Jan 1, 2015, 3:42 pm
Last edit by: WineCountryUA
Welcome to this thread to ask your basic, simple questions about United Airlines, its operations, or the MileagePlus program. We know that the airline is complex and we’ve created this thread for new and veteran members to ask those basic questions about United Airlines that you think must have an easy answer but just can’t find it or aren’t sure where to look.
These are the two rules for this thread:
Additional tools for members seeking information about MileagePlus:
United MileagePlus Master Wiki
"New" United Airlines Forum Glossary
Here is a link to 2014's thread (now closed):
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2014 Thread]
These are the two rules for this thread:
- Use this thread for a simple, basic question. Moderators may move posts to other threads if the question deserves its own thread.
- Any member who can post a constructive, patient answer is welcome to reply.
Additional tools for members seeking information about MileagePlus:
United MileagePlus Master Wiki
"New" United Airlines Forum Glossary
Here is a link to 2014's thread (now closed):
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2014 Thread]
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2015 Thread]...
Aug 27, 2015, 8:24 pm
#1681
Join Date: Mar 2015
Location: NYC (Primarily EWR)
Programs: UA 1K / *G, Marriott Bonvoy Gold; Avis PC
Posts: 9,011
To be clear - if I book flights on UA metal on another website (say, NH - so the flights would be booked under NH codeshare, not the UA flight number), can I just add the ticket confirmation to my M+ account thereafter and select seats on those UA flights as though it was a regular booking through .bomb? I'm just asking because it appears that some itineraries are pricing cheaper when the flights on UA metal are booked under NH codeshares...
Aug 27, 2015, 8:28 pm
#1682
A FlyerTalk Posting Legend
Join Date: Apr 2004
Location: GVA (Greater Vancouver Area)
Programs: DREAD Gold; UA 1.035MM; Bonvoy Au-197; PCC Elite+; CCC Elite+; MSC C-12; CWC Au-197; WoH Dis
Posts: 52,142
Aug 27, 2015, 9:19 pm
#1683
Moderator: Budget Travel forum & Credit Card Programs, FlyerTalk Evangelist
Join Date: Aug 2002
Location: YYJ/YVR and back on Van Isle ....... for now
Programs: UA lifetime MM / *A Gold
Posts: 14,431
To be clear - if I book flights on UA metal on another website (say, NH - so the flights would be booked under NH codeshare, not the UA flight number), can I just add the ticket confirmation to my M+ account thereafter and select seats on those UA flights as though it was a regular booking through .bomb? I'm just asking because it appears that some itineraries are pricing cheaper when the flights on UA metal are booked under NH codeshares...
NO action on my part, visible on UAL.com. In case of AC, purchased ticket, selected seats on Jazz, went to UAL.com, logged in, selected seats for UA metal flights.
YMMV.
Have not flown this flight yet, I'm on u/g list for all four legs. Two may clear, two will NOT.
Aug 27, 2015, 10:44 pm
#1684
FlyerTalk Evangelist
Join Date: Oct 2001
Location: Austin, TX
Posts: 21,430
If you enter your MileagePlus number at booking, it should appear on the website immediately. If not, you'll need to look it up via last name and PNR. You can actually save anyone's reservation to your account if you have the last name and PNR. I take advantage of this when I'm helping family members navigate United.
Aug 28, 2015, 8:23 am
#1685
Join Date: Mar 2015
Location: NYC (Primarily EWR)
Programs: UA 1K / *G, Marriott Bonvoy Gold; Avis PC
Posts: 9,011
OTA purchased Air China with ALL UA metal. AC purchased flight with four segments on UA, two on AC Jazz.
NO action on my part, visible on UAL.com. In case of AC, purchased ticket, selected seats on Jazz, went to UAL.com, logged in, selected seats for UA metal flights.
YMMV.
Have not flown this flight yet, I'm on u/g list for all four legs. Two may clear, two will NOT.
NO action on my part, visible on UAL.com. In case of AC, purchased ticket, selected seats on Jazz, went to UAL.com, logged in, selected seats for UA metal flights.
YMMV.
Have not flown this flight yet, I'm on u/g list for all four legs. Two may clear, two will NOT.
Aug 28, 2015, 9:03 am
#1686
Moderator: Budget Travel forum & Credit Card Programs, FlyerTalk Evangelist
Join Date: Aug 2002
Location: YYJ/YVR and back on Van Isle ....... for now
Programs: UA lifetime MM / *A Gold
Posts: 14,431
My Air China all UA metal was booked at one of the large OTAs, but don't remember which one. No problem putting in my MP # there or on AirCanada.com.
