Cathay Pacific Segment - Using Galileo PNR from UA Ticket on CX Website
Feb 10, 2015, 4:05 pm
#1
Original Poster
Join Date: Nov 2013
Location: NYC / TYO / Up in the Air
Programs: UA GS 1.7MM, AA 2.1MM, EK, BA, SQ, CX, Marriot LT, Accor P
Posts: 6,426
Cathay Pacific Segment - Using Galileo PNR from UA Ticket on CX Website
I recently purchased a ticket from UA (016 stock) with UA, NH, and CX segments (J Class) on it. I have been able to select my seats on the NH website but when I use the "Galileo PNR" on the CX website it won't accept it - and I've tried every combination of my name possible.... Before I find a number to call CX was wondering if anyone else had any luck using the CX website with a Galileo PNR purchased on .bomb? I did a search and all I turned up was threads from 2011...
Feb 10, 2015, 4:19 pm
#3
Original Poster
Join Date: Nov 2013
Location: NYC / TYO / Up in the Air
Programs: UA GS 1.7MM, AA 2.1MM, EK, BA, SQ, CX, Marriot LT, Accor P
Posts: 6,426
Feb 10, 2015, 5:36 pm
#4
A FlyerTalk Posting Legend
Join Date: Apr 2001
Location: PSM
Posts: 69,232
Just call Cathay, tell them the flight number/date and ask what the PNR is in their system. Much faster and more likely to yield accurate results than posting here debating which GDS platform they use.
Feb 11, 2015, 10:43 am
#6
Original Poster
Join Date: Nov 2013
Location: NYC / TYO / Up in the Air
Programs: UA GS 1.7MM, AA 2.1MM, EK, BA, SQ, CX, Marriot LT, Accor P
Posts: 6,426
Finally got through to CX - after an hour on hold. There's an hour of my life I will never get back.... The Galileo PNR was useless and CX couldn't explain what the heck UA was thinking as they use Amadeus and the PNR on my UA ticket was useless... Next time I will book on my own as the disinformation UA provides costs more than its worth lol....