
either way I’m not asking for Polaris service. I am asking for better than the crap domestic service we got.
this was a little over 3 so in a distance to dollar point of view it lines up.
either way I’m not asking for Polaris service. I am asking for better than the crap domestic service we got.
#329
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,461
There have certainly been lots of complaints about UA's service in F EWR-HNL, particularly the inadequacy of the meals given the length of the flights, and I doubt it's gotten better with the recent meal cuts. I believe also that's going to be a senior EWR-based sCO crew, which can mean meal with one drink service and disappear into the galley for the rest of the flight.
You're mostly paying for the lie-flat seat, which is not an insignificant feature for a flight of that length.
You're mostly paying for the lie-flat seat, which is not an insignificant feature for a flight of that length.
#330
Join Date: Sep 2013
Posts: 1,116
Twice the physical distance? "Dollar point of view it lines up."? I guess you're 1) not a geography professor or 2) a mathematician. On average, UA realizes more from their Polaris routes than from their Hawaii routes per seat-mile. That's just fact. It is because of that fact that UA does not want to treat you like the royalty and/or provide Polaris service. You have a choice of airlines. I'd suggest Hawaiian out of JFK.
i am not asking to be treated “like royalty” I am asking for them to space meal service out, check in with drink services, and in general be friendly.
all things that should be expected.