Aug 28, 2015, 11:37 am
#1687
Join Date: Mar 2009
Location: BOS
Programs: UA Silver, DL, AA
Posts: 164
Aug 28, 2015, 11:48 am
#1688
Join Date: Jul 2013
Location: MRY - CNX - TXL
Programs: UA 1K / *G / Marriott PE / Expedia Gold+ / Hertz PC
Posts: 7,058
I'm thinking of taking my Dad on a quick ski trip in Jan for a Christmas present.
99% sure it won't be a problem for him to go if I let him know on Christmas.
Right now the flight there is A $370 and the flight back is W $224.
I clicked on fare rules and info but even on FT I still can't figure out what all of this entails because I've never canceled a trip and only changed a flight once.
If for some reason he absolutely cannot go would I be able to A) Get the $ back to me, if so how much? B) Get a UA $ voucher in his name less how much?
99% sure it won't be a problem for him to go if I let him know on Christmas.
Right now the flight there is A $370 and the flight back is W $224.
I clicked on fare rules and info but even on FT I still can't figure out what all of this entails because I've never canceled a trip and only changed a flight once.
If for some reason he absolutely cannot go would I be able to A) Get the $ back to me, if so how much? B) Get a UA $ voucher in his name less how much?
Aug 28, 2015, 12:08 pm
#1689
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.997MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,867
I'm thinking of taking my Dad on a quick ski trip in Jan for a Christmas present.
99% sure it won't be a problem for him to go if I let him know on Christmas.
Right now the flight there is A $370 and the flight back is W $224.
I clicked on fare rules and info but even on FT I still can't figure out what all of this entails because I've never canceled a trip and only changed a flight once.
If for some reason he absolutely cannot go would I be able to A) Get the $ back to me, if so how much? B) Get a UA $ voucher in his name less how much?
99% sure it won't be a problem for him to go if I let him know on Christmas.
Right now the flight there is A $370 and the flight back is W $224.
I clicked on fare rules and info but even on FT I still can't figure out what all of this entails because I've never canceled a trip and only changed a flight once.
If for some reason he absolutely cannot go would I be able to A) Get the $ back to me, if so how much? B) Get a UA $ voucher in his name less how much?
More on how this works in http://www.flyertalk.com/forum/unite...le-flight.html.
Aug 28, 2015, 1:18 pm
#1690
Join Date: Jul 2013
Location: MRY - CNX - TXL
Programs: UA 1K / *G / Marriott PE / Expedia Gold+ / Hertz PC
Posts: 7,058
Maybe I was missing it but I'll look again but there was not really any mention of buying a flex ticket. (A) is still non-refund?
Aug 28, 2015, 1:26 pm
#1691
FlyerTalk Evangelist
Join Date: Oct 2001
Location: Austin, TX
Posts: 21,430
It depends upon the rules for the specific fares involved in your trip. There will be a link to them during the purchase process (after you've selected your flights and before you proceed to entering passenger details). Look for "changes" and "cancellations" to see the fees that will apply, and keep in mind that the most restrictive (i.e., expensive) rule on a PNR takes precedence.
Aug 28, 2015, 1:45 pm
#1692
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.997MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,867
"A" fares that are -UP fares are usually non-refundable.
So for "A" fare you need to read the fare rules.
Flex fares mean the change fee is zero, but does not infer the refund fee is zero.
Additionally an A fare purchased with a non-refundable fare like "W" becomes non-refundable. A RT with mixed fares is bound by the most restricted fare rule of the ticket.
Aug 28, 2015, 3:02 pm
#1693
Join Date: Dec 2013
Location: Boston, MA, USA
Programs: UA 1K, DL Gold, IHG Diamond AMB, MR Gold, HH Diamond, Hyatt Globalist, National EE
Posts: 1,083
Can overseas economy award tickets be upgraded to business class using miles, or can you only upgrade using miles when you've actually purchased the ticket?
For example how would you get into business class if the only awards available are in economy?
Thanks in advance.
For example how would you get into business class if the only awards available are in economy?
Thanks in advance.
Aug 28, 2015, 3:09 pm
#1694
FlyerTalk Evangelist
Join Date: Sep 2008
Location: Jersey Shore/YYZ
Programs: UA 1K, Marriott Plat, Hilton Diamond, Hertz PC
Posts: 12,521
Pretty much the same response as in the PPT thread - lots of work, waitlisting (if on UA metal), booking something knowing it can change, etc.
Aug 28, 2015, 3:15 pm
#1695
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.997MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,867
You don't "upgrade" an award ticket but you can waitlist for a higher cabin (but only on UA operated flights